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Review Highlights
Spa day with Prosecco Lunch

I had a voucher for a spa day with Prosecco lunch for two people. This included use of the spa... read more

Reviewed June 1, 2018
SunSan
,
London
via mobile
Sparkling afternoon tea .. not good

I came in with my partner for a sparkling afternoon tea on the weekend and was expected to be wowed... read more

Reviewed 4 weeks ago
georginac92
,
London, United Kingdom
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Traveler Overview
  • Excellent41%
  • Very good13%
  • Average26%
  • Poor13%
  • Terrible7%
Jun 1, 2018
“Spa day with Prosecco Lunch”
4 weeks ago
“Sparkling afternoon tea .. not good”
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34-40 Great Cumberland Place | The Montcalm London, London W1H 7TW, England
Marylebone
Website
+44 20 7958 3200
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Reviewed 4 weeks ago

I came in with my partner for a sparkling afternoon tea on the weekend and was expected to be wowed and this i certainly was not. The customer service was awful, the sandwiches were dry and was just disappointment overall. Was only given a tablespoon...More

Thank georginac92
Reviewed June 1, 2018 via mobile

I had a voucher for a spa day with Prosecco lunch for two people. This included use of the spa facilities (no treatments) for 2 hours followed by a one course meal with a glass of Prosecco. The hotel is a short stroll from Marble...More

1  Thank SunSan
Reviewed April 28, 2018 via mobile

My daughter had booked us a spa day with prosecco lunch as a Xmas present so I thought it would be a nice idea to book it around my husband's 40th birthday. We booked an overnight stay and I mentioned to our guest experience manager...More

Thank Andi.MacDillon
Reviewed January 18, 2018 via mobile

We had booked in for a spa day and had a call saying the Jacuzzi was broken and were waiting for a part. They offered us a free pudding as well as the 1 course and prosecco. I had booked a massage for my wife...More

Thank Mostin1973
Reviewed November 16, 2017

I have been there many times using the SPA. The manager Sabrina has given me a full set of information and then I have booked treatments which were just amazing. I really recommend that place and for even more pleasure you should talk to Sabrina...More

Thank Svetla D
Reviewed November 9, 2017 via mobile

I booked 1,5 hour massage at the spa. I often get massages and this one was a really good one. Sabrina, my therapist was spectacular! Her techniques are amazing, she knows the art of massage and left me feeling relaxed and rejuvenated. Will definitely come...More

Thank Kasia M
Reviewed October 9, 2017 via mobile

The best SPA hotel I have been to, very clean, amazing customer service, well looked after and made to be felt at home. Incredible rooms. I would advise anyone to come and try it out!

Thank panigooner
Reviewed August 17, 2017

I booked through Groupon with a deal for two people for 1 hour treatment each. I called to confirm it was booked in for two people beforehand and was assured it was. Arrived there on the day and only had one person booked for one...More

Thank jordangeach
Reviewed April 19, 2017

Like many others on here I had received a voucher for a spa day and champagne lunch at the montcalm, and was looking forward to a nice meal and a treatment or two in the spa. I was however left hugely disappointed was still very...More

Thank Amy A
Reviewed April 13, 2017

A gift of a 2-hour spa experience with prosecco lunch was bought for my daughter and myself and we were much looking forward to a bit of relaxation and lunch in central London. The 5* hotel is ornate and opulent, the staff are very helpful...More

3  Thank Jackie T
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Nearby
Marylebone
Marylebone offers what so many London neighborhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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