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Belmond British Pullman

#54 of 658 Tours in London
Certificate of Excellence
Neighborhood:
Pimlico
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Address: 4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Phone Number:
+44 845 077 2222
Website
Description:

From the moment you leave London on the Belmond British Pullman you are...

From the moment you leave London on the Belmond British Pullman you are whisked away into a world of pure indulgence. Champagne flows and gourmet cuisine is served as you take in the beauty of the British countryside.With destinations as such Glorious Goodwood, Cowes Regatta, Chatsworth House and experiences including Valentine's Day and The Dinner in association with Laurent Perrier the Belmond British Pullman really does offer you a journey of true elegance.

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TripAdvisor Reviewer Highlights

Read all 427 reviews
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  • 345
    Excellent
  • 34
    Very good
  • 24
    Average
  • 11
    Poor
  • 5
    Terrible
Incredible

Fantastic food, great service and the carriages are to be admired for the detail in the restoration. We had a fantastic day trip to Bath. Yes it expensive but what an experience.

5 of 5 bubblesReviewed 6 days ago
H4mmy
,
Livingston, United Kingdom
via mobile

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427 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Livingston, United Kingdom
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Fantastic food, great service and the carriages are to be admired for the detail in the restoration. We had a fantastic day trip to Bath. Yes it expensive but what an experience.

Helpful?
Thank H4mmy
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear H4mmy Thank you very much for your review. Our trips to bath are a lovely day out and we appreciate the time you have taken to post a review. We are pleased you enjoyed the food and service. We do try and keep these carriage restored to their original glory. Thank you for your comments Gary More 

Surrey
Level Contributor
421 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 229 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We had a lovely day on Pullman yesterday. I booked the Bath day trip departing from London Victoria for my husband's birthday. This included brunch with bellinis after departure and a four course silver service dinner with champagne and wine on the return trip with fours hours free time in Bath. Tickets to the roman baths were also included as... More 

Helpful?
Thank Jasmine101Surrey
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Jasmine101Surrey Thank you very much for your lovely review of the Belmond British Pullman. All the Belmond Team will be delighted to read such glowing comments about your day out and we do appreciate the time you have taken to post your review. We do hope we can welcome you back soon. Thank you Gary Franklin More 

Barry, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Can't begin to describe the experience of a trip on this train, with silver service afternoon tea! Superb, memorable don't come close. From start to finish you are made to feel like a v.i.p., great food, tea and top class service. Well done all concerned.

Helpful?
Thank Billy1936
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Billy1936 Thank you very much for your review and very pleased to read that you thoroughly enjoyed the day. The team on board will be especially pleased that you rightly felt like a VIP and we hope we can welcome you back soon. Once again thank you for taking the time to post your review. Thank you More 

London, United Kingdom
Level Contributor
35 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We were lucky enough to have this experience given to us for an anniversary present. We had to book in on Platform 2 at Victoria Station. We were offered tea or coffee whilst in the waiting room. Due to platform closures we had to make our way over to platform 19 for a 10 30 am departure. From the minute... More 

Helpful?
2 Thank JEAN N
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Jean N Thank you very much for your lovely review. All the team will be delighted at reading such a review. Alot of them have worked on the train for a long time and are proud of the carriages and their history We really do appreciate you taking the time to post such a fulsome review and we do... More 

United Kingdom
Level Contributor
151 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

What a way to spend a Saturday. Once we stepped on board I felt transported back to the 1920's. The carriages are absolutely beautiful. We were in Gwen, which I believe dear Queenie once traveled in. We experienced a murder mystery lunch, which was fun but not too intrusive as we ate a 5 course lunch with views of the... More 

Helpful?
Thank 238855
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear 238855 Thank you for your review of your recent journey on board the Belmond British Pullman and happy belated birthday to your husband. Thank you for taking the time to post such a lovely review, the team will be delighted you had such an enjoyable day. I apologise the birthday cake was not presented. I am pleased the team... More 

Level Contributor
45 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I booked the murder mystery as a Christmas present for my husband. Checked in on station where the "cast" were mingling. Tea available on check in but due to H&S had to be in polystyrene cups. Walked to the train. Shown to seat. Layout beautiful. Lovely China and silver. Little canapés on table. Given a glass of champagne to drink... More 

Helpful?
Thank HJD923
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear HJD923 Thank you so much for your review and everyone will be so pleased that you had a lovely day out. The murder mystery trip is a fun day. The team on board will be delighted to read such a positive review and would be thrilled to see you return for one of our many afternoon teas later this... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Good Afternoon, On Saturday 18th Feb my partner Andrea and I travelled on the British Pullman from Victoria to Bath in the Perseus carriage. On the return journey I proposed and we are now happily engaged! I am writing to extend my gratitude and thanks to all of your staff who made this event a very special occasion and one... More 

Helpful?
1 Thank LPank
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear LPank Congratulations on your engagement. What a memorable place to propose. The team on board will be delighted to have read such a lovely review but beyond all that will be thrilled that everything went so well for you on such a special day. Thank you for all your kind comments and we really are pleased you chose the... More 

Essex, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Yesterday 18th Feb 2017 went on the historic Bath trip as a birthday surprise for my husband. It's always been something we've both wanted to do and we always planned to go to Bath, so this trip was perfect. The two ladies I spoke to in the Reservations office couldn't have been more helpful and even sent the tickets in... More 

Helpful?
3 Thank plava2016
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Plava2016 Thank you very much for your lovely review. Happy Birthday to your husband and we are delighted that everything worked so well for your surprise. Bath is a lovely day out, and we appreciate the time you have taken to post a review. The team on board are very proud of the train and do love it when... More 

Leeds, United Kingdom
Level Contributor
70 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 13, 2017 via mobile

Entertained royally by the Queen of Cakes We had a wonderful afternoon aboard the Belmond, leaving from Victoria. The food, service and staff were wonderful with the added extra of being hosted by Mary Berry. Would definitely book the Belmond service again - very professionally run with true attention to detail.

Helpful?
1 Thank Flipper63_13
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Flipper63_13 Thank you very much for your lovely review. We were all very excited as well to have Mary Berry host our afternoon Tea so it is nice to see that our passengers were equally excited. I am pleased that you had a lovely day out and we hope we can welcome you back soon. Kind Regards Gary Franklin More 

Berkhamsted, United Kingdom
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed February 5, 2017 via mobile

Today we went on the brunch trip to Kent, which was a present from the family. The start of the journey was entertaining with the lovely Spitfire Sisters singing outside the waiting room. The waiting area is somewhat disappointing as it is small, quickly becomes overcrowded and only has one toilet which had a permanent queue outside the door. It... More 

Helpful?
4 Thank Diane S
GaryEFranklin, Manager at Belmond British Pullman, responded to this review

Dear Parry_Diane Thank you for taking the time to post your review. Obviously we are disappointed that your experience did not live up to your expectations and I will try and address each of your points. 1) The lounge at Victoria unfortunately is the only space Network Rail will allocate us at the station. We will continue to work with... More 

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