Rent 'n Connect
Rent 'n Connect
4
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
About
Rent 'n Connect started its operations in 2014 providing mobile hotspot rental services in Turkey and Europe. We provide products and services with our Pocket Wi-Fi devices which provide you a 4.5G speed, unlimited, safe Wi-Fi connection in more than 130 countries. With our offices in London, Berlin, and Istanbul, and products that offer high-speed coverage, we offer connectivity solutions.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles5 reviews
Excellent
2
Very good
1
Average
0
Poor
1
Terrible
1

VNexpo
Great Neck, NY66 contributions
2.0 of 5 bubbles
Dec 2023 • Family
While chat support has been responsive, overall, the experience with rent connect was been poor.

From poor pickup instructions, poor WiFi connection directions, to poor WiFi throughout London, travelling outside of London, and poor instructions on device return, this truly was an unpleasant part of my vacation.

I relied on free WiFi provided in public as rent n connect WiFi frequently disconnected, and had poor service nearly everywhere inside and outside of London.

Rent n connect was responsive but all
instructions to “fix” the poor connection including removal of the SIM card, turning the device on and off, connecting and disconnecting my own phone WiFi did not resolve WiFi difficulties. I had the rental for 7 days. At no time did they offer to deliver a replacement device, or compensation for frustrations.

If it weren’t for chat support, I’d call the experience terrible. NOT RECOMMENDED!
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sterling Y
St. Andrews, UK1 contribution
1.0 of 5 bubbles
Jul 2024 • Family
Truly awful experience. No instructions, device only arrived day before I departed only after I reminded company. Then device didn’t work (only discovers once I arrived in USA), then after much back and forth they sent me an eSIM that worked sometimes but my family struggled to tether to. Then they sent me a second device to catch up with me on my USA holiday. It also did. It work even after they gave me two rounds of instructions to technically configure. Stuff they should have done but didn’t. And it still does not work. Do not use this operation. I have asked for a full refund but they are just ignoring me.
Written July 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kimkhueto
Milpitas, CA24 contributions
5.0 of 5 bubbles
Nov 2019 • Business
I was hesitant to rent the pocket WiFi from this provider at first as I don’t see any reviews on TripAdvisor. I rented the pocket WiFi for one week from this provider anyway. Turned out it is so good and more than what I expected. Rental price was so affordable. The WiFi connection was so strong anywhere we went in both London and Paris. The WiFi was delivered and ready for me to pickup when I got to my hotel in London. I also dropped the WiFi pocket back at the hotel in the provided returned envelop. The email communication is great.
I will use it again when I travel to Europe. Strongly recommend you try it out.
Written November 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

canertsc
1 contribution
5.0 of 5 bubbles
Jan 2024 • Business
Worked great and helped us a lot while discovering the city. Pick-up and drop-off option from London Heathrow Airport made the process easy.
Written January 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rent 'n Connect - All You Need to Know BEFORE You Go (2024)

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