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Selfridges

#24 of 678 Shopping in London
Certificate of Excellence
Neighborhood:
Marylebone
As featured in Holiday Guide to London
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Address: 400 Oxford Street, London W1A 1AB, England
Phone Number: (011) 44-171-318-3693
Website
Description:

Visit London's famous department store for fine cigars and accessories.

Visit London's famous department store for fine cigars and accessories.

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TripAdvisor Reviewer Highlights

Read all 1,187 reviews
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    Very good
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Forest on the roof - a birthday treat with my daughter

Luckily my daughter booked a table well in advance as the place was heaving with tired thirsty shoppers. We were shown promptly to our table and ordered our drinks. Arrival was... read more

4 of 5 bubblesReviewed 4 days ago
Kim B
,
London, United Kingdom
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1,187 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Level Contributor
45 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

One of the best places in London to shop, eat, or just have coffee. Very well organised and super informed, well trained and attentive staff is always there to help. A pleasure just walking around and even more pleasure handing the Queens printed portrait on those 50 pound notes in return for goods. The tech section is gorgeous and a... More 

Helpful?
Thank Atanas A
Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

My most recent trip to Selfridges was by far the most disappointing to date. My mum and sister came to visit for a girl's day and we planned on spending most of it within the store. Since the last time we visited together (Feb this year) they've completely changed layouts of the ground and first (and potentially more) floors to... More 

Helpful?
Thank LouisaMNewton
London, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Luckily my daughter booked a table well in advance as the place was heaving with tired thirsty shoppers. We were shown promptly to our table and ordered our drinks. Arrival was a bit slow but they were very busy and so 10 minutes wait seemed acceptable. The cocktails were delicious. Food came out very quickly and both meals -burger and... More 

Helpful?
Thank Kim B
Management response:

Hi Kim, We're happy to hear you had a delicious meal and a lovely time in our Forest on the Roof restaurant. We can't think of a better place to spend your birthday and we're so happy that you and your daughter chose to spend this with us. Thanks for the review and we hope to see you both again... More 

Cambridge, United Kingdom
Level Contributor
29 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

My family and I thoroughly enjoyed hanging out in there. It is very high end so we don't tend to go regularly but it is a very fun day.

Helpful?
Thank Hannah T
Management response:

Hi Hannah, So glad to hear you and your family enjoyed visiting us today. We love to hear all feedback from our customers and at this time of year we get to make our store look that bit more special. Come see us again soon. Thanks, Dave More 

London UK
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

Having located that Selfridges & Harrods were the only stores to stock the size we needed, we got footed over to Selfridges. Always love the store but the service in Louboutin was shockingly bad. Yes it was busy but the assistant just did not engage with us, lacked warmth and sincerity and was left alone for long periods of time.... More 

Helpful?
Thank Mark E
Management response:

Hi Mark, Thank you for your review. We're sorry to hear the feedback in regards to our Christian Louboutin concession . This is not how we wish for our customers to feel when visiting us in store or online. If you would like to discuss this further please pop us an email to CS@Selfridges.com and we'll look into this for... More 

Chiang Mai, Thailand
Level Contributor
704 reviews
317 attraction reviews
common_n_attraction_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Great shopping on all floors, easily accessible from Marble Arch underground station or Bond Street. Great window displays, plenty of places to eat to suit everyone, great friendly staff, a must visit whilst in London

Helpful?
Thank Terry C
Management response:

Hi Terry, Thanks so much for your post. We're glad you've found lots of aspects of our store you like and we love having you here. We look forward to seeing you again soon. Thanks, Brai More 

Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

A great place for shopping everything with a brand name. Highly expensive. But the quality is worth the money as well as the brand name.

Helpful?
Thank Dina K
Management response:

Hi, Thank you for your post. We're really glad to hear that you enjoy shopping with us at Selfridges and we do hope you enjoy your new purchase. We look forward to hearing from you and hope to see you in store again soon. Thanks, Brandon More 

Portugal
Level Contributor
130 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Cold outside and it's so hot I side selfriges that you only think how good it was if you only wear a tshirt. you have the best brands on this mall, expensive but good. I went to buy some Christmas decorations and I was very disappointed , nothing different and very expensive for what you take. There's another mall near... More 

Helpful?
Thank rcoimbra
Management response:

Hi, Thank you for your post. We're sorry to hear the feedback in regards to our store. This is not how we wish for our customers to feel. If you wish to discuss this further, pop an email to CS@Selfridges.com so we can help. We look forward to hearing from you and hope to see you in store again soon.... More 

Dorset, United Kingdom
Level Contributor
209 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Selfridges is my favourite department store in England. No matter what your age, there will be merchandise to delight and tempt you, there will be collaborations to inspire you and a food hall to simply make your mouth water. You can spend an entire day in this massive store, stopping off for coffee, cake, lunch, cocktails, champagne and oysters, or... More 

Helpful?
Thank Gill M
Management response:

Hi, Thank you for your post. We're really glad to hear that you enjoy shopping with us at Selfridges and that you love so many things within the store. We look forward to hearing from you and hope to see you in store again soon. Thanks, Brandon More 

Moscow, Russia
Level Contributor
99 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had heard about some poor service at this store but we were looked after very well when we went to shop for a bag for my wife. The young lady who served us , Maeva, was very helpful and we ended up with exactly the bag my wife wanted . What I liked about the store was nobody hounded... More 

Helpful?
Thank Nick R
Management response:

Hi, Thank you for your post. We're really glad to hear that you enjoy shopping with us at Selfridges and we do hope you enjoy your new purchase. We look forward to hearing from you and hope to see you in store again soon. Thanks, Brandon More 

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Questions & Answers

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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