Harvey Nichols

Harvey Nichols, London: Hours, Address, Harvey Nichols Reviews: 4/5

Harvey Nichols
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
11:30 AM - 6:00 PM
About
Harvey Nichols flagship department store in Knightsbridge is located in one of London’s most fashionable and exclusive shopping districts. With a total of eight floors, the store houses hundreds of exclusive brands across menswear, womenswear, beauty, food and wine, including designers such as Alexander McQueen, Valentino and Versace. The Knightsbridge store also boasts a number of services such as the Style Concierge, where a team of fashion experts are on-hand to guide customers through the collections and seasonal trends. Alternatively, if customers are looking to take a break from shopping, the department store also has a spa and salon where they can indulge in an assortment of beauty treatments such as manicures, pedicures, blow-dries and tanning. After a day of luxury shopping, customers can take a trip up to the Fifth Floor Cafe to enjoy an array of modern European dishes, exquisite bottles of wine and delicious cocktails whilst overlooking the rooftops of Knightsbridge on our beautiful terrace. The Harvey Nichols flagship store is the perfect place to enjoy a luxury retail shopping experience in London, or simply stop for a spot of afternoon tea, a light lunch or a few drinks after work.
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
The area
Address
Neighborhood: Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
How to get there
  • Knightsbridge • 2 min walk
  • Hyde Park Corner • 7 min walk
Popular mentions

4.0
407 reviews
Excellent
163
Very good
127
Average
50
Poor
23
Terrible
44

P4020ZIdavidj
United Kingdom41 contributions
Jan 2022 • Solo
Really good customer service in my visit today. More welcoming consultants than in Harrods. More relaxed vibe. Lovely customer service in Memo, La Mer, Issay Miyaki and Aesop. I'll be back for sure.
Written January 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Belle-Noel
Croydon, UK1,509 contributions
Dec 2021 • Solo
This store is far quieter than Harrods down the road. It’s nice for a browse but the heating was on such a high temperature that I couldn’t stand being inside for too long with a mask and a scarf.

I note that they now have a burger & lobster restaurant on the top floor which is good to know.

Written January 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joanna P
4 contributions
Nov 2021 • Solo
Avoid!! My item was collected over 2weeks ago and somehow on their system it shows I had nothing to collect. Paid £895 for the coat, received with a £850 price tag. Currently 3weeks since made order I am nearly £900 down, no jacket, no resolution and their customer service is a joke. Only wanted to exchange for another size however after this experience I would rather take my money elsewhere.
Written November 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DoozeUK
Leicestershire, UK802 contributions
Oct 2021 • Family
Like other reviewers, we were a little shocked at the mens department and also how empty it was of shoppers. Even after perusing the odd ranges on offer for 30 mins we only saw one other shopper in there, which for a Friday seemed very odd.

Not sure it’s somewhere we will be rushing back to to be honest
Written November 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dg061265
Harrow, UK46 contributions
May 2021 • Solo
What a disaster menswear is. The basement part has been closed for some time, the coffee shop next to the barbers is closed and the clothes on the LG are suited to a rapper from Brixton. They also sell Boss and Moncler which you can get anywhere.

The staff look disinterested.

It used to be somewhere that catered for all ages that wanted to look good. Boss does not make you look good it makes you feel old, and the rest would make others think you are having a mid life crisis unless you are a teenager.
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mufty122
8 contributions
Dec 2020 • Family
Take funds , don’t complete orders and don’t refund for at least a week.
I’m still waiting on a £1300 refund !
Written December 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dan J
2 contributions
Oct 2020 • Solo
Terrible customer service and false promises. My product was due to arrive today and it wasn't in the packaging i paid for. Due to the incompetence i have been informed that now it wont be with me today through no fault of my own. Very quick to take money off you but not as quick to deal with any errors. Will categorically say this isnt the last on this matter .
Written October 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KAP
Leeds, UK29 contributions
Oct 2020
If I could leave a 0 star rating I would.
I bought a coat 3 weeks ago.
It cost over £1,500 and Iv still not got the coat Iv been charged for.
5 customer service assistants have emailed me the same email asking for my phone number which I gave each and everyone of them.
Still no thing has been done.
All Customer service’s say is we have forward’d your number on to Knightsbridge store,who already have my number.
Total shambles,there not bothered about sorting the problem out at all.
Not worth buying anything from HN.
I’m almost sure if Saks and Potts knew the level of service HN don’t give to customers buying there garments they would be horrified.
Written October 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Santina C
London, UK15 contributions
Aug 2020
What an amazing service! What a lovely experience!
Cosy environment, helpful staff, shopping in relax.
Written August 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GlutenfreeMumof3
4 contributions
Sep 2019 • Couples
One is too high! My husband visited the store in January 2019 on a break after receiving some bad news... we entered the store and spoke to a sales person about some perfume. We were intending on going upstairs to get a coffee on the top floor and headed for the escalator. It was then that I saw an older security man hopping around a pillar and signalling to a very tall security guard in a dark suit. The security man followed us up every escalator to the top. It was unreal! So obvious. I am still upset about it. We have Northern Irish accents but have lived in England for 20 years. We weren’t badly dressed and looked reasonably smart but had trainers on the get around in foot.

I always loved HN in Manchester. I guess we were stereotyped possibly because of our Irish accents. I really can’t think of another reason. We continued to go and have our coffee but left after that. I was so dumbstruck. It ruined my whole trip to London. It is the first time in my life I’ve felt like you could be locked up for no reason.
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 337
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Harvey Nichols

Harvey Nichols is open:
  • Sun - Sun 11:30 AM - 6:00 PM
  • Mon - Sat 10:00 AM - 8:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Harvey Nichols tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 4 Harvey Nichols tours on Tripadvisor