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Harrods

#78 of 1,413 things to do in London
Certificate of Excellence
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Address: 87-135 Brompton Road, London SW1X 7XL, England
Phone Number: +44 20 7730 1234
Website
Today
10:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm
Recommended length of visit: 2-3 hours
Fee: No
Description:

Harrods remains at the height of British luxury retail, attracting millions...

Harrods remains at the height of British luxury retail, attracting millions of loyal customers

from across the globe with its unrivalled product selection, world-class service, innovative

retail theatre and historic setting.

The store was opened in 1849

by Charles Henry Harrod as an

expansion of his humble East End

grocery and tea business. Today, it is

one of the most distinguished names

in the world.

Seven floors and 330 departments

showcase the best of luxury

merchandise, from high-end fashion

and accessories to the finest

homewares and the latest technology.

There are 28 restaurants in-store;

we continue to enhance our portfolio

with Galvin Demoiselle, Bentley's

Sea Grill, and the institution that is

The Georgian.

Customers enjoy a wealth of exclusive

services, such as By Appointment

Personal Shopping and The

Penthouse, a private suite dedicated

to unsurpassed bespoke service in a

beautiful environment.

Other departments include the

Urban Retreat at Harrods spa, a

theatre ticket bureau, and The Studio,

the store's interior-design service.

Qatar Holding acquired the business

in 2010, and it continues to guide

- and invest strongly in - the store

according to its philosophy: Anything

is possible.

Harrods continuously seeks to

surpass the desires and expectations

of its customers, staying true to its

original motto: Omnia omnibus ubique

(everything for everyone, everywhere).

Harrods is located on Brompton

Road, near the Knightsbridge London

Underground station.

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TripAdvisor Reviewer Highlights

Read all 9,215 reviews
Visitor rating
  • 2451
    Excellent
  • 1570
    Very good
  • 908
    Average
  • 342
    Poor
  • 318
    Terrible
The grocery department is awesome

The building interior was beautiful, but personally, the best department was the grocery. It was so painfully British-cliche, I just LOVE it. For the poor student like me, window... read more

4 of 5 starsReviewed yesterday
Rodri T
,
London, United Kingdom
via mobile
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9,215 Reviews from our TripAdvisor Community

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Showing 5,589: English reviews
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Slightly biased as I used to work here but for anyone who hasn't visited before - it's unlike anything I've ever seen before. Something here for everyone. It's a department store in theory but an attraction in itself. An absolute honour to say I've had the privilege of working here in the past.

Helpful?
Thank Ceri G
Dhahran, Saudi Arabia
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

I stopped going there cause their staff check u out from top to bottom before they serve u n a friendly way ... What ever I want I go to self ridges or Harvey Nichols.. Way too friendlier

Helpful?
Thank tootatoota
London, United Kingdom
Level Contributor
50 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The building interior was beautiful, but personally, the best department was the grocery. It was so painfully British-cliche, I just LOVE it. For the poor student like me, window shopping only.

Helpful?
Thank Rodri T
Palmdale, California
Level Contributor
9 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A must see its a store the size of a mall, with a bakery/ gourmet deli/resturants inside! The shoe section is to die for! The purse section will finish you off if the shoe dept dosen't! Always a good look in even if just to see the displays. Is crowded.

Helpful?
1 Thank Numba1Embalmer
Level Contributor
51 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Big name with good quality & high price products 5 store mall. Buy any single product to purchase from Harrods It gives you lavish lifestyle feeling. When I visited there I saw one part where you can get different, colourful & big& variety of hats ,that part is good. This is must to see store in London.

Helpful?
Thank Jasminavintage
London, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We handover our tax refund form at Heathrow Airport on 19 June, but it did not come back to Harrods after 4 weeks. We were very worried about this. by the end we decided to write an email to Harrods to see if they can help us to find out. Mike was great, he spoke to the Airport and got... More 

Helpful?
Thank 123AroundUK
New York
Level Contributor
21 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is an iconic department store that while in London you should not miss. It is a huge store with plenty of high end designer apparel. I would suggest strolling through if you appreciate this type of thing. Their handbag collection is huge!

Helpful?
1 Thank TravelGirl1003
Newnan, Georgia
Level Contributor
27 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Definitely worth a visit! 5+ floors of merchandise, great restaurants and an amazing food hall. Even an interactive toy "kingdom" for young and old. Located in Knightsbridge.

Helpful?
1 Thank AnnieW640
Greater London, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you go to Harrods make appoint of going to see the 1000ml bottle of Signorina by Salvatore Ferragamo, it's awesome and costs a mere £26,500. You wont find it in the ground floor perfumery department, you will need to go to the 6th floor where they have another perfume department for the more affluent customer. The staff were amazing,... More 

Helpful?
1 Thank p9trips
Leicestershire, United Kingdom
Level Contributor
13 reviews
4 attraction reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

A very nice store, however extremely over priced. Good for people you have money to spend without worrying about price tags!!!

Helpful?
Thank Jilly K

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Questions & Answers

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  • Is there a restaurant or café onsite?

Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
Explore this neighborhood