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Harrods

#77 of 1,515 things to do in London
Certificate of Excellence
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Address: 87-135 Brompton Road, London SW1X 7XL, England
Phone Number: +44 20 7730 1234
Website
Today
10:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm
Recommended length of visit: 2-3 hours
Fee: No
Description:

Harrods remains at the height of British luxury retail, attracting millions...

Harrods remains at the height of British luxury retail, attracting millions of loyal customers

from across the globe with its unrivalled product selection, world-class service, innovative

retail theatre and historic setting.

The store was opened in 1849

by Charles Henry Harrod as an

expansion of his humble East End

grocery and tea business. Today, it is

one of the most distinguished names

in the world.

Seven floors and 330 departments

showcase the best of luxury

merchandise, from high-end fashion

and accessories to the finest

homewares and the latest technology.

There are 28 restaurants in-store;

we continue to enhance our portfolio

with Galvin Demoiselle, Bentley's

Sea Grill, and the institution that is

The Georgian.

Customers enjoy a wealth of exclusive

services, such as By Appointment

Personal Shopping and The

Penthouse, a private suite dedicated

to unsurpassed bespoke service in a

beautiful environment.

Other departments include the

Urban Retreat at Harrods spa, a

theatre ticket bureau, and The Studio,

the store's interior-design service.

Qatar Holding acquired the business

in 2010, and it continues to guide

- and invest strongly in - the store

according to its philosophy: Anything

is possible.

Harrods continuously seeks to

surpass the desires and expectations

of its customers, staying true to its

original motto: Omnia omnibus ubique

(everything for everyone, everywhere).

Harrods is located on Brompton

Road, near the Knightsbridge London

Underground station.

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TripAdvisor Reviewer Highlights

Read all 10,697 reviews
Visitor rating
  • 2890
    Excellent
  • 1772
    Very good
  • 1030
    Average
  • 377
    Poor
  • 374
    Terrible
Fun place

A landmark in London, Harrods is a huge store. I have gotten lost in there many times! It was Xmas when I went and the outside windows are always fun to look at. The store is very... read more

4 of 5 bubblesReviewed yesterday
KarFox
,
Northport, Maine
via mobile
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10,697 Reviews from our TripAdvisor Community

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Showing 6,443: English reviews
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

I have visited Harrod s when I was in London for Chelsea football game. Very expensive but everything they sell is so unique.

Helpful?
1 Thank Sergio I
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed yesterday NEW via mobile

Ridiculous rush and prices. If you really must see this place I suggest you don't do it on weekend in December. One stop fashion shop, but that's about it.

Helpful?
Thank Marko J
Manchester, United Kingdom
Level Contributor
55 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Harrods never fails to deliver and we as usual enjoyed the shopping experience. We did however have tea and cakes in the small cafe in the food hall which would be much better if it was a typical English afternoon tea served as it should be. Harrods serves toasted sandwiches and large portions of heavy cake. It's rather expensive too... More 

Helpful?
Thank David C
Northport, Maine
Level Contributor
56 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

A landmark in London, Harrods is a huge store. I have gotten lost in there many times! It was Xmas when I went and the outside windows are always fun to look at. The store is very well staffed and the prices reflect it. I mostly go for the food court, which is a must see! Fresh meats, veggies, seafood,... More 

Helpful?
1 Thank KarFox
Brussels, Belgium
Level Contributor
204 reviews
145 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Harrods is an architectural highlight in the area, but better viewed from outside than inside. The interior of the building is very confusing, and absolutely overcrowded. This is one of the few attractions in London that suffer under too many visitors. Prices also seem to be extraordinarily expensive, although I couldn't judge the price/quality ratio. Probably won't visit again.

Helpful?
Thank ArticCynda
gagadju
Level Contributor
135 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Each time I visit Harrods it is always crowded with tourists & shoppers. Came here on the 2/12/16 to buy some coffee, tea, biscuits and other food. As always food hall area was too crowded and it was difficult to get to the areas I needed. I had to dodge so many people that I felt like salmon swimming upstream... More 

Helpful?
Thank aitenshi
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

This place is very busy since it's Christmas time but the staff was so friendly and cheerful. We spent most of our time in Toy Kingdom we purchased a few items to bring back to the US. The staff helped with the purchase and explaining the tax refund "VAT". I've never seen so many sales people and in such good... More 

Helpful?
Thank teky929rr
London
Level Contributor
65 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

This place was packed, you can't even look around as there are so many people, what I could see looked okay and it was probably because I went in December. Won't bother going back

Helpful?
Thank Dean S
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Well paid to leave the suitcase in a safe place as they are not allowed in store. Yes paid to leave it there. Very busy store as near Xmas very expensive but what do you expect it's London if you don't wanna pay don't go to one of the most prestige shops in one of the most expensive locations in... More 

Helpful?
Thank TheAlchemist16
Level Contributor
4 reviews
3 attraction reviews
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

You should take a whole day to see every department in the store. Unfirtunately the prices are so expensive that we had only to satisfy to watch the items.

Helpful?
Thank Ilari R

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Questions & Answers

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Staying in Knightsbridge

Neighborhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
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