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Fortnum & Mason

Open Now: 10:00 AM - 9:00 PM
Open today: 10:00 AM - 9:00 PM
Book In Advance
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Certificate of Excellence
What Makes It Special
An iconic store in the heart of London since 1707, visitors from around the world have flocked to Fortnum's in search of joy-giving gifts, expertly packed hampers, extraordinary food and exceptional tea for 310 years.
Open Now
Hours Today: 10:00 AM - 9:00 PM
Suggested duration: < 1 hour
As featured in No Frills London
Traveler Overview
  • Excellent64%
  • Very good22%
  • Average6%
  • Poor4%
  • Terrible4%
Travelers talk about
“afternoon tea”(648 reviews)
“high tea”(192 reviews)
“lemon curd”(58 reviews)
181 Piccadilly, London W1A 1ER, England
+44 20 7734 8040
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Reviews (4,012)
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All reviews afternoon tea high tea lemon curd gallery restaurant diamond jubilee tea salon finger sandwiches welsh rarebit tea selection department store food hall beautiful store christmas shop shopping experience gifts hamper piccadilly harrods
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1 - 10 of 2,822 reviews
Reviewed today via mobile

I went to drink afternoon tea. Here, a lot of people, you have to book in advance. I booked in advance Still have to sit and wait for another 40 minutes. There are lots of tea to choose from. very High prices. After drinking tea,...More

Date of experience: March 2019
Thank Get-tyy
Reviewed 2 days ago

What a place I have never been in a store like it. Walking through the door which was open by a door man it was like stepping back in time. The staff were helpful and courteous and not afraid to have a laugh with me...More

Date of experience: March 2019
Thank Les T
Reviewed 2 days ago

We sort of fell into Fortnum and Mason, and were delighted that we'd done so. It's got to be experienced as it's retail done well. The food hall is a sight to behold with wonderful aromas and beautifully arranged food displays. There were displays celebrating...More

Date of experience: March 2019
Thank ScotchMissed
Reviewed 4 days ago

I love tea and knew my London trip is not complete without stopping by here. Amazed at how crowded and long the lines were to the cash register on a late Saturday, but makes since if you know that they will be closed on Sundays....More

Date of experience: February 2019
Thank Chia2005
Reviewed 4 days ago

we always go into Fortnum's when up in town , absolutely fantastic shop !! always welcome you in , great freindly service thoughout the store , anyway leaving the store , we looked up at the wonderful clock but noticed how unappealing the front of...More

Date of experience: March 2019
Thank Tony k
Reviewed 4 days ago via mobile

I was celebrating my friend’s 60th birthday and at her request we chose Fortnum & Mason. All three of us were more than happy with the choices available, the friendly, helpful staff and had a memorable afternoon. Teas and sandwiches were replenished on request (any...More

Date of experience: March 2019
Thank geraldinemaggie
Reviewed 4 days ago

The Gallery restaurant is just not how it used to be. There was so little I wanted on the menu. In the end I went for a starter as a main and the portion size was so small I finished in a couple of minutes!...More

Date of experience: March 2019
Thank ruben232015
Reviewed 5 days ago

The tea and coffee shop just off the main floor was a terrific place to buy boxes of tea or other treats to bring home as a souvenir. There are lots of varieties and attractive packaging.

Date of experience: March 2019
Thank Jon523
Reviewed 5 days ago

For convenience we have booked our tea at Jubilee Salon for midday and we have had a substitute for lunch. They serve an initial assortment of small sandwiches and candies that are enough for ordinary people, but that can be replenished as much as someone...More

Date of experience: March 2019
Thank Luiz Carlos B
Reviewed 6 days ago via mobile

Wonderful shop and nice afternoon tea. The staff are very helpful and the loose tea so fragrant and excellent.

Date of experience: March 2019
Thank Inger N
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Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Questions & Answers
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February 20, 2019|
AnswerShow all 3 answers
Response from FairCritique4U | Reviewed this property |
If you google special deals, you can save money on the list price. For example virgin experience days have unique rates for the same experience. When you purchased from them, you are given a unique code which you then give... More
November 8, 2018|
AnswerShow all 10 answers
Response from mickate | Reviewed this property |
Well 4 weeks. We all wore dress pants. Nice sweater. I will tell you I wish I would of spent more time in the tea room on the first floor. I believe the boxes of tea were 4 or 5 pounds. In the US. They are close to 20.00... More
Dee S
September 15, 2018|
AnswerShow all 13 answers
Response from Paul J | Reviewed this property |
Of course