Sofitel SPA

Sofitel SPA, London: Hours, Address, Sofitel SPA Reviews: 4.5/5

Sofitel SPA
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
10:00 AM - 8:00 PM
About
Sofitel London St James is enhanced with a luxury spa, Sofitel SPA, which offers a unique and personalised experience. Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa. Sofitel SPA has chosen to partner with highly prestigious brands from French cosmetology, Carita and Cinq Mondes, as well as Marisa Berenson for her natural and holistic approach to beauty.
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The area
Address
Neighborhood: St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
How to get there
  • Piccadilly Circus • 4 min walk
  • Charing Cross • 5 min walk
Popular mentions

4.5
327 reviews
Excellent
273
Very good
33
Average
10
Poor
8
Terrible
3

Ismail P
1 contribution
Feb 2020 • Solo
I booked a treatment for my wife.... Now, we've visited a fair few spas in various countries, and you generally get pretty good facilities in most top rated spas. The staff in this specific spa, were in a league of their own!

Absolutely top class, very accommodating, very respectful of our requests and needs, and we could tell they would do everything in their power to make the time we spent there as enjoyable and relaxing as they could. Unfortunately I didn't get their names, but everyone who worked on the 09/02/20, were amazing to us. Thank you all, and we look forward to coming back again.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Trevor S
London, UK81 contributions
Feb 2020
I've been to quite a few Spas over the years and can honestly say that this was the best massage I've had(Was done by Zita).

I visited with my wife on Valentines Day and we used the Jacuzzi and steam room before the treatment(Was a £20pp charge for this) but it was worth it as the facilities are for the booking only(nobody else can share your time). I've been to quite a few spas where you are using the facilities with other people in the hotel, therefore to use it for our own use was ideal.30 minutes Jacuzzi and 30 minutes steam room.

Then the massage by Zita. First of all she discussed with me if I had any problems etc and then completed an hour of bliss. I would thoroughly recommend Zita and I will definitely return later in the year. My wife was massaged by Emma and my wife was equally happy with the service. I found All the staff very pleasant and helpful and the facilities were very clean.

Plenty of free water was available and we were served a freshing herbal tea on arrival. Towels,slippers,bath robes, shower gel and shampoo were all available free of charge. We spent a very enjoyable 3 hours at the SoSpa.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Colleen W
Tankersley, UK7 contributions
Oct 2021 • Couples
Absolutely fabulous experience, thank you to Emma and all the spa team at Sofitel St James
I have not felt this relaxed in ages.
I would highly recommend a visit to this spa.

My husband bought me a gift voucher to use as a birthday gift, the staff at the spa tailored a package to suit the amount.

I had a full body scrub, left my skin feeling amazing
A full body massage, a facial and a head massage.

A fabulous. all round experience, definitely worth every penny.

Thank you.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bonjour, Thank you very much for taking the time to share such a great feedback. It was a real pleasure for Emma and the rest of our team to make sure your birthday treat was special. I do hope will have the pleasure of welcoming you back again for another relaxing treat. Kind regards, Jaunita Quadros Spa Manager
Written November 5, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stephanie M
1 contribution
Dec 2021 • Solo
Very nice ambiance, but not worthy of the service description online and the technicians. Felt very average. Was surprised that a 60 quid pedicure came with no foot soak (no water or steam for either treatment) and a very mild scrub. Wouldnt recommend for these services.
Written December 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sebastien A
1 contribution
Dec 2021
I've used Sofitel Spa on several occasions and never been disappointed. The facilities are really good and the atmosphere and journey throughout the spa very relaxing. My wife or I always purchased direct from them as it gives us confidence they will always be accommodating if we need to rebook or like in the case of COVID need to extend the validity of our voucher. On my last visit with them, I misread the voucher my wife offered me for a Christmas. It was for a couple treatment, but booked it thinking it was only for me. Whilst we should have been together, the staff offered me to call her and to have the treatment the same day at a later time. We both had an amazing and relaxing moment in the end.
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sebastien, Thank you very much for sharing such an amazing review. It was a pleasure for us to welcome you and help you and your wife relax after these stressful times. We look forward to welcoming you back again soon. Kind regards, Jaunita Quadros Spa Manager
Written January 15, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

luluwebber
london10 contributions
May 2021
After way too many months working long days at my computer, and finding myself with some free time this weekend, I booked a long overdue massage, The minute I walked into the beautiful spa my shoulders dropped, time slowed down as I was offered a herbal drink and completed the consultation form, that gave me the chance to even pick the kind of music I would be listening to...no whale sound tracks here, thankfully..
The massage was fantastic. Zita judged what was needed perfectly and an hour later Ii felt like I had taken residence in a completely different body. Knots has miraculously melted away, and I felt lighter and more energised than I've done in many months. This is one of the best massages I've ever had, and in such a beautiful and stylish location. I would highly recommend the spa at The Sofitel St James.
Written May 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Luluwebber, Thank you for such a wonderful comment. I am so glad that Zita and the rest of our team managed to help you experience such a relaxing time in our beautiful SoSpa. I do hope that we will have the pleasure of welcoming you back soon. Sincerly, Marie-Paule Nowlis General Manager
Written June 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lauren O
2 contributions
Nov 2021 • Couples
Just wonderful wonderful service today. They went above and beyond as always. I can not recommend this spa more or there wonderful lovely ladies that looked after us to ensure we felt special. Thankyou so so very much - we will be coming again very shortly. This is definitely a hidden gem within London.
Written November 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Lauren, Thank you for your kind comments. It was a true pleasure for the team and I to welcome you for a relaxing and peaceful experience. I hope we will have the pleasure of welcoming you back very soon. Kind regards, Jaunita Quadros Spa Manager
Written November 14, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Izabela
5 contributions
Sep 2021 • Friends
What an incredible experience at Sofitel Spa! On our arrival we were served an aromatic herbal tea which indulged our palette while waiting to be taken to the treatment room.The ambiance and service top notch.
The massage was magnifique, felt totally relaxed and Emma made sure most of the tension of the shoulders, neck and back was released by using skilled techniques, always making sure the pressure was right. At the very end we have enjoyed a glass of champagne in the Zen Room.
Definetely will recommend to my friends and for sure will go back again soon.
Adele at the reception was so kind and welcoming, accommodating all our needs.
Needless to say, a luxurious experience. Thank you very much, Sofitel! See you soon!
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bonjour, Thank you so much for taking the team time share such a positive feedback. It was a true pleasure for the team and I to welcome you and help you enjoy a truly relaxing experience. Emma, Adela and the rest of the team look forward to welcoming you back soon. Kind regards, Jaunita Quadros Spa Manager
Written October 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

HelentheHappyFoodie
London, UK47 contributions
Jun 2021
Tranquil, great quality, excellent treatments. A hidden gem. I had the "Razzle Dazzle" package, which was amazing: 60 mins oil massage, 60 mins facial, relaxation room, manicure, glass of champagne. Emily gave a fantastic massage: the best I have had for ages. The spa is super quiet and the staff are lovely.
Written June 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Helen, Thank you for such an amazing review. I was so happy to see that our team managed to help you fully relax and enjoy your experience with us. I do hope we will soon have the opportunity to welcome you back very soon. Kind regards, Marie-Paule Nowlis General Manager
Written June 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Siobhan T
London, UK4 contributions
Jan 2020
I have been coming here for the past five years and normally have the 90-minute hot stone massage but yesterday I decided to try the 90-minute in-Deep Relaxing Massage and was so pleased that I did as it was one of the best, if not the best, massage I have ever had. My therapist Emma was superb, working out countless knots so although I left feeling a little tender, it was well needed. You just know when you've had a good massage. Highly recommend for excellent treatments, exquiste surroundings and friendly, professional staff.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear guest, Thank you so much for all your compliments. And thank you for pointing out Emma who is an amazing therapist. We look forward to welcoming you back. A bientot. Marie-Paule Nowlis General Manager Sofitel London St James
Written February 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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