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So SPA by Sofitel

Certificate of Excellence
Neighborhood:
St. James's
Sponsored by:
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Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number: 442077472204
Website
Today
9:00 am - 9:00 pm
Closed now
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Hours:
Sun 10:00 am - 8:00 pm
Mon - Sat 9:00 am - 9:00 pm
Description:

Sofitel London St James is enhanced with a luxury spa, So SPA, which offers...

Sofitel London St James is enhanced with a luxury spa, So SPA, which offers a unique and personalised experience. Distributed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for a spa.

So SPA has chosen to partner with highly prestigious brands from French cosmetology, Carita and Cinq Mondes, as well as Marisa Berenson for her natural and holistic approach to beauty.

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TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 102
    Excellent
  • 13
    Very good
  • 4
    Average
  • 1
    Poor
  • 1
    Terrible
Great, relaxing experience

I had been given a voucher for an afternoon at the Sofitel Spa. We had three treatments and a champagne afternoon tea. This is a lovely venue, one of the best spa experiences I... read more

5 of 5 starsReviewed 2 weeks ago
ChipChopCharlie
,
Welwyn Garden City, United Kingdom
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133 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Welwyn Garden City, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had been given a voucher for an afternoon at the Sofitel Spa. We had three treatments and a champagne afternoon tea. This is a lovely venue, one of the best spa experiences I have had. When you check in you have a lovely fruit tea bought to you whilst you fill in your form which asks you what sort... More 

Helpful?
1 Thank ChipChopCharlie
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, Thank you so much for this wonderful feedback as it well describes our haven of peace where we look into each and every detail to make our guests' experience magical. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Leeds, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I bought the So Magnifique offer spa and afternoon tea for 2 to treat myself and my pregnant sister. The setting was calm, quiet and immediately puts you into the spa mood. Every member of staff we met were extremely polite, friendly and always happy to help. We were greeted and sorted out with forms as well as a welcoming... More 

Helpful?
Thank PP26992
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, I thank you for this detailed feedback which praises our high standards of service. I am really glad to hear that yourself and your sister have had an amazing experience in our So-SPA. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

South Kensington, United Kingdom
Level Contributor
26 reviews
11 attraction reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice atmosphere but the massage dose not match the standard of the place, the jacuzzi bath is poor need to be updated In general it's very very very good. Afternoon tee just waoo specially the strawberry macaron it's the best I've tasted so far. Well done So spa.

Helpful?
Thank tymaaltd
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for your feedback. I am surprised by your comment about our Jacuzzi as all of our guests love it. As it is privatized for each and every guest it makes it even more appealing. On the other hand I am pleased to hear that you were impressed by our Afternoon Tea. We look forward to... More 

London, United Kingdom
Level Contributor
54 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've been to this spa 3 times and this last time the experience was absolutely amazing. I brought my sister for the So Magnifique spa experience, which included a full body massage and afternoon tea. I booked through Treatwell and right from the get go, the spa called me within 24 hours and the booking was efficiently sorted. The spa... More 

Helpful?
Thank Lozpaul
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Madam, First and foremost I hope that your sister is doing well now. I thank you for telling us about your experience in the So-SPA. I am very pleased to hear that you were impressed by our genuine, high standards of service. We look forward to welcoming you both with our undivided attention. A bientot. Nicolas Pesty General Manager... More 

Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

We booked a Groupon deal for a treatment and afternoon tea and paid an extra £10 for private use of the steam room and jacuzzi. The customer service was excellent for all members if staff- can't fault it! Steam room and jucuzzi were nice and relaxing, facilities were great and massage was lovely. Would definitly visit again.

Helpful?
Thank Kizz08
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for posting your positive impressions about your experience in our So-SPA. I am really glad to read that we have met your expectations. The whole team looks forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Dublin, Ireland
Level Contributor
34 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 29, 2016 via mobile

I have been trying to book this place for my friends for her treat . And as I read reviews in all other website . People are recommending to book it direct with them . And when I called MARINA answered the phone . I asked her about her offers and little bit about the place and what would be... More 

Helpful?
Thank steve f
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for your feedback. I am sorry to hear that your informative experience was not up to our standards. Please rest assured that we will follow up accordingly. With best regards. Nicolas Pesty General Manager Sofitel London St James More 

Hertfordshire, United Kingdom
Level Contributor
76 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

I visited the Sofitel spa with a friend to celebrate her Birthday . We managed to get a good deal through voucher codes and buyagift combined .  We had a lovely welcome drink upon arrival and were greeted by a very friendly receptionist .  Sadly for us though the spa was having some very loud repair work being done and... More 

Helpful?
1 Thank Year2020
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, Thank you very much for your feedback. I am delighted that you had an excellent experience in the spa and enjoyed the treatments. I am very sorry to read your comments on the service you received while having your afternoon tea, please rest assure that it doesn't reflect our standards of service and I will share your comments... More 

Rochford, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2016

I booked the spa as a surprise for my mum's Birthday. I chose the "So Magnifique" package which includes a 60-minute treatment plus Afternoon Tea. I also added on the use of the spa facilities at a small (totally worth it!) additional fee. This is without doubt the best spa I've ever visited. It's definitely a 5* experience. The staff... More 

Helpful?
3 Thank RH2304
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, First things first: HAPPY BIRTHDAY to your mother. I thank you very much for such complimenting feedback! The whole team at the So-SPA and I were delighted to hear that yourself and your mother have had the best time ever in our premises. We look forward to welcoming you both back on many other occasions. A bientot. Nicolas... More 

London
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

Had a really great experience. Marina on the front was amazing and my Moroccan wrap with Rhassoul was sheer heaven. Great facilities too with private jacuzzi great for catch ups and steam was lovely. Relaxation room was pure bliss with iPods and relaxation music. Just a wonderful experience. Will return!

Helpful?
1 Thank Alexandra A
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear Guest, I am so pleased you had such a good time in the spa, thank you very much for your excellent comments. We look forward to welcoming you again soon. Kind regards Nicolas Pesty More 

London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

We felt in good hands and had a wonderful relaxing time- everything was spot on we will defiantly come back for more thanks :)

Helpful?
1 Thank Mika D
N_Pesty, General Manager at So SPA by Sofitel, responded to this review

Dear guest, I thank you for your positive feedback and look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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