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Plaza Premium Lounge T5 Departures

Closed Now: 5:00 AM - 10:00 PM
Open today: 5:00 AM - 10:00 PM
Review Highlights
Good

If you just want to smash some drink go to the Aspire lounge that has a better selection but is... read more

Reviewed 4 days ago
Scott8446
,
Glasgow, United Kingdom
via mobile
Ok for a quick doze

I was able to take a quick doze at this lounge - @private cubbyhole. It was quiet when I was there... read more

Reviewed 5 days ago
norafai
,
Milwaukee, Wisconsin
Read all 255 reviews
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Traveler Overview
  • Excellent61%
  • Very good17%
  • Average8%
  • Poor7%
  • Terrible7%
Travelers talk about
About
In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers. The luxurious space is open to all travellers and features an abundance of comfortable seating...more
Closed Now
Hours Today: 5:00 AM - 10:00 PM
Suggested duration: 2-3 hours
Contact
Terminal 5 Departures, London Heathrow Airport, London TW6 2GA, England
This attraction is at Heathrow Airport
Website
+44 20 8283 6436
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All reviews aspire lounge priority pass heathrow terminal few hours couple of hours bar staff edan dragon pods
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1 - 10 of 246 reviews
Reviewed today

I have used this lounge a few times but on my last trip I left my phone adaptor. I called and the staff had found it and even met me on my return to give it back to me. The lounge is great but the...More

Date of experience: September 2019
2  Thank Clem687
Reviewed today via mobile

Great lounge, brill food, super service, clean, tidy, what more can you ask for. Well done to all the staff especially the chef.

Date of experience: September 2019
2  Thank 346daryln
Reviewed today via mobile

A lovely peaceful corner of a busy terminal. The mix of comfortable and private individual seating and more group focussed open areas work well. The staff are very helpful and the food and drinks on offer couldn’t be faulted. Will definitely use this lounge again...More

Date of experience: September 2019
2  Thank johnmne
Reviewed yesterday

It was the first time I had flown on my own and I was flying to Africa to get married, I was carrying my wedding dress and various other things, as soon as I got to the front desk a lovely lady helped me carry...More

Date of experience: September 2019
2  Thank perdi w
Reviewed yesterday via mobile

We stopped in here on our way to Milan and I must say it’s a breathe of fresh air compared to other lounges. For gluten free I was offered a whole gluten free pizza which was delicious. There are also some others options and desserts....More

Date of experience: September 2019
2  Thank lukeb470
Reviewed 4 days ago via mobile

If you just want to smash some drink go to the Aspire lounge that has a better selection but is always busy. If you want a much quieter place a few alcoholic drink selections and actual food choices choose this one. I much prefer this...More

Date of experience: September 2019
2  Thank Scott8446
Reviewed 5 days ago

I was able to take a quick doze at this lounge - @private cubbyhole. It was quiet when I was there. Food was ok. The frontdesk staff (Nadine) was very friendly & helpful.

Date of experience: August 2019
Thank norafai
Reviewed 6 days ago via mobile

Dirty. Dried up food. Tables full of debris from other guests and the food was inedible. At £40 for entrance it’s a rip off. I’ve never seen such poor faculties/good/staff. Don’t waste your time or money.

Date of experience: September 2019
Thank Littlelix
Reviewed 2 weeks ago

I’ve used this lounge three times this month - sometimes very busy, sometimes not, but the service, staff and food are always excellent. Would definitely recommend!More

Date of experience: September 2019
2  Thank Writerabroad
Amin A, General Manager at Plaza Premium Lounge T5 Departures, responded to this reviewResponded 1 week ago

Dear Guest, Thank you very much for your review in regards to your recent stay at our Terminal 5 Departures lounge. It is my pleasure to know that you benefited from our facilities. I am also glad to hear your appraisal of our service and...More

Reviewed 2 weeks ago

Good food & drinks, great staff, especially at the bar - Keuuelh & Lewis are very friendly and helped with everything i asked for. Good seating area. Entrance Price - 40 GBP, but worth it.More

Date of experience: September 2019
2  Thank Liridu
Amin A, General Manager at Plaza Premium Lounge T5 Departures, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you very much for your review in regards to your recent stay at our Terminal 5 Departures lounge. It is my pleasure to know that you benefited from our facilities. I am glad to hear your appraisal of our food, drinks and...More

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Questions & Answers
Ask a question
Kidtravel7
September 11, 2019|
Answer
Response from 397henryk | Reviewed this property |
No, it's inside security
0
Votes
johnpayne889
July 9, 2019|
AnswerShow all 4 answers
Response from post68 | Reviewed this property |
I'm recalling about £40 - found it a pleasure- clean - food more than acceptable and the service A+. No mice or other issues that I could address other than a calm place in a storm of people in this terminal!!! Would... More
0
Votes
johnpayne889
July 9, 2019|
AnswerShow all 3 answers
Response from Violetta V | Reviewed this property |
it cost me £40
0
Votes