China Health Spa

China Health Spa, London: Hours, Address, China Health Spa Reviews: 1.5/5

China Health Spa
1.5
10:30 AM - 9:30 PM
Monday
10:30 AM - 9:30 PM
Tuesday
10:30 AM - 9:30 PM
Wednesday
10:30 AM - 9:30 PM
Thursday
10:30 AM - 9:30 PM
Friday
10:30 AM - 9:30 PM
Saturday
10:30 AM - 9:30 PM
Sunday
10:30 AM - 9:30 PM
What people are saying

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The area

1.5
5 reviews
Excellent
0
Very good
1
Average
0
Poor
0
Terrible
4

KristianJ
Manchester, UK6 contributions
AVOID - Terrible massage, creaky massage table, overpriced
Mar 2019 • Solo
The massage was awful, the massage table was creaking so much I thought it was going to collapse. Worse still, the masseuse was ill and sniffing throughout making this not a relaxing experience at all. I then woke up with a cold and when I phoned in to complain they told me that I should have complained at the time and they were unwilling to accept any responsibility
Written March 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Serena G
London, UK62 contributions
Worst customer service ever - to be avoided
Jun 2018 • Solo
While the workers are overall nice and competent, the owners are among the rudest and less dedicated to customer service people I met in a long time.
In a nutshell: I booked an appointment for a manicure and pedicure though Treatwell, paying the full amount in advance. Unfortunately I got stuck in a business meeting and I called them in advance, warning them of the fact that I could arrive later and asking whether it was possible to postpone the meeting. I was told to go to the venue when I was done, which I did. When I went there, the lady was extremely rude, could not understand English and told me that it was not possible to postpone the appointment to another date and they were not going to refund any money (40 pounds), While I was replying to her, she left without saying a word and started talking in Chinese to other people in front of me. I complained to another staff and finally the lady told me to contact Treatwell, because it was up to them to decide. I contacted Treatwell and they said that the decision was indeed up to the venue.
I am extremely disappointed by the extreme rudeness toward customers and the absolute unwillingness to even consider postponing the appointment. I have been their customer for years and they just lost a customer.
Written June 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TRG
23 contributions
Worth experience of my life
Feb 2018 • Solo
First I sent email, none of the staff reply, then I called and the receptionist did not understood english but I didn’t want to made judgement. However I arrived in this place, the lady was so rude, the room to do the treatment was not very clean.... I asked for a deep facial treatment to get of my blackhead, that’s what’s the lady recommend me, it was my 1st time and the lady didn’t explained me anything, she was just putting 1000 product on my face and then she proceed of the cleaning by hand, it was so painful! I arrived at home and I can see there are no difference, all my blackhead still there + I start to have some spot and I never had it on my life..... all of this for £50 !!!! I do not recommend this place, it should close, that’s a big disappointment
Written February 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Roger M
London, UK46 contributions
Completely ignored what I asked for
Nov 2017 • Couples
I booked a head and foot massage on the phone. I repeated this to the lady on the front desk when I arrived, as she seemed to have me down for something else. She (I think) told this to the masseuse, who completely ignored it and gave me a bog standard (and rather brutal) full body massage, leaving me so greasy I had to go home and shower and change clothes afterwards. Waste of time and money.
Written November 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mrs G
London, UK1,812 contributions
No frills
Oct 2017 • Solo
This is the only spa I know where they don't request any information about your health or even your details prior to treatment. It's just in, massage, and out again. There's the tiniest of stools to place all your personal belongings on and there's no eye mask to shield your eyes when you turn over onto your back during a full body massage which means you spend half an hour trying very hard not to make direct eye contact.

If you're after a good massage at a reasonable price and you want to do away with any chit-chat or mood music, this is the place to go.
Written November 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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