Beauty on the Spot

Beauty on the Spot, London: Tickets, Tours, Address, Phone Number, Beauty on the Spot Reviews: 1.5/5

Beauty on the Spot
1.5
The area
Address
Neighborhood: City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
How to get there
  • Monument • 2 min walk
  • Bank • 5 min walk

1.5
38 reviews
Excellent
6
Very good
1
Average
0
Poor
1
Terrible
30

Jazza K
5 contributions
Truly a shame you can't give 0 stars on TripAdvisor. Wouldn't wish this place upon my worst enemy.
Jun 2021
The truly terrible reviews that everyone else has left for this place are spot on. I have never met a sorrier bunch of rude idiots in one salon. The treatment I had was done incorrectly, leaving me with a permanent injury (not a small one either, one that affects my walking). When I complained to the manager she addressed me with the same respect I would expect someone to address a common thief.

Please do yourselves the favour of not being disfigured for life and stay well away from this place. I truly don't understand how a clinic this dodgy is still allowed to operate...
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jane Doe
1 contribution
Avoid!!!!!
Dec 2019 • Solo
This “salon” should be shut down - absolutely awful and I was ripped off. Staff very rude. With so many amazing salons in London, go anywhere else but here.
Written August 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travelermonaco
1 contribution
The worst service and the lowest manners
Feb 2020 • Solo
I never met people raised so badly like the ones working in this salon (it’s hard to call it a salon too, as it’s old, not nice looking and not clean, needs renovations badly). But the people working here... they must have the lowest IQ, lowest customer service and come from a horrible background. There is actually no manners. They are not just rude, they sound and look mentally disturbed, as a customer you receive poor attitudes thrown at you the second you come in. I was told not to go there, but I went to make a review on my blog as I knew it’s the worst reviewed place in london. So at least for me the experience was funny, but unpleasant anyway. Never go there under any circumstances even if there would be literary nowhere to go at all. The staff has no education whatsoever. No professional education and I strongly believe no education in general. By the way they don’t deserve my star.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

anastasiya c
London, UK1 contribution
Excellent
Feb 2020 • Solo
Lovely staff, a special thank you to a senior stylist Marie! I left very happy with my haircut and it was just what I wanted! Thank you
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kishan S
London, UK11 contributions
Scammers - Needs to be shut down
Feb 2020
Booked a sports massage here through Wowcher as it seemed like a good deal. Firstly, they were extremely unresponsive and refused to book me an appointment by avoiding emails. Staff were extremely rude and didn't offer any appointment availability. As they had already redeemed my Wowcher, they had been paid and therefore cut me out of communication after taking my money for nothing.

I asked for a refund via Wowcher and they have refused to give one saying that they havent been paid despite there being clear evidence of them redeeming the Wowcher. They then denied any communication with Wowcher and stopped replying to my emails and calls.

Wowcher have been equally unhelpful in this situation so I would recommend to avoid booking anything through them.

Worst service i've ever received, not usually one to leave reviews but this place is a scam and will screw you over.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tina O
London, UK12 contributions
Absolutely fantastic
Feb 2020 • Couples
My partner and I were given a couple massage and facial as a Christmas gift
It was fantastic. Heated massage table. Beautiful room. Two very talented ladies. Quick and easy booking in. Easy to find. Will definitely be back
Thank you
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Frances
1 contribution
Do not visit
Jan 2020 • Solo
Left waiting 30 mins and terrible threading. Apparently this is my eyebrows fault, although no other therapist on 12 years has experienced the same problem with them. And they cancelled my booking through Treatwell so no review is requested funnily enough.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Reviewer2020
London, UK1 contribution
Thiefs!
Dec 2019
Avoid at all cost! Had pre-paid for my hair appointment but needed to change it to accommodate an urgent next day meeting and was told this was not possible. I understand the manager is Sharon Lewis. Sharon, this is not acceptable. I will never go back to your salon again and will make sure that nobody I know does!
Written December 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sarah19
1 contribution
Scammers. Avoid at all costs.
Nov 2019 • Solo
Purchased groupon half head highlights cut and blow dry. Arranged appointment for Dec. Then asked when do they need me in for patch test. Advised not required as not having full head of colour. (alarm bells began to ring) then within 1 hour of me calling they had redeemed my voucher. Called groupon they advised couldn’t cancel as I had used voucher. If I wanted refund the supplier would have to send an email saying I had cancelled and the voucher was still valid. Called Beauty on the spot and sent email but they said it all needed to be referred to a manager as it was up to them if it could be refunded. Even though in the terms and condition it states you have 14 days to cancel and receive a refund. They would also not put anything in writing be , so I visited the salon to try and obtain my email request. Obviously no satisfaction. I believe the lady I spoke to was Dee even though on the phone she had told me her name was Sarah. Told me aggressively and physically I would be receiving nothing and to leave what they called a salon. On the note of the premises. Even seeing where they operate would make most people aghast. Please avoid as groupon will not refund as they are saying the voucher has been redeemed. Absolutely vile behaviour from Beauty on the Spot but also no support from Groupon.
Written November 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AGTraveller
London, UK40 contributions
Don't fall for this unprofessional, horrible service
Nov 2019
I bought a voucher for a pedicure on Groupon and I contacted this provider to book an appointment. They mixed up date & time twice and they were very unprofessional in their emails. They booked me an appointment that I did not consent to. I told them I cannot make this day & time as I fell sick and they said that I would have to pay extra for rebooking. I decided not to attend at all. I have asked them to give me my voucher back as I am not attending my appt and they said they will not do that and they will not tell Groupon that I have not had an appointment. I am still trying to get a refund from Groupon. It's not so much about money but it's about principals. And really someone should give them a lesson on writing emails!
Written November 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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