Westfield London

Westfield London: Hours, Address, Westfield London Reviews: 4/5

Westfield London
4
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
12:00 PM - 6:00 PM
About
Unlike its Stratford branch, the original Westfield has a special wing, The Village, devoted to 30+ luxury brands like Louis Vuitton and Prada, plus the usual mall staples, restaurants, and a cinema.
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Tours and Tickets

Popular mentions

4.0
2,113 reviews
Excellent
1,083
Very good
719
Average
168
Poor
44
Terrible
99

Metropolitan_Man
London, UK587 contributions
Best Shopping Centre in UK?
Sep 2021
I think this place has it all, can't really fault it, absolutely huge with every shop you can think of, and secure parking. Best shopping centre in the UK?
Written September 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

places2seeplaces2go
England, UK4,534 contributions
Cheap London Parking At A Supersized Shopping Centre
Aug 2021 • Family
Our main purpose of our visit was cheap parking (under £10 for approx 12hours) & easy access into London. Central tube line is just outside.
There really is every shop you could imagine. A well laid out shopping centre with also an abundance of places to eat & drink.
Quick tip, make a note of where you park !!! Also register prior to visit for auto entry & payment.
Written September 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

martuska25mrsna.mrska
London, UK57 contributions
Extremely overpriced parking!
Sep 2021 • Friends
I really like this shopping center, there is literally everything. But what became strongly annoying, is their parking prices. Its really ridiculous. Paying this high parking in shopping center is not ok. May I suggest u to start offering free hand car wash to be done while your guests are shopping...with your rates it even doesn't sound insane, the only insane thing is your parking prices!!!!!!!!
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Spinkyminky
Nottingham, UK621 contributions
goiod shopping centre parking is huge and you can get lost
Aug 2021
We visited Kidzania and the directions for the underground parking were great so we didn’t have to trapse miles across the shopping centre to get to it I thought the parking was reasonable and we lost our car and the security team were excellent in locating it and getting us back on our way. The centre its self has loads of great shops and restaurants we came out of kidzania about 7pm on Sunday and most of the food outlets were shutting but we managed to grab a burger and that was quite nice id happily come for a look around here again.
Written September 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

louladou
Skegness, UK776 contributions
Mega mall, prepare to lose your car!
Aug 2021 • Family
So confusing this area if you’re not local. Sat nav tried to take us in a bus lane just outside! Once we found the entrance to the car park we thought we were safe now but then all of a sudden you get options!

The road starts forking off, left, right, down! Car park is in different zones and it’s not clear which one is best for first time visitors. Definitely need to plan ahead if you want to come here and work out what car park to use before hand. As all the parking is underground it adds to the confusion.

No idea which one we ended up in, and subsequently got completely lost on the way out. You have to take a mental note of the shops you see when you emerge from the car park into centre otherwise you’ll never find your car.

I read on the website they offer a few free hours parking for blue badge holders, the hard part was finding the customers services to validate you’re ticket. This is sign posted in the shopping centre but if you follow them you’ll find they led nowhere! You actually find customer services in the lobby somewhere in between the car park and the shopping centre, near all the escalators. Their number plate system doesn’t recognise private plates either so after spending an eternity looking for customers services they couldn’t even validate my parking ticket so we had to press the button and the barrier instead. Not the best as it seems to take a long time to explain our predicament and left me embarrassed in-front of other drivers.
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alx G
1 contribution
THANK YOU to the security guard called Mark today!
Aug 2021
My 11 yr old son Luka and I would like to thank a lovely security guard called Mark, that help us out today, when my son had a reaction (feeling sick and shaking) after consuming what we now suspect was dairy in what was meant to be a non-dairy drink he had consumed.

We were outside Westfield (nearest the train station entrance) getting some fresh air, Luka was in pain and feeling sick and Mark stopped to asked if everything was okay. He introduced himself and asked my son his name, as by way of comfort and if there was anything he could do to help.

As we had not been to Westfield before (visiting from East Sussex) he told us where the nearest and best rest rooms were and stood with us until Luka was ready to go to the restrooms. As we were leaving Luka said, "Thank you Mark" and Mark said " You take care of yourself Luka", it was a truly lovely moment.

So if anyone knows who Mark is, my son and I would like to say a big thank you for your kindness today. Luka & Luka's Mum.
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alice D
2 contributions
Love the kiddy car hub
Aug 2021 • Family
Had a great visit this weekend. It feels like normality again. We always use the kiddy cars as these are a great thing to keep the kids busy, now they have opened up their own store upstairs to sell kiddy cars from. This is such a great idea as it was such a pain to always go to the desk on level -2 and wait for ages. The staff at Westfield are doing a great job to make everyone feel happy to be out again.
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dana A
1 contribution
dissatisfied with the staff
Jul 2021 • Couples
This afternoon I went to get a perfume gift at Boots in Westfield Stratford and asked the saleswoman if she could help me find the perfume. The first saleswoman was very kind, helpful and well prepared. later I asked another saleswoman to help me with the perfume test and the Lord instead of helping me turned her back as soon as I asked her for help because she did not want to help me, she did not want to serve me and was very rude towards me , that I am a customer and she told another colleague to serve me. I am a customer and you salespeople who work in the company must do your job professionally, in a smiling way and not in an arrogant and annoying way. Getting paid for it, if you don't want to do this job it's good to find other things to do. I went there to buy my gift, but due to the rudeness and unprofessionalism I decided not to buy the perfume in that shop anymore.
Written July 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tia A
London, UK3 contributions
Better to visit on the weekdays
Jul 2021
I recently went to Westfield with my friends.
Due to being situated in London, obviously, parking price can be a bit expensive.
I would recommend going during the weekday, as during the weekend (I went on a Sunday) shops can be crowded and due to the new covid protocols, there can be queues.
The food is nice, although if you are visiting at peak times during the weekend, there is a bit of a wait! I would recommend the IndiGo restaurant. The chips was lovely.

Due to the effects of covid, some shops have closed, but I expect in a few months time there will be more shops to offer. There is still so much choice: from bookshops to clothes shops, you will be covered!
Written July 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Charlotte
1 contribution
Never shopping there again
Jul 2021 • Family
Zara needs to rethink management!,

I had my kids with me and wanted to try some clothes on them to see if they fitted, the kids fitting rooms was closed so a staff member told me to go and use the men’s fitting rooms so I did and when I got there another staff member asked why I was here and not in the kids fitting rooms to which I explained it was closed and I was told to come to this one, she let me in, whilst my kids was trying on the clothes I had someone outside the fitting room saying excuse me a few times, I opened the curtain to which he introduced himself as the manager, he was now also asking me why I was in the men’s fitting rooms instead of the kids! (Well if I was a manager in a store and the fitting rooms was closed in a certain department I would know about it especially as the lady told me they are shut because of the covid and that they are only using the other fitting rooms) I had to explain this to him several times which he was clearly not understanding, I felt like I shouldn’t of been in the shop I had all the staff members going against me when all I was trying to do is shop in a shop that I have been in and brought from over the years, it’s not my fault that the staff members don’t communicate and I feel like I was minding my own business and I had Zara staff starting on me when communication is key and if the fitting rooms were closed then I expect the manager to know, this started a massive argument in store between me and the manage and security got called for the manager to turn around and start telling me he’s a rapper! Why on earth would I want or even care about that, seriously Zara sort it out!
Written July 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Westfield London

Westfield London is open:
  • Sun - Sun 12:00 PM - 6:00 PM
  • Mon - Sat 10:00 AM - 10:00 PM


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