Airport Pickups London
Airport Pickups London
4.5
About
Airport Pickups London is a travel transfer company providing leisure, corporate, airport and dockside vehicles. We can arrange taxi’s, executive cars, MPV’s and Mini Coaches to full fill any travel needs to yourselves and your clients whilst here in the UK. Follow APL Cars on Instagram: https://www.instagram.com/airport_pickups_london/
Duration: 1-2 hours
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  • Lisa H
    Melbourne, Florida9 contributions
    5.0 of 5 bubbles
    Highly Recommend for car service in London.
    Ordered car service twice from this company. Southampton cruise port to our flat in the city center. Then from Southampton to Gatwick Airport. Each booking was handled well. Received an email the day before to confirm information. Drivers were on time and courteous. Communication with their customer service line and with the driver was handled in a professional manner. Highly recommend this company while in London.
    Visited July 2023
    Traveled as a couple
    Written July 15, 2023
  • Lisa P
    1 contribution
    5.0 of 5 bubbles
    Great Service!
    We stayed at a darling inn called The Pig in the Wall in Southampton after disembarking from our cruise. The inn is adorable in the walled part of the city and the service is fabulous! The next morning we hired a private driver to transfer us to our hotel near Heathrow. The driver was great! He was polite, professional, and on time.
    Visited July 2023
    Written July 17, 2023
  • Jane Z
    Townsville, Australia188 contributions
    5.0 of 5 bubbles
    Professional and caring transfer
    We used this company for a transfer from London City airport to Dover. We were met at the airport despite our delay. Our driver Ruman was very professional and friendly. The vehicle was clean and appeared well maintained.
    Visited July 2023
    Traveled as a couple
    Written July 24, 2023
  • Dorthe R
    1 contribution
    5.0 of 5 bubbles
    Good quality and service
    It was a return trip to Oxford over a weekend. We preordered and prepaid a taxi for 5 adults and a child. We were picked up by our friendly driver at Heathrow Airport. It was a nice and clean car with the childrens seat we asked for. A nice drive in spite of a lot of traffic. The return trip was just as fine, we were picked up at the sceduled time. The driver was service minded and helpful. We are going to use APL again next time.
    Visited July 2023
    Written August 1, 2023
  • Alex N
    London, United Kingdom21 contributions
    5.0 of 5 bubbles
    Good Service from APL
    Great service from APL. We booked large taxi's from home to Heathrow Airport and return journey. Price was v competitive and they were able to provide car seats for kids as well and Merc Van to transport 8 ppl. App and communication was good and pickup at airport was on time. Would recommend.
    Visited July 2023
    Written August 7, 2023
  • ChrisinHove
    Hove, United Kingdom29 contributions
    5.0 of 5 bubbles
    Calm, careful and efficient. Recommended.
    After BA cancelled our Gatwick flight we needed a transfer from Heathrow to pick up our car. It always feels a bit random picking from google, not having needed this service before. We easily prebooked on the day and was met at arrivals by our driver, who was helpful and polite. The drive to Gatwick was careful, calm and efficient. Highly recommended.
    Visited August 2023
    Traveled with family
    Written August 13, 2023
  • Rob R
    14 contributions
    5.0 of 5 bubbles
    Highly recommend, well organised.
    Everything went very smoothly. We could track where the car was when we were picked up from home and driver was very friendly and helpful. Coming back driver called us once we had landed at Gatwick and was ready and waiting in arrivals for us. Again very helpful and took our bags to the door. Highly recommend.
    Visited August 2023
    Traveled as a couple
    Written September 1, 2023
  • Tanya N
    49 contributions
    5.0 of 5 bubbles
    Fantastic service
    We used APL a few times over our holiday. The first was a pick up from LHR to a private address in Kent. Our driver was prompt and very polite. The drive home was smooth. Our second was from a private address in Kent to STN at 3.45am. I had contacted APL to provide a pin drop to our location as the postcode and google maps doesn't quite bring the drivers to the property. Sadly this was not passed onto the driver. The location is very remote, but luckily on this occasion, he managed to keep cell reception and got to the property. He was again, very polite and courteous and the ride went very smoothly. We were picked up from STN with no issues - the driver called and met us - he was polite, helped with bags and again, the drive home was smooth with no issues. Our last drive was from a private address in Kent back to LHR. Again, I provided a pin drop to assist the driver in locating us but this was not passed on to him. After many phone calls the driver arrived at the property. He was polite and friendly and we got to the airport with no issues. All the drivers we met have been dressed smartly, been friendly and courteous and we enjoyed many conversations with them. Would highly recommend - my only issue being that office staff need to pass on information to their drivers in order to help them perform their roles. I can't remove any marks for the information not being passed on as the drivers themselves have been excellent!
    Visited August 2023
    Traveled as a couple
    Written September 7, 2023
  • Neil K
    15 contributions
    5.0 of 5 bubbles
    Smooth Simple Airport Collection
    We needed a round-trip airport taxi to take us to Heathrow for our recent Family Holiday. AIrpor Pickups made booking simple, the communication beforehand was good clear, and concise. Our outbound driver arrived on time, the cab was new and clean and he was helpful and polite. While we were away checking our collection was easy and our pick again was on time, clean smooth, and efficient. Really good experience
    Visited August 2023
    Traveled with family
    Written September 16, 2023
  • Cathy A
    22 contributions
    5.0 of 5 bubbles
    Amazing Rude with Sebastian
    Our driver Sebastian met us at the airport with a sign. He was very punctual and even messaged and called me on What's App to make sure we knew where to go. His van was amazing and we had a smooth ride to the hotel. We would highly recommend this company and will use them in the future.
    Visited September 2023
    Traveled as a couple
    Written September 21, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles799 reviews
Excellent
696
Very good
30
Average
12
Poor
8
Terrible
53

Graham W
Dubai, United Arab Emirates21 contributions
1.0 of 5 bubbles
Aug 2022 • Solo
This company is a bunch of useless charlatans and liars.

I made an advanced booking for an airport pickup for my brother in law from Heathrow Terminal to Bournemouth and paid £180 in advance.

At midnight the night before I reconfirmed and advised the number of pieces of luggage.

About four hours before the arrival time I got an email saying they had processed my refund!! I telephoned and asked what was going on! They told me someone had telephoned and cancelled the booking. This was impossible as I was the only person with the details.

I requested them to reinstate the booking as it was their mistake. They refused and said it was impossible.

Furthermore, when they processed the refund, they had arbitrarily deducted £5!
Written August 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Charles K
Mallorca, Spain2 contributions
5.0 of 5 bubbles
Feb 2020 • Business
Chicago Mike was my driver last Saturday meeting me at Gatwick airport. He was extremely friendly and professional and an excellent driver negotiating an alternative route to Heathrow due to heavy traffic queues getting me to Heathrow with plenty of time to spare.
I would thoroughly recommend this transfer company and Chicago Mike.
Charles
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wyeng
Shibuya, Japan229 contributions
1.0 of 5 bubbles
Jan 2021
The following feedback was provided to the company but there was no reply at all.
“I would like provide feedback on the driver allocated for my pickup. He demanded that I pay him for the 100mins of waiting time and scolded me for wasting his time. He also charged me an additional £5 for 5mins when I was on time and in fact have to wait for him to go to the loo after our meet up. I did not want to confront him further but it has been a very unpleasant experience. It would be helpful for the drivers to be fully informed of your website information on pickup to prevent another passenger having to go through this. I sincerely hope you will look into this. Thank you.”
Written January 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephen F
3 contributions
5.0 of 5 bubbles
Mar 2020
Great service - would definitely use them again. The fact that they monitor the flight times and adjust for them meant that when we landed early the driver arrived early as well. We were met in the terminal & helped with our luggage to a large and comfortable car. Driver was helpful and friendly and trip back was comfortable and hassle free. Good service
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Baxy
Guernsey, UK3 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
Chicago mike excellent.
Booked online, card payment failed, Spanish and corona issues meant planned arrival 6h late, arrived about 3am rather than 9.30pm after a nightmare trip fully anticipating our pick up would have abandoned us.
NOT SO - call when about to disembark, there waiting, professional and courteous in smart car who drove safely to Gatwick ready for our next morning flight.
Quote online virtually identical to fee despite the time and delay.
Made the travel trauma so much easier.
Thank you Mike and superb service and superb value.
Would we use again - FOR CERTAIN - Ian and Sarah
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alex N
London, UK21 contributions
5.0 of 5 bubbles
Jul 2023
Great service from APL. We booked large taxi's from home to Heathrow Airport and return journey.

Price was v competitive and they were able to provide car seats for kids as well and Merc Van to transport 8 ppl.

App and communication was good and pickup at airport was on time.

Would recommend.
Written August 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SarahDntn
London, UK209 contributions
5.0 of 5 bubbles
Dec 2022 • Solo
It has been the 4th time I used their service and I would recommend them. The drivers are professional and friendly.
They reach out a couple of days in advance to reconfirm the pick up and the drivers
arrive 5/10 minutes early. They also send the invoice a day after the trip.
For this ride, I really appreciated the way the driver drove considering the traffic there was traffic and there had been snow in the previous days.
Written December 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tanya N
49 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
We used APL a few times over our holiday. The first was a pick up from LHR to a private address in Kent. Our driver was prompt and very polite. The drive home was smooth.

Our second was from a private address in Kent to STN at 3.45am. I had contacted APL to provide a pin drop to our location as the postcode and google maps doesn't quite bring the drivers to the property. Sadly this was not passed onto the driver. The location is very remote, but luckily on this occasion, he managed to keep cell reception and got to the property. He was again, very polite and courteous and the ride went very smoothly.

We were picked up from STN with no issues - the driver called and met us - he was polite, helped with bags and again, the drive home was smooth with no issues.

Our last drive was from a private address in Kent back to LHR. Again, I provided a pin drop to assist the driver in locating us but this was not passed on to him. After many phone calls the driver arrived at the property. He was polite and friendly and we got to the airport with no issues.

All the drivers we met have been dressed smartly, been friendly and courteous and we enjoyed many conversations with them.

Would highly recommend - my only issue being that office staff need to pass on information to their drivers in order to help them perform their roles. I can't remove any marks for the information not being passed on as the drivers themselves have been excellent!
Written September 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hollydee89
Jersey, UK2 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Amazing service. The easiest and smoothest transfer from Gatwick to Heathrow. We had Chicago Mike as our driver, he was brilliant. He called to confirm pick up, was on time, professional, his car was top of the range, spotless and super comfortable, driving was smooth. When we told him where we were going on holiday he even gave us recommendations. Exceptional customer service.
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

traveluser
boston57 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
We used Airport Pickups London twice in the past month. Both pickups were on time; their prices were reasonable, and communication was clear and helpful. The first ride was from LHR to central London. Excellent driver (Ishmael?) and a spacious SUV. The second transfer took us from London to the cruise port In Southampton. The driver was fine, but the back seat of an older, small Mercedes sedan was not that comfortable for a two hour ride. At any rate, I would recommend this company for your transport needs. 4.5 stars.
Written October 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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