Balance Massage &Wellness

Balance Massage &Wellness, London: Address, Phone Number, Balance Massage &Wellness Reviews: 4.5/5

Balance Massage &Wellness
4.5
About
Welcome to Balance Massage & Wellness - Place Where Therapeutic Massage and Relaxation Meet Together Balance Massage & Wellness is a contemporary salon located close to Oxford Street in Central London. Our customised range of treatments and bespoke approach will leave you feeling pampered and looked after. Get The Best Massage You’ve Ever Had from Professionally Trained Physiotherapists.
Suggested duration
1-2 hours
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Tours and Tickets

The area
Address
Neighborhood: Fitzrovia
This sophisticated and sociable slice of Central London is a shopper’s paradise, offering the latest fashions, gadgets, and souvenirs. Fitzrovia is conveniently located between the major retail thoroughfares of Regent Street to the west and Tottenham Court Road to the east, with a handful of well connected Tube stations dotted around the area for easy transport. This neighborhood is a favorite among foodies as well, with an impressive number of quality restaurants, pubs, cafes and food shops vying for your patronage – especially along Charlotte Street and near Goodge Street Station.
How to get there
  • Goodge St • 5 min walk
  • Great Portland St • 7 min walk
Popular mentions

4.5
44 reviews
Excellent
36
Very good
5
Average
0
Poor
1
Terrible
2

Jovy H
United Kingdom5 contributions
HAS NO REGARD FOR CUSTOMER
May 2021
My boyfriend and I couldn’t attend our treatment appointment at 15:45 because my boyfriend’s car window got smashed at around 15:00. I called the place at 15:05 as soon as the accident happened (the staff insisted I called at 15:15) and I explained that my boyfriend had an emergency and wondered if we can reschedule the appointment. The staff refused because of the policy stated. Of course I knew there are policies but I couldn't control when an accident happened. We went to the place anyway after we sorted things out (reporting to the police etc.) and there were only 15 mins left. They didn't want us to have rest of 15 mins AGAIN because of the policies. They kept telling me there's nothing they could do because I booked the appointment through Treatwell. So I called Treatwell in hope that they could help me to resolve this. Turned out the customer service from Treatment told me that the staff thought I said my boyfriend had a WORK emergency (which I didn't mention a single word about work during both our phone call and in person). I tried to call again and wanted to clarify the misunderstanding. The staff hung up and said will call me back but we never heard from her anymore. We paid £155 for nothing but horrible customer service. WILL NEVER EVER RETURN TO THIS PLACE.
Written May 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emily A
3 contributions
Great massage
Nov 2019 • Solo
This is a great, clean, calm little massage place, with therapists who know what they’re doing. I am a return visitor, and will go again.
Written November 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PeacePilgrim
London, UK3 contributions
Best massage place in central London
Oct 2019
I've been coming here for years, and can unequivocally state that this is the best massage I've experienced anywhere in the world. I've been a regular client of Ilona's over the years, but on occasion have had a chance to get massaged by several other therapists as well. They're all highly educated, super polite and totally professional.
Written October 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raj Persaud
5 contributions
Great massage
Oct 2019 • Solo
My wife and i have been coming here for several years now and there is a consistently very high standard combined with very reasonable prices plus they are also responsive and very flexible we have had treatments all over the world and these are the best
Written October 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

R4911IMpauld
7 contributions
Two Hour Relaxation Massage
Oct 2019
Visit Balance when on Business in London. Cannot recommend this place enough.
Had a two hour relaxation massage with Anca which was first class. I usually book with Ilona who is equally as good. Definitely worth a visit.
Written October 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

J M
London, UK27 contributions
Consistently excellent massages and service
Jul 2019 • Solo
Have been coming here for a few years now. Every massage has been great. The staff are very pleasant and professional. Have also gotten great couples massages here too.
Written July 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kulchershok
London29 contributions
Blessed to have this place so close to home
May 2019 • Solo
I've been here several times now. Roberta is by far my favourite therapist. She is so knowledgeable and uses just the right pressure. Every time she massages me, I feel I am cured of every ailment!
The place itself is a few minutes' walk from my home, so I can just drift back in a haze of bliss. I love the way they use warm oils/creams and then warm, almost hot towels at the end. Can't fault it. Go and see for yourselves!
Written May 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sarada12
6 contributions
Great massage - highly recommended
May 2019 • Solo
I had wanted to try this place for a while but today I was feeling a bit tense with neck and back issues and stressed and a friend suggested I book in for a massage. Online booking system is fantastic where I could book treatment with chosen therapist. And managed to get a treatment same day which was a huge relief! Straight into waiting area with refreshments and therapist soon came to collect me. I had a massage with Roman - one of the best, most relaxing massages I’ve ever had. Would certainly recommend him and this place for relaxation and anybody in need of Swedish or sports massage. Reasonable prices for London too.
Written May 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jalesa
1 contribution
Hot Stone Massage
Apr 2019 • Couples
My sister and I booked a couples massage here for my birthday and it was horrible! There was no one to greet us at the reception. The ladies never introduced themselves by name. They asked us the type of treatment several times after it was confirmed by booking..They kept dropping the hot stones, running water frequently with no apology (so unprofessional)..In addition, they burnt my sister’s back and were whispering during the treatment.They gave a very light massage after they asked us the pressure (which was medium and firm)..We just couldn’t relax..I didn’t walk out feeling brand new at all. NEVER AGAIN! Don’t waste your TIME, ENERGY and most importantly MONEY (unless you want to be disappointed)..
Written April 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eman A
2 contributions
Excellent massage and good booking system
Mar 2019 • Solo
I was having a lot of shoulder tension causing me a headache and I was able to book an appointment online for the same day, they did not request any payment or card number in advance and they were curious on arrival. Massage was excellent and was great for my headache. I received an email and text confirmation of my appointment and receipt.
They also have a flexible range of massages starting from 15 minutes. They use coconut oil and not mineral oil like many places. Only thing is I would have liked some essential oils but that’s a personal preference
Written March 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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