Flip Out Wandsworth

Flip Out Wandsworth, London: Hours, Address, Flip Out Wandsworth Reviews: 3.5/5

Flip Out Wandsworth
3.5
Game & Entertainment Centers
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 7:00 PM
About
London’s biggest trampoline park with something on offer for all ages. Come flip with us, have a crazy time in our Crazy Carts or join our Fitness, Free Running or Parent & Baby Yoga classes. We also have great birthday and party packages!
Suggested duration
1-2 hours
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Tours and Tickets


3.5
205 reviews
Excellent
63
Very good
49
Average
35
Poor
21
Terrible
37

PJMarsh81
London, UK2 contributions
Enjoy being ripped off and treated with contempt?! Then visit Flip Out Wandsworth!
May 2021 • Family
Terrible experience for a birthday treat for our children and their friends. Staff were rude and disinterested. Our hour-long jump session was ended 10 minutes early with no reason given, and because the incompetent and combative staff member spent 10 minutes checking us in, despite us having already signed the online waivers and come prepared with the right socks, we ended paying nearly £90 for a 35 minute jump session. Complete rip-off. Didn't expect the food to be amazing but it was shocking how poor it was. The floor was covered in rubbish and spilt food and drinks. Tables weren't wiped down. They just want to take your money and put minimum effort in. Our children were very upset over the whole experience. They don't care at all about how bad their centre is as long as they've already got your money. Will be contacting the local council to inform them how dirty the food area is.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chizzamerica
London, UK562 contributions
Great spot to entertain the little people. Mostly
Oct 2020 • Family
Have been to this Flip Out a few times over the past 3 years; always fun for the little ones - they love it! Set-up well for an enjoyable day out, especially if it’s raining out etc. Also accommodating well with new Covid cleaning measures etc; felt safe and hygienic. Only negative was a lack of patience by one of the team on the front desk; when dealing with a group of 5-year olds, please chill a little as they do take their time to get organised. It’s all part of the job...
Written October 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

KimRey
London, UK41 contributions
REALLY RUDE STAFF
Feb 2020 • Family
After paying a large amount of money to attend a 1 hour session at flip out, the least you can do Senior Management is have pleasant staff!!
Wanted to have my daughters birthday there this month, but after seeing an atrocious birthday and the RUDE staff, I will definitely not be wasting my money!
Such a shame flip out.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Nichola72
London22 contributions
Hellish in Half Term!
Feb 2020
Complete chaos in half term. It's noisy, tables are dirty and the trampolines just overcrowded. My 8 year old came out after 10mins. If your child is bullish and doesn't mind giving attitude to get their way then it's probably ok. However, if your child is politely just trying to wait their turn they'll get nowhere. At times I saw five children on a trampoline when it should only be one. I'm sure the numbers of what is allowed is too high...it's half term hell and a complete waste of money.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Nichola72, We tend to get more busier than usual during the Half Term period however still endeavor that each customer enjoys their experience with us. We are sorry to hear your child was unable to enjoy their visit recently. Safety is always the main priority for us here at Flip Out Wandsworth and would like to know more about the session you attended, could you please email wandsworth@flipout.co.uk. Kind regards, Amana Flip Out Wandsworth
Written February 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jonny D
East Pennard, UK3 contributions
5 year old Birthday nightmare
Jan 2020 • Family
Great place for bouncing, for adults and kids. I’ve been several times for hour visits and it is always fun.

It is however a terrible spot for a kids party though - they produced 4 pizzas for 18 kids. The food arrived 20 mins late so the kids were going mad. After the 20 mins ldelay they tried to kick us out just as the second pair of pizzas arrived. (Party is half hour slots
The staff are incredibly rude. They just shrugged or scowled.
I’ll go back but I strongly recommend never having a kids party there.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 856jonnyd, I am sorry to hear about your experience here at flip out, I will be passing this review on to our party coordinator so that she can look in to this more. If you wouldn't mind emailing us at wandsworth@flipout.co.uk with your details and when your party was then we can get back to you. Kind regards
Written February 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cristina S
1 contribution
Worst birthday party ever...
Feb 2020 • Family
It was the most disappointing experience I have had since my daughter was born. Her 7th birthday party was a total fiasco. They provided us with the wrong information about the waiver and we wasted 15 mins collecting all the children's dates of birth which, added to the safety video, meant that we started half an hour later. The party bags were a disgrace: a balloon, 4-coloured pencils and a tiny colouring book... all poundland quality... and definitely not suited for a 7 yo party. Our hostess was lovely but under a lot of pressure running parties back to back. I do not recommend the place for a party... I guess it is ok if you take the kids just for the day.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Ambassaor325525 We're sorry that you didn't have the best experience with us, can you send us an email so we can look into this matter further. Our email is: wandsworth@flipout.co.uk
Written February 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Г-ца Л
London, UK7 contributions
WORST BIRTHDAY PARTY EVER !!
Feb 2020 • Family
I would give 0 stars if I can .
THE WORST BIRTHDAY PARTY EVER.
Stuff are unbelievably RUDE.
When we arrive no body give clear explanation of the birthday plan .
The children went to jump (2hours ) they wanted drinks, and we had to pay £60 on top of £500 - and endless slushies was promised at booking ...
Went to ask the lady, and she screamed at me telling me this is not how it works ....
No hygiene what so ever smelling of weed and sweat !!! - I dont know who can possibly hire those kind of people.
Finally got to the room,which we were ripped of for !!!!
Not clean sticky tables, chairs and etc!!!
They say knives, forks, and plates will be included, so we have to bring only cake !!
When we gave them the cake I kindly asked the lady not to close the box because it was unicorn on top,and it would be smashed .
Never heard what I said and proper amased the box close my daughters birthday cake was ruined !!!!
😡😡😡😡😡
Nothing of this hapend.
Disgusting pizza, old chips,old popcorn aw and the slushies NEVER HAPPEND, instead our children had juice out of dirty, and sticky bottle.
They had to eat cake out of blue toilet roll with NO SPONES WHAT SO EVER.
Do your self a favour, and NEVER EVER do birthday party in there !!
Would never ever return .
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi G2083HS_ We're sorry that you didn't have the best experience with us, can you send us an email so we can look into this matter further. Our email is: wandsworth@flipout.co.uk
Written February 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

781tam
Orlando9 contributions
£100 fine for parking in the car park?!! Steer clear!!!
Dec 2019
My daughter attended a birthday party at Flipout just before Christmas .... We arrived a few minutes late so parked, rushed in, and paid for the socks at Reception whilst also asking where I could find the party etc. At no point during my interaction did anyone ask if we had used the car park or suggest I should register my car with them to avoid a colossal £100 fine!!!
So invitations to Flipout parties will be politely refused from now on ... it has probably ended up costing me more to park there for an hour than it did for the host to hold their party. Flipout- that’s no way to treat your guests. And you really should be doing everything you can to ensure your clients are aware of the situation.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi 781tam, We do have signage throughout the whole building and in the safety briefing video about entering your car registration number in at the reception terminal. As you missed these signs and weren't aware you had to do this, we are more than happy to get this cancelled for you, please send an email to parking.wandsworth@flipout.co.uk so we can get this sorted for you. Thanks, Soumia
Written January 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marijke R
1 contribution
Overcrowded, Noisy, Poorly Supervised
Jan 2020 • Family
Took my daughter and her friend for a bounce session. Half-way through the hour the girls came out saying they’d had enough.
Too crowded—someone had run across my daughters trampoline as she attempted a flip. She was startled and landed on her head. No desire to go back again.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi 760marijker, We're sorry your daughter and her friend didn't have the best experience with us, can you send us an email so we can look into this matter further. Our email is: wandsworth@flipout.co.uk
Written January 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Annie Fontaine
2 contributions
Poor customer service
Dec 2019 • Family
We have been here a handful of times and 9 out of 10 members of staff are pretty moody . Barking orders about rules and zero customer service or enthusiasm . They mostly look like they can’t be bothered . It’s a shame as it puts me off coming
Written December 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Fantastio, Thank you for taking the time to write your feedback, we will take this on board and provide our staff with extra training on their communication skills.
Written January 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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