London Floatation Centre
London Floatation Centre
4
This location was reported permanently closed
About
London Floatation Centre is a unique Floatation Spa Centre that brings together a full range of therapeutic treatments including Floatation, different types of Massages and Colonic Hydrotherapy under one roof! We look forward to welcoming you at the Centre and sharing new depths of relaxation with you. Kind regards, LFC Team
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
34 reviews
Excellent
19
Very good
7
Average
1
Poor
2
Terrible
5
MariaBhandari
188 contributions
Jul 2023
Came here with a friend for 1-hour floatation therapy. Awesome experience! I literally felt amazing during and after the therapy. Just like lying in the Dead Sea. Or I guess one could compare it to being inside a mother's womb (not that I remember how it felt being inside my mother's one! :P).
The receptionist was kind and explained us how everything works, safety, etc.
We both enjoyed the experience and most certainly I will be back.
The receptionist was kind and explained us how everything works, safety, etc.
We both enjoyed the experience and most certainly I will be back.
Written July 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salty
Kent, UK186 contributions
Oct 2021
We wouldn't have thought to buy this kind of experience for ourselves but was gifted a voucher for a 1hr floatation.
We really loved it. It took a few minutes to 'settle' but once we did, it was really enjoyable.
More enjoyable was the welcome and the service. Really clear explanation of exactly what to expect, reassuring my wife who was a little nervous of being closed in. Nothing at all to worry about.
It was something quite different in a quite quirky location and made for a really enjoyable morning. Thank you for your approach and for looking after us. If we were closer, we'd be regulars.
We really loved it. It took a few minutes to 'settle' but once we did, it was really enjoyable.
More enjoyable was the welcome and the service. Really clear explanation of exactly what to expect, reassuring my wife who was a little nervous of being closed in. Nothing at all to worry about.
It was something quite different in a quite quirky location and made for a really enjoyable morning. Thank you for your approach and for looking after us. If we were closer, we'd be regulars.
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen B
1 contribution
Jun 2022 • Solo
My first time using an isolation pod. A very impactful experience. Clear instructions from the manager. The pods are modern looking and the water was perfectly clean. It does sting a bit if you get it in your eyes but they give you a water spray that sorts it out. I had the lights off throughout and it was completely dark. No ambient noise, so it couldn't be better from that point of view.
The location is convenient but sort of a business park. Not somewhere you'd wander around for it's own sake. The facilities apart from the pod are fine but not luxurious.
The location is convenient but sort of a business park. Not somewhere you'd wander around for it's own sake. The facilities apart from the pod are fine but not luxurious.
Written June 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
13fingerfx
4 contributions
Jan 2022 • Solo
Floatation as an activity is amazing. The facilities here are perfectly sufficient for that but the site is a disaster. No advice or warning about the appalling ongoing landlord/parking debacle and I’ve been left with a £165 pound fine. When I contacted them to request they get it revoked they said they had contacted their landlord but there was nothing they could do. Paltry apologies and nothing else. I contacted the landlords myself (Komodo Group, in the adjoining unit) and they were equally useless. Avoid at all costs and go to a Floatworks instead.
Written May 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yulia S
1 contribution
Oct 2023 • Solo
This an absolutely tranquil experience. Loved it from the beginning till the end! Very clean, cozy and modern float studio. Competent and friendly staff who thoroughly explained me about my float experience, benefits etc. Can't recomend them enough, just the best, will be back after my marathon for recovery!
Written October 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MigleRailaite
London, UK13 contributions
Feb 2017 • Couples
Had a very bad experience in this centre. First of all, hygiene standards are extremely poor and I am not even sure how this place is allowed to operate. Floatation pods are located in the rooms that are poorly lit, damp and smelly. Showers are wet and are not cleaned after every customer (plenty of hair and dirt, I am sure plenty of germs too). Floor is wet (easy to catch fungus). Apparently, there are flip flops for the customers, which I was neither shown, nor told about before the session.
The floating pods are as per pictures, however, I found a few black hair in the water after which I decided to cut my session short. Bear in mind, if you decide to do so you will find yourself in a dark room, as no light is available (it is regulated from the reception and is turned on only before and after the session).
There were two constructions workers in the reception, which later moved to one of the treatment rooms and made quite a noise while painting the walls in there. The floating experience meant to be relaxing and spa-like, however, as many spas as I visited around the world, I have never witnessed such low hygiene standards. I personally was disgusted and would advise management to start not from painting the walls but from raising hygiene standards of the place.
The floating pods are as per pictures, however, I found a few black hair in the water after which I decided to cut my session short. Bear in mind, if you decide to do so you will find yourself in a dark room, as no light is available (it is regulated from the reception and is turned on only before and after the session).
There were two constructions workers in the reception, which later moved to one of the treatment rooms and made quite a noise while painting the walls in there. The floating experience meant to be relaxing and spa-like, however, as many spas as I visited around the world, I have never witnessed such low hygiene standards. I personally was disgusted and would advise management to start not from painting the walls but from raising hygiene standards of the place.
Written February 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon,
We are very sorry to hear that you did not have a pleasant experience when you visited our centre. We would like to offer a full refund in case of this.
We work very hard here to maintain a high level of sanitation and cleanliness,
We have low lighting to keep a relaxing feel and avoid harsh bright lighting, we do clean the rooms before and after each use, the showers will be wet as they are cleaned between uses.
Written March 7, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shayneppp
London, UK6 contributions
Aug 2021
If I could give this place 0 stars I would.
I booked a package for a 1 hour floatation tank with a 1 hour Massage. Initially their website glitched and double charged me. I called up for a refund for one of the charges, which they processed ( a week later i'm still waiting). Then the male representative told me that the massage may not be possible as the masseuse is travelling and may have to isolate on return. He said that if he didn't call tomorrow to cancel then it would be fine to go ahead with the massage part too - I heard nothing back. Today I get a call ONE HOUR before my booking to tell me I cannot have the massage because the masseuse has to be away from work last minute... hmmm...The lady on the phone kept talking over me and trying to elude that it was my fault as the masseuse was never confirmed...but it was and i BOOKED it. You shouldn't allow for this to be a bookable package if you cannot provide it. She then suggested I do the 1 hour tank today and then the massage next week?!?!?! NO, So I asked for a refund and she said she would have to contact the manager, so I asked if the manager could call me, to which I was told she is off for another week or two as well!!! and that she would have to whatsapp her manager for my refund request.... I still haven't heard back and my booking was one hour ago now.....This has to be the most infuriating experience i've had in a long while. I am now owed ÂŁ210 from this place and i've been told I need to wait for the manager to reply to a whatsapp in order for my refund to be processed....DO NOT BOOK HERE!!!
I booked a package for a 1 hour floatation tank with a 1 hour Massage. Initially their website glitched and double charged me. I called up for a refund for one of the charges, which they processed ( a week later i'm still waiting). Then the male representative told me that the massage may not be possible as the masseuse is travelling and may have to isolate on return. He said that if he didn't call tomorrow to cancel then it would be fine to go ahead with the massage part too - I heard nothing back. Today I get a call ONE HOUR before my booking to tell me I cannot have the massage because the masseuse has to be away from work last minute... hmmm...The lady on the phone kept talking over me and trying to elude that it was my fault as the masseuse was never confirmed...but it was and i BOOKED it. You shouldn't allow for this to be a bookable package if you cannot provide it. She then suggested I do the 1 hour tank today and then the massage next week?!?!?! NO, So I asked for a refund and she said she would have to contact the manager, so I asked if the manager could call me, to which I was told she is off for another week or two as well!!! and that she would have to whatsapp her manager for my refund request.... I still haven't heard back and my booking was one hour ago now.....This has to be the most infuriating experience i've had in a long while. I am now owed ÂŁ210 from this place and i've been told I need to wait for the manager to reply to a whatsapp in order for my refund to be processed....DO NOT BOOK HERE!!!
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul B
London, UK324 contributions
Oct 2019
Had serious muscle damage after an operation and nothing else had worked.
The assistant on reception took the time to show me how everything worked and made sure that I was okay with everything before leaving me to it. It is a totally different experience being weightless and take a few minutes to get used to. It is a very quiet and peaceful experience and you really do feel better when you come out at the end. You can have the light on or not, the music plays for about 10 minutes to let you know it is working and then stops. It comes back on at the end to let you know the session is over. The facility is very clean, a decent shower, clean white towels (only ÂŁ1) and very helpful staff :-) going back again very soon.
The assistant on reception took the time to show me how everything worked and made sure that I was okay with everything before leaving me to it. It is a totally different experience being weightless and take a few minutes to get used to. It is a very quiet and peaceful experience and you really do feel better when you come out at the end. You can have the light on or not, the music plays for about 10 minutes to let you know it is working and then stops. It comes back on at the end to let you know the session is over. The facility is very clean, a decent shower, clean white towels (only ÂŁ1) and very helpful staff :-) going back again very soon.
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr Stuart Pyne
London, UK80 contributions
May 2019 • Solo
I decide to come and do a new experience so why not try the flotation experience. When I arrived I was greet with the reception. She let me go in half a hour early. I got in and I was spin around really quick but I told her what happen she let me have another hour. She was very friendly and helpful. I would definitely like to do this again and would remmend it to try if u feel stress.
Written May 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skipplez
London, UK3 contributions
Sep 2018 • Couples
Not worth the money. I was expecting a 5 star treatment considering the price, however the experience was far below expectations.
1) the music didn’t start until 30mins into the float so I spent the first half very confused, unable to relax and not sure if it had even started yet.
2) bring goggles - I wasn’t prepared for how much salt gets in your eyes all the time, I spent at least 10mins trying to clean my eyes and had to get out twice.
3) by the time the jets started at the end I was already out, there was no immmersion, no feeling of being switched off and escaping from the world, it was more anxiety about if it was working properly and how much time I actually had left and what would happen next.
4) there was no relaxing music in the waiting area, also mould on the walls in my floatation room.
5) they charged me extra for towels (£40 isn’t enough?) the towel I paid extra for was thin and rough.
Finally, while trying to book it felt like they deliberately made it difficult to get a appointment that wasn’t on a weekend, thus forcing me to pay an uplift and give the extra money. Everything I suggested was “full” then as soon as I said Saturday it was immediately available..for an extra £18.
My partner felt the same way about all of this, I was really looking forward to this but it turned out to be a massive disappointment.
1) the music didn’t start until 30mins into the float so I spent the first half very confused, unable to relax and not sure if it had even started yet.
2) bring goggles - I wasn’t prepared for how much salt gets in your eyes all the time, I spent at least 10mins trying to clean my eyes and had to get out twice.
3) by the time the jets started at the end I was already out, there was no immmersion, no feeling of being switched off and escaping from the world, it was more anxiety about if it was working properly and how much time I actually had left and what would happen next.
4) there was no relaxing music in the waiting area, also mould on the walls in my floatation room.
5) they charged me extra for towels (£40 isn’t enough?) the towel I paid extra for was thin and rough.
Finally, while trying to book it felt like they deliberately made it difficult to get a appointment that wasn’t on a weekend, thus forcing me to pay an uplift and give the extra money. Everything I suggested was “full” then as soon as I said Saturday it was immediately available..for an extra £18.
My partner felt the same way about all of this, I was really looking forward to this but it turned out to be a massive disappointment.
Written September 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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