Locked In A Room

Locked In A Room, London: Hours, Address, Locked In A Room Reviews: 5/5

Locked In A Room
5
Escape Games • Scavenger Hunts • Game & Entertainment Centers
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12:00 PM - 8:00 PM
Monday
12:00 PM - 8:00 PM
Tuesday
12:00 PM - 8:00 PM
Wednesday
12:00 PM - 8:00 PM
Thursday
12:00 PM - 8:00 PM
Friday
12:00 PM - 8:00 PM
Saturday
12:00 PM - 8:00 PM
Sunday
12:00 PM - 8:00 PM
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About
Locked In A Room is home to the UK's largest escape venues. Participants are locked in a room with a series of tests, puzzles and clues that combined allow the unlocking of the rooms mystery and hopefully a successful escape, challenging them every step of the way. Locked In A Room ExCel boasts 13 rooms over two formats and with a total capacity of 78 makes Locked In A Room Excel the largest of its kind in Europe.
Suggested duration
1-2 hours
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Top ways to experience Locked In A Room and nearby attractions

The area
Address
How to get there
  • Royal Victoria • 9 min walk
  • Pontoon Dock • 9 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
225 reviews
Excellent
196
Very good
25
Average
3
Poor
0
Terrible
1

Considered16
17 contributions
Jan 2020 • Friends
Booked 6 rooms at Locked in a Room, ExCel, for a group of 30 friends (adults). Three Timelock rooms and three Parallax rooms. We all had a great time and not all teams escaped so don’t expect the task to be easy! The venue is well organised and the pre-games instructions were clear and conveyed with a sense of humour.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Considered16 Thank you so much for leaving us a review. We always love hearing back from our past escape artists! Our Hosts and Games Masters will also be happy to hear that they helped make your experience great. One of the things we pride our selves on at Locked In A Room is catering to large groups and fostering that competitive atmosphere! We hope you and your teams come back to take on one of our other themed rooms! All the best The Locked In A room Team
Written February 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

John H
Morden, UK15 contributions
May 2018 • Couples
Great fun filled experience trying to solve the puzzles and escape within The allotted hour, thorough briefing by Andy before we were met by a mad scientist who showed us to our room and explained the scenario, just enough red herrings to throw you off some trails but still solveable with good teamwork (and in our case just a few clues when we were stuck) managed to escape with minutes to spare. The rooms decor and various props were highly authentic. Would recommend to anyone looking for a fun experience and the chance to show off their puzzle solving skills, 10 out of 10
Written May 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi John H Thank you so much for your review, we love hearing back from our former escape artists! We get lots of groups that have played many escape rooms before coming through our doors, and therefore expect a certain level of quality. So thank you for giving this detailed and gleaming account of our rooms. We do pride our selves on our themeing and the story that informs our rooms, as we heavily believe that a good escape room isn't just about the hour spent solving puzzles, but the experience as a whole! We hope you come play again soon in one of our other games. All the best !
Written June 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

SevLev
Hertford17 contributions
May 2018 • Business
Really good fun, had an amazing time. Highly recommended. Led to great team work and bonding. Puzzles were good with varying difficulties. Staff was very friendly.
It did energise the team, which was a bonus.
Written May 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi SevLev Thank you so much for your review. Our staff will be very glad to hear that they helped give you and your team a great and beneficial team building event. We know just how well locking a group of people in a room and quizzing them for an hour can bond a work group together! We hope to see you again soon. All the best!
Written June 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ambassador98155
Herongate, UK11 contributions
Nov 2018 • Business
We came to locked in a room for a team night out, we were running a little bit late and they were very understanding and helpful when I called to let them know. When we got there we were made to feel very welcome and offered refreshments and a few minutes before we went through rules and jumped into the room. The room itself was great fun, and everyone really enjoyed themselves. I would highly recommend not just the experience but the service we received was the staff was great too - extremely friendly and helpful!
Written November 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Ambassador98155 Thank you so much for leaving us a review, we really appreciate it! Our Hosts and Games Masters are always on hand to help where they can if teams are having trouble on their travels to our venue, and we are really glad that you were able to get locked up and playing. We hope you come back and getting locked up again soon! All the best!
Written December 21, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

edsal70
London, UK4 contributions
Dec 2016 • Family
I booked for a group to go for a birthday treat for my son. I booked an original group and then added a couple more people two days later. It seemed to be very difficult for them to add numbers to the group and then it took repeated emails and calls to get confirmation of writing for the booking. A week before the event one person had to drop out and so I tried to reduce the booking numbers and get a refund for that person. For 3 days no-one answered the phone and so I emailed twice, and someone eventually called back a day after that. The chap refused to refund me as I was not within the 5 day cancellation period, despite him confirming no-one could answer the phone that week! Then on the day the group turned up and the person doing registrations argued that only the original numbers had been paid for and not the extra two I added and tried to make my husband pay again! It was only after we showed the email proof (that luckily I had persisted in getting) that they let him in! I am very unimpressed and would not visit this attraction again.
Written December 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Edsal1000, Although there were numerous changes made with your booking – for which we are very used to doing as an organisation – a slight blip (our fault) occurred when your team arrived (in respect of the final amount paid for). This was swiftly resolved by our on-duty manager in less than a minute. Although you were not present at the venue by all accounts, your son, his friends and your husband had a thoroughly enjoyable experience to which you go in some way of acknowledging in your header. Locked In A Room has a designated sales office that is open from Monday 9am to Friday 5pm. Any incoming calls and emails out of these hours are automatically answered by the venue management, as they often do not leave until 9:30pm which therefore extends our ability for our customers to communicate with us. With that in mind we do not understand your comment that 'for 3 days nobody answered the phone' and that our sales advisor purportedly 'confirming that no-one could answer the phone that week'! Locked In A Room deals with the largest organisations in the UK on a regular basis along with many government departments – we simply wouldn't exist if we didn't answer the phone. We are sorry that we upset you in some way, but are relieved that we delivered an enjoyable birthday experience for your son and his friends.
Written December 21, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Robltc
Newton Abbot, UK13 contributions
Sep 2016 • Business
I've done quite a few 'escape room' experiences in Europe including locked in a room Bristol and have to say this is by FAR the best one! It's HUGE and especially perfect for large groups who want to race against each other. We were a team of 8 and were allocated 2 identical rooms. We failed to escape by 30 seconds, the others managed it grrrrrrrr.

Often I have turned up to escape venues with high expectations only to find myself in a dodgy part of town and the escape experience is supported by what looks like the unwanted contents of the owners garage being used as props! Definitely not so in this case, Locked in a room London delivers in every aspect. They must have spent a fortune theming this place as the attention to detail both inside and outside the rooms is superb.

Obviously I can't go into much detail about the rooms but the theming starts as soon as you exit the reception area - the contrast hits you like a sledge hammer! The actual room experience, we did Invisibility Gene this time, flows beautifully and the exit room where you have your photos taken is the best.

Perfect for team building, in fact anyone who likes a challenge but especially for those of us that discovered escape rooms years ago. This is the 'absolute must go to venue'. They really have taken the experience to a completely new level. Well done.

I've already booked in my teenage kids, my wife and my mum to do TimeLock. They'll love it.
Written September 16, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Robltc, Thank you for taking the time to leave us a review, we really appreciate it. So many compliments, where do I begin?! First of all, I'm glad you appreciate all the decor and props - a lot of work goes into sourcing it all so I'm glad it doesn't go unnoticed! We try to make the rooms as immersive and atmospheric as we possibly can, we want to make people believe the scenarios we put them in to. I love how you mentioned the theme hits you like a sledge hammer - very amusing! I'm delighted that you thoroughly enjoyed your experience with us at Locked In A Room and hopefully we'll see you again soon in the near future.
Written November 29, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Vendredimanche
Chipping Campden, UK417 contributions
Dec 2019 • Family
We went with a large number of 12 year old kids as a birthday celebration and were split into 3 rooms. We all did the same Timelock game so could compare notes at the end. It was tremendous fun. It was just the right side of challenging, but thanks to the various clues we received throughout, we all managed to get out before the hour was up. One of our teams got out with 19 minutes to spare (show offs!). The kids all loved it, as did the supervising adults (you need at least one in each room). The staff is very welcoming and clear in their explanations. We had a fab time, thank you!
Written December 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi VdM117 Thank you so much for your review. We always love hearing back from past groups. We are so glad to hear that everyone in your group enjoyed our event. We always strive to build our games so that a wide variety of players can get stuck in and enjoy the experience. Our host team will also be happy to know that they helped prepare you teams for their challenge. We hope to see your group back again to take on one of our other themed rooms. All the best The Locked In A Room Team
Written January 8, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kate B
London, UK27 contributions
Feb 2019 • Business
We went to this venue for a team social, and it completely exceeded all of our expectations! The staff were friendly and flexible when we were delayed on our journey, and the game itself was so much fun. We did timelock and it was ideal for those who have not done an escape room before - not too hard, but not that easy either! The best thing was being able to do the room at the same time as everyone else in identical rooms, adding a real element of internal competition. Everyone loved the evening and we will definitely look at coming back to try the harder game! Thanks!
Written February 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi L3970FOkateb Thank you so much for your review, we really appreciate it! We are so glad to hear that you and your team had a great time at our event! Our staff will also be happy that they were able to help make your game great also. The competitive nature of our venue is something that we are very proud of, but it only works when groups like yours get into the spirit of the event, so thank you! We hope you come back to take on our other themed rooms soon. All the best!
Written March 5, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

canonburyN1
London27 contributions
Dec 2018 • Business
I’d never done an escape room activity before coming to Locked In A Room at the ExCel for a Christmas team building activity but now I’m hooked! I was a little bit apprehensive it’d turn out to be be corny or contrived but nothing could be further from the reality. The whole experience was fantastic, really well organised and hugely enjoyable – especially as we managed to solve all the puzzles, with some hilarious mistakes along the way and get out with nearly ten minutes to spare!

I’ll definitely be back and next time, I think it’d be great to split the group into two teams for an extra element of competition.
Written December 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi canonburyN1 We always appreciate hearing back from past escape artists, so thank you for your review! We think you should absolutely split your team up and take on at least two identical versions of our themed rooms, escape rooms are always a little more crazy when you know your also racing another team as well as the clock! We are really glad you and your team enjoyed your event, and we hope you come back to get locked up again soon! All the best.
Written December 21, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BabzJ
London, UK17 contributions
Dec 2018 • Family
I've done this twice, once the "easier" option as part of a corporate teambuilding event, and then I came back with the family to celebrate my nephew's birthday and did the more difficult option. Both times were fantastic! The staff are wonderful, really helpful and the puzzles are superb. We all had a brilliant time and everyone enjoyed it, both times. The pre-event experience was great too, the guys I spoke to on the phone were always extremely helpful and made it very easy to book and kept in touch throughout to make sure we were all sorted and clear about where we needed to turn up and so forth. I really recommend this - it's a great thing to do, everyone came out buzzing!
Written December 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi BabzJ Thank you so much for your review, we love hearing back from our Escape Artists! We are really glad you enjoyed your initial room enough to come back and take on Parallax. By the time you played, the rooms had just finished being installed in this venue so its hugely gratifying to us that you had a great time, as we are very proud of that game. We hope you keep up with us on our social media to look out for future projects, and then come back to get locked up all over again! All the best!
Written December 21, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Locked In A Room

Locked In A Room is open:
  • Sun - Sat 12:00 PM - 8:00 PM