Megabus UK & Europe

Megabus UK & Europe, London: Address, Phone Number, Megabus UK & Europe Reviews: 3.5/5

Megabus UK & Europe
3.5
Bus Services • Taxis & Shuttles
About
Suggested duration
More than 3 hours
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The area
Address
Neighborhood: Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Popular mentions

3.5
475 reviews
Excellent
195
Very good
61
Average
41
Poor
30
Terrible
148

Kevin Raftery
Stoke-on-Trent, UK38 contributions
Like travelling in the Flintstones era
Nov 2021
I was shocked at the disgraceful way Megabus operates. They are a stain on the country. The CEO is Martin Griffiths so he should be aware of how his company behaves. I was one hour late just going from Newcastle-under-Lyme to Manchester yesterday. In addition, when I asked the driver how long it would be before we we arrived at Shudehill (I was desperate to go to the toilet - to use that little toilet on board one would have to be a contortionist) he said "How the hell should I know."

Stagecoach and their offshoots are disreputable companies judging by all the poor reviews. How are they getting away with it?

This 'business' is an embarrassment to the country.

It was like travelling in the Flintstones era.

I am going to contact professional bodies unless they improve this two bit company.

Date of experience: November 2021
Written November 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris D
1 contribution
Megabus Left me Stranded with Children
Oct 2021 • Family
Left stranded in London with 2 children. No onward trains. Picked up 1hour & 30 minutes late and then arrived/dropped off 1 hour & 50 minutes late. Contacted mega bus for support to be told that there is nothing that they can do. Extremely poor service. Always late, no communication and most staff are unapproachable and even sometimes rude. This happens regularly. Im going stick to national express as I don't get these issues! P.s. The next day serviced was delayed again for same time SMH!
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrejs G
2 contributions
Not reliable worst day and week for me thanks to scotrail and now megabus
Oct 2021 • Solo
Terrible not reliable at all not on time same as scotrail second day in a roll i can't be on time for my second bus and next is 1h30 min later so thank you for amazing experience and week now i be home 10pm not 8pm i have already long working day.
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angelic
4 contributions
Terrible Service & Lost Property!!
Oct 2021 • Solo
I have taken upon myself by taking the megabus service from London to Birmingham but the inbound service was beyond a nightmare! First of all, I find the drivers very rude and disrespectful with so much showing a neglect, by making fun of the passengers who were waiting for the London megabus service for almost 2 hours in Birmingham! If there is an issue on the motorway which apparently was said so, it could have been addressed better than just being cruel about it to the passengers! Not sure whether these drivers know how to show some concern and some decency but I guess some things cannot be taught! Then the worst thing happened to me when I arrived at Victoria, where apparently a passenger took my BAG instead of theirs and that said it all for this service, leaving me in a distressed situation!! On top of that, the megabus customer service were terrible in responding to my queries by contacting them regarding this issue and that just did it for me! I left work early just to go to Victoria where I was advised that the passenger returned it to lost & property where I went and collected it and the lovely people at the coach station guided me throughout the situation as well as a big thank you also to Chem, he literally calmed my nerves!! But to the rest of the team, I guess it’s true what they say..cheap fares equals cheap and disgusting service, never again, maybe learn a thing or two from the national express teams instead!
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anonymous
1 contribution
Worst bus service. NOT RECOMMENDED AT ALL. Do not get deceived for the price!
Sep 2021 • Family
So apparently, I travelled first from London to Glasgow four days ago and currently then today from Edinburgh to London. Both the journeys were horrible. In the first, there was a drink guy who created so much scene, the driver never heard anything nor act until things escalated, later the drunk guy was pulled outside and he tried to puncture the tyres. The seats are so uncomfortable that it either doesn't incline or your feet gets numb due to very very uncomfortable leg space. Do not recommend at all! Price seems to decieve it, but nothing is more important than a little comfort during lung journey. Definitely not going to book this company ever!
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Psycholo T
1 contribution
Never ever again
Sep 2021 • Solo
Extremely rude staff! Very unprofessional, unreliable and offensive! Did not know how tickets work!!!
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul E
1 contribution
No hassle
Sep 2021 • Couples
Cheap and friendly drivers, I was worried after booking with the bad reviews . Honestly cannot fault the company, went western and it went well... yes had to wait for another driver on return bus but who cares about 20 minutes when you pay pennies 🤔🤣
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Silviu B
1 contribution
Bad experience!
Aug 2021 • Couples
This company is terrible, always when I travel with them, they always came late, never in time. Unprofessional and the staff are not reliable! 👎
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

G2theE
1 contribution
Joke Ting, got a man vex!
Aug 2021 • Solo
Absolute joke of a service, with some absolute of staff members. I used the same service to travel from Glasgow to London, on this occasion passengers were allowed off the coach when they're going to change drivers for them to be able to stretch their legs and get refreshments. Now on my way back the driver via megabus the coach cames to a halt without any notification that drivers will be changing, whether we're allowed to get fresh air. After 5-10 mins of waiting, Passengers started getting off via their own initiative, so I asked the driver if we're allowed to take leave the coach and was addressed in a disrespectful fashion, He dismissively said no, so I'm wondering why he's letting ppl off. They try and tell me Megabus doesn't take break ffs. And if I don't like the service I can get off.. In the middle of I had no idea. The staff don't even know how the company they work for works smh. I wouldn't recommend using megabus, their staff can be highly inconsiderate, disrespectful. And their coaches are also dreadful they don't seem to be using the company coaches they're using a substitute coach that has much less space is much less comfortable, has a rubbish toilet. Just an allround awful experience will 100% be trying National Express next time.
Written August 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel T
2 contributions
DEATH
Jul 2021 • Friends
DON’T PUT YOURSELF THROUGH, cannot sleep, toilet Is tiny and the overall experience was like shiting out glass. Just get the train
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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