Blackberry Cars

Blackberry Cars, London: Hours, Address, Blackberry Cars Reviews: 4.5/5

Blackberry Cars
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Blackberry Cars specialise in providing low-cost, reliable transfers to and from London's major airports, UK cruise ports and beyond. With fixed prices, and meet and greet as standard on all airport pickups, we aim to make your journey a pleasure. You will also make significant savings on the cost of a black taxi.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,275 reviews
Excellent
1,016
Very good
97
Average
28
Poor
39
Terrible
95

Experience824502
22 contributions
Jun 2021 • Family
Despite torrential rain the taxi arrived on time and the taxi driver was kind, considerate and friendly. When I wanted to check ( a few minutes before) which vehicle to look out for a text was immediately sent with details. From the quick, easy and responsive booking process to being dropped off at the airport I cannot fault this company and will not hesitate to recommend .
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HelloTessa
Singapore, Singapore6 contributions
Jan 2022
I was looking for a reliable Taxi service to book an early morning taxi from Greenwich to Heathrow as I wanted to ensure we arrived with plenty of time for our flight!

I compared quite a few companies online but Blackberry Cars were super efficient in getting back to me, and offered a Saloon car for early pick-up at £67 (some others had extra hidden fees for early morning, tolls etc.), which was perfect for me and my partner and our 2 large suitcases. Pre-payment was recommended, but I asked if I could pay after the trip and was informed I could pay the driver in cash. He arrived bang on time, the car was clean, roomy and the drive was smooth and seamless.

I'd definitely book again and recommend the service! Thank you.
Written January 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Storyteller738776
1 contribution
Aug 2021
I have used Blackberry Cars many times on my trips to London, and I have found them incredibly flexible, easy to work with, reliable, and reasonably priced. A number of times I have had to make last minute changes in my reservation, and they have always quickly replied and accommodated my needs. Whenever I need transport to or from Heathrow, I will definitely continue to call on Blackberry Cars!
Written September 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wiliamdxb
Dubai, United Arab Emirates11 contributions
Oct 2021 • Couples
Wanted a long distance ride on a Friday afternoon from London to Bristol but apparently all rides fully booked 2 days before. Not sure I believe they were fully booked rather no driver wanted to deal with Friday afternoon traffic. Have had good experiences previously so be careful not to rely on getting a car when you need it, had to take the train
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi William, We're sorry we couldn't provide a car for you on this occasion. Unfortunately the ongoing Covid situation has resulted in a severe shortage of drivers. This means that sometimes we have to decline bookings as we don't want to let our customers down. Thank you for your understanding.
Written October 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bryan McEwan
Lanzarote, Spain11 contributions
May 2022
I wish to comment and record an official complaint about the appalling performance of your company , who accepted our booking for a transfer from Stansted airport to Heathrow - and insisted in full advance payment - and then failed to turn up.

Perhaps if your company concentrated more on actually finding out if
(1) your drivers were actually working for you when they claim they are &
(2) where they actually are, before blatantly lying to your clients, saying that your driver was standing at the information point and that we must be in the wrong place !

Our flight, which you had the details for, actually landed 20 minutes earlier than scheduled and we were out through security by 16:15 for our 16:30 pickup. To give your driver the benefit of the doubt, we didn’t start trying to call your office until 16:45 and then spent about an hour trying in vain to telephone your office

Can I suggest that in the future your office staff spend considerably more time ensuring that your drivers haven’t adopted the “Work from Home” method of British working, rather than wasting valuable time sending out a whole load of farcical paperwork advising us of your outdated covid-19 rules including how to enter your fictitious taxis.

Suffice to say we will be recommending to all our friends and colleagues not to waste their time considering using yours company whenever they next visit the uk.
Written May 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Bryan. We really are extremely sorry for the unacceptable level of service you received from us, this is certainly not the experience we strive to provide for our passengers. I have looked into your booking for you and am now able to confirm that on this occasion there was a most unfortunate driver error, with your driver waiting for you at the wrong location. You will by now have received a full refund together with our letter of apology, and we do hope this goes some way to reassuring you that your recent experience is not a reflection of our usual high standards of service. With best wishes, Blackberry Cars.
Written May 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Richard D
47 contributions
Mar 2021
It was a hospital trip for me, travelling from Cheltenham to London for investigation and returning 2 days letter. I chose Blackberry as they were specialists for this kind of journey, and mostly excellent reviews. The price charged was very economical, significantly cheaper than if we had used a local company. The whole experience was very professional, with impeccable time keeping and a very smooth ride in a luxury vehicle. A slight hitch was that I was dropped off at a rear entrance of the hospital, and told to wait at the same location for the return journey. However it was a different driver and I had a text to say that he had arrived, presumably at the main entrance, but the problem was soon sorted and did not detract from an overall excellent experience.
Written March 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SandraCYoung
San Francisco, CA3 contributions
Dec 2021
We've been using Blackberry Cars for quite some time. Primarily to and from Heathrow to far distant locations, including Wales.

Not once have they disappointed us. Not once.

The customer service is top notch, the drivers are very professional and our interactions with this service has led us to recommend it to many friends and colleagues.

Highly recommend.
Written December 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

R N
San Simeon, CA3 contributions
Mar 2020 • Family
We had a wonderful experience with Blackberry Cars. We had to change our itinerary at one point and the company refunded 9 pounds as the revised journey was shorter than the original. It takes integrity to do such a thing for foreigners who don’t know how much things will cost anyway. After coronavirus hit and our flight was cancelled, the company was willing to refund our entire balance, which we had already prepaid. It would have been easy for the company to refuse since we had already paid, and I greatly appreciated their integrity yet again. The company answered emails with lightning speed and the staff was always very kind and courteous. When we finally get a chance to travel, we are definitely going to use them!
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

arsen21
Baltimore, MD205 contributions
Jan 2020
I made my reservation on line a few hours prior to my departure. It was easy and I did it while having an online chat with the Blackberry cars ‎representative. At the end of our chat I made online credit card payment, asked to pick me up 2 hours after my scheduled arrival as-upon arrival(I figure that I will that much time to go through customs, pick up my luggage and buy Oyster card to use public transportation later on). I received my confirmation within a few minutes and went to airport.
My plane arrived 30 minutes late. Therefore, I received a text message from BlackBerry Cars indicating that car is on its way soon after I landed. This message contained name of the driver as well as make and model of the car.

Since I did everything I needed to do within an hour after landing, I moved my stuff from arrivals exit to a sitting area nearby and waited there(I thought that driver/company are going to text or call me again to let me know that driver is at airport). ‎At the time I ordered a pick up, I decided to take a walk by the line of drivers near arrival exit and I saw my name. Driver was already waiting for me there.
We got in the car and I asked whether it would be possible to stop at Barclay's bank ATM so I could withdraw some cash and driver was able to accommodate my request.

The trip from Heathrow terminal 5 to Royal Docklands/London city Airport area with very friendly driver cost me £57(that's not counting a tip I gave the driver).
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nhs doctor
1 contribution
Mar 2021 • Family
Highly recommended .I Used this company on different occasions during Pandemic ,Mysekf and my family are so happy .
Used to travel from London to Cambridge as well to Heathrow I can say rapid reply to my email ,cars arrived on time ,trip price are unbeatable and quality of cars are great .
Written March 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Blackberry Cars

Blackberry Cars is open:
  • Sun - Sat 12:00 AM - 11:59 PM