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Review Highlights
New less crowd

I am usually with east ham leisure center, so i found this as less crowded. Locker facility is... read more

Reviewed July 30, 2018
nazli_patel
,
Greater London, United Kingdom
awful staff but great classes

very bad customer service at the front desk, staff are not friendly or welcoming at all. The women... read more

Reviewed August 16, 2017
holly_x96
,
Stratford City, United Kingdom
via mobile
Read all 15 reviews
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Traveler Overview
  • Excellent20%
  • Very good13%
  • Average28%
  • Poor13%
  • Terrible26%
Jul 12, 2019
“Very good customer service”
Aug 1, 2018
“Some staffs do not treat each customer in the same way.”
About
Suggested duration: 1-2 hours
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Contact
189 Romford Road, London E15 4JF, England
Website
+44 300 124 0123
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1 - 10 of 15 reviews
Reviewed July 12, 2019

Registered for over 60 swiming. The staff member I spoke wad very helpful and went through the checking in system in great detail. Love the fact you don't need tokens, or coins for the lockers. One word of warning, if you are registering take adequate...More

Date of experience: July 2019
Thank Ian W
Reviewed August 1, 2018

Some staffs do not treat each customer in the same way. I took my family for fun swimming. Initially, I was told by a member of staff that there is no more space available at the swimming pool until 3pm, when it about 2:10pm. On...More

Date of experience: July 2018
3  Thank a e
Reviewed July 30, 2018

I am usually with east ham leisure center, so i found this as less crowded. Locker facility is excellent. But i found swimming pool was not that clean.

Date of experience: July 2018
2  Thank nazli_patel
Reviewed July 1, 2018

I do not know about previous reviews mentioning how bad this place is (was) as I found no evidence of it. The staff have great customer service, the gym is spacious with pulley equipment to suit all ages and body types and has manual weights...More

Date of experience: June 2018
Thank LivingInHungary
Reviewed February 19, 2018

As far as council gyms go, this is one of the better ones. Not really enough room for everyone unless you come off peak. Its clean and new, and there's a Costa downstairs

Date of experience: February 2018
3  Thank holypoly
Reviewed January 9, 2018

Atherton is clean, modern, amazing selection of classes, great gym and best of all, friendly caring staff, it's like a second home if you come a lot. and good prices. Thank you

Date of experience: December 2017
2  Thank CEK59
Reviewed August 16, 2017 via mobile

very bad customer service at the front desk, staff are not friendly or welcoming at all. The women i spoke to about an issue had very bad attitude and showed no interest. However I do have to mention i really enjoy the fitness classes i...More

Date of experience: August 2017
2  Thank holly_x96
Reviewed June 19, 2017

Signed up, attended for the first week only to be denied access on an ongoing basis as they claimed my direct debit was not set up properly. Re-entered my DD details on the active newham website (also a terrible website) just incase I'd made a...More

Date of experience: June 2017
7  Thank Steven G
Reviewed December 27, 2016 via mobile

Usually come here with our 3yr old son to have a run around and play in the soft play area. The place is clean and the staff pleasent and helpful.

Date of experience: December 2016
2  Thank edwardlewis2016
Reviewed December 17, 2016 via mobile

Although the gym is new and nice but they don't have enough machines or weights. They are taking members more than they can accommodate. You always have wait for treadmills or machines or weights.

Date of experience: December 2016
1  Thank Alam762
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