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Once I arrived in London the Customs line was extremely long (2 hours) once I finally got thru customs, I exchanged currency and called them to advise of the delay in Customs and they refused to return to the airport to pick me up. They...More
Date of experience: February 2019
1 Thank Vacation454317
Navam S, Manager at London Airport Transfers, responded to this reviewResponded 4 weeks ago
Once again, Why are you putting review to London airport transfer?
This service or company needs to be removed from Viator and TripAdvisor!
First of all this was our first time in London and the first impression of this service was more than awful! The driver was over an hour late! Was not is the designated...More
Date of experience: November 2018
Thank Trisha B
Navam S, Manager at London Airport Transfers, responded to this reviewResponded November 14, 2018
We are London Airport Transfer..... not City Transfers UK Ltd.
We arriveed to LHR and our City Transfers Uk transfers were not there. We waited over 1 1/2 hours trying to reach them and their “customer service” phone number never answered. I had to call Funjet Vacations to try to reach them since I booked...More
Date of experience: November 2018
Thank Karla R
Navam S, Manager at London Airport Transfers, responded to this reviewResponded November 4, 2018
Once again we're not City Transfers Uk transfers
we are http://www.londonairporttransfer.co/
Absolutely horrible experience with City Transfers UK, Ltd.! Read the fine print of this transfer service - you only have 90 minutes to get through Heathrow airport from the time your plane lands or they will charge you extra. And they don't tell you how...More
Date of experience: August 2018
Thank Charles S
Navam S, Manager at London Airport Transfers, responded to this reviewResponded October 17, 2018
Would not recommend. They were over 30 minutes late, the driver then said he still needed to pick up more passengers. Then when asked what would happen if we missed our flight. He rudely said ‘I don’t know, you’ll have to contact the office’. This...More
Not there to collect us at Heathrow. Finally got through on phone. Promised to be there in 20 minutes. Hour and a quarter later, no show. Information desk at Heathrow said that this mob is responsible for 90% of complaints. Wonder how they stay in...More
The trip to the hotel was a bit disorganized but I was relatively happy with the service. I called 24 hours ahead of time for the return trip and was given a time of 9 am. I waited in front of the hotel from 8:50...More
NEVER EVER TAKE THIS!!!!was told to meet at 11:15 while our flight landed at 0920. We waited till 1115 and no one showed up so i called them at 1130, and was told someone is coming in 5 mins, and he did. so then i...More
Date of experience: September 2018
Thank Nicole L
Navam S, General Manager at London Airport Transfers, responded to this reviewResponded September 30, 2018
One again we are not CITY TRANSFER.
Please check the company.
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and