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Review Highlights
Nice but expensive

Took a trip across the Mersey with the family yesterday, very friendly and helpful staff and plenty... read more

Reviewed 1 week ago
taehypno
via mobile
Manchester Ship Canal Cruise

What a great experience! this trip had been booked for months - on the day we went it was pouring... read more

Reviewed 2 weeks ago
X1115LLjanet
,
Chester, United Kingdom
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Traveler Overview
  • Excellent50%
  • Very good27%
  • Average13%
  • Poor3%
  • Terrible7%
Travelers talk about
“salford quays”(38 reviews)
“return coach”(7 reviews)
“six hours”(6 reviews)
About
Mersey Ferries fascinating Manchester Ship Canal Cruise offers you a North West day out to remember. Come aboard with us for a six hour trip that's as awe inspiring as it is relaxing.
Contact
Georges Parade | Pier Head, Liverpool L3 1BP, England
Website
+44 151 330 1444
Reviews (168)
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1 - 10 of 165 reviews
Reviewed 3 days ago

We sailed from Salford to Liverpool on a very grey (but thankfully no rain) day Sunday 12th August as a group of 2 couples. These are my personal thoughts. Firstly, what I didn’t like: The parking - On the booking information, we were told to...More

Thank Joyce H
Reviewed 6 days ago via mobile

Trip was good and interesting except for the comentary which was just plain untruthful example of theses listed below The tidal mersey river is fresh water! We are now passing a site where they incinerate radioactive waste. We pass this new magnetic crane which lifts...More

Thank Razor56
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 6 days ago

Hi thank you for taking the time to leave us a review and bringing the issue with the commentary to our attention. We will feed your comments back to the relevant team. If you would like a response, please email comments@merseytravel.gov.uk

Reviewed 1 week ago via mobile

Took a trip across the Mersey with the family yesterday, very friendly and helpful staff and plenty of parking area near to the Woodside terminal. Tickets are quite expensive especially when considering that we only took the crossing rather than the river cruise. Will definitely...More

1  Thank taehypno
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi, thanks for teh review. We're really glad you enjoyed your ferry 'cross the Mersey! We hope to see you again soon

Reviewed 1 week ago

An interesting day out, made all the better by the current Manchester / Liverpool heatwave. Plenty of room, and seats, on the ship despite the tour being sold out and we were pleasantly surprised at the cost of things such as the bacon butties and...More

Thank MancJester
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

HI, thanks for the review. We're sorry that you were left disappointed by both avoidable and unavoidable circumstances. We're really glad you found teh guide informative and enjoyed the heatwave. The cruise is excellent value and a fabulous opportunity to see the sights in a...More

Reviewed 2 weeks ago

What a great experience! this trip had been booked for months - on the day we went it was pouring with rain and blowing a gale!! However we managed to get seats under cover and out of the wind, Had a great view of the...More

Thank X1115LLjanet
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi, thank you so much for the excellent review! We're really pleased you enjoyed the Manchester Ship Canal Cruise! We're so glad that the weather didn't damper your day. We will pass your kind words back to the member of staff on that day. We...More

Reviewed 2 weeks ago

We have wanted to do this journey along the ship canal for some years and we finally got round to doing it. We stayed in the Premier Inn on Salford Quays so that we could go on the morning departure and leave our car all...More

Thank Doncosses
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi, thank you so much for the excellent review! We're really pleased you enjoyed the Manchester Ship Canal Cruise! We hope to see you again soon.

Reviewed 2 weeks ago

My wife and I took a Mersey Ferries cruise along the Mersey River. A nice way to experience Liverpool. We took a combo ticket; cruise and hop on bus. Very well priced. Although, Liverpool is a very easy to walk city.

Thank LAM487
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi, thank you so much for your review! We're really pleased you enjoyed doing the ferry and bus trip! We hope to see you again soon.

Reviewed 2 weeks ago

The cruise was pre-booked for what turned out to be a really wet blustery day. This meant that ALL the passengers piled into the covered parts of the boat which became very crowded especially after picking up lots more people at the Pier Head. The...More

1  Thank orrellvisitor
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 2 weeks ago

Hi, thank you so much for taking the time to leave us a review. We're really glad you enjoyed the cruise and found the commentary interesting. We're sorry you found the service slow, but thank you for bringing it to our attention. We will pass...More

Reviewed 3 weeks ago via mobile

First time in in liverpool so had to do the iconic 'ferry Cross the Mersey!' What a lovely little trip. Staff are super friendly and it's really great value for money. Even my teenage daughter who thought it would be 'boring' loved it. So informative...More

1  Thank Colette E
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 weeks ago

Hi Colette, thank you so much for the excellent review! We're really pleased you enjoyed the ferry 'cross the Mersey! We're so glad that the staff were friendly and helped you enjoy the experience. We hope to see you again soon

Reviewed 4 weeks ago via mobile

We do the Ferry Cross the Mersey Cruise regularly during the year and love it. It’s impossible not to when you see the fantastic views of the best shoreline in the world. Whenever we have guests staying with us we head for the Ferry and...More

Thank Noel W
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 weeks ago

Thanks for reviewing your trip on the Mersey Ferry. Your trip coincided with the visit of Cunard’s Queen Elizabeth cruise ship to Liverpool, which is always a special occasion in the cruise ship calendar. As part of the visit we provided live Blue Badge Guide...More

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Questions & Answers
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Laura G
July 29, 2018|
AnswerShow all 4 answers
Response from Noel W | Reviewed this property |
Yes to all your questions Brian - Enjoy.
1
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Alec P
May 24, 2018|
AnswerShow all 3 answers
Response from MTAttractions | Property representative |
Hello Alec. The times can vary due to lock conditions on the canal but you are due to arrive in Liverpool at 4pm with the return coach to Salford at 5.30pm. There will be announcements on the Ferry on the day should there be... More
1
Vote
AllanandJanet
December 13, 2017|
AnswerShow all 2 answers
Response from Ann P | Reviewed this property |
sorry can't help but seems to sum up the organisation if dates are wrong.
0
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