Woodlands Spa & Beauty Clinic

Woodlands Spa & Beauty Clinic, Liverpool: Hours, Address, Woodlands Spa & Beauty Clinic Reviews: 5/5

Woodlands Spa & Beauty Clinic

Woodlands Spa & Beauty Clinic
5
12:30 PM - 8:30 PM
Wednesday
12:30 PM - 8:30 PM
Thursday
12:30 PM - 8:30 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
What people are saying
VERY POOR
May 2019
I never write reviews but PLEASE READ THIS BEFORE GOING TO THIS CLINIC. I booked as a model for 3 areas of botox at a charge of £150 which I thought was a bargain as I usually pay £280 at my regular lady in Rodney Street. As Woodlands is right by my house,I decided to give them a try as it would be a lot easier for me to get my treatments there. How wrong I was. First appointment they were running half an hour late. I went for my initial appointment as a model and was injected by one of the people learning that day who was a really nice gentleman and I had a great chat with him. The botox did make a difference at first and I came back 2 weeks later for my top up. As i still had movement more was injected and i left. After 2 weeks(the setting in time for botox) I still had a lot of movement compared to the previous 8 times i had had the treatment at my usual lady. I made a call and explained this and said one side was stronger than the other and i would rather have none at all than have it not done completely. After 2 appointments this should have been correct but i found myself having to visit Woodlands for a third time. Again I waited 40 minutes after my appointment time and when I asked the lady at reception if she had any idea how late this would be she said she didn't know. I pressed for a guide and a rough estimate at how late this was ru ning and she reluctantly and quite abruptly gave me a rough guide. I then went into the treatment room and spoke to the lady who teaches the students and also administers the botox and told her I was not happy with the movement and I didn't want any movement at all. I felt like I was doing something wrong saying I was unhappy and I was told my eyes needed no more and she would put a bit in my forehead. Just as she was about to inject my forhead she said "the area you want injecting can cause a dropped eye brow" to which I replied " I have had this done 8 times and asked for the same thing and I have never had a dropped brow before" to which she replied "you'll be ok". It feels like there is a money saving agenda and that as you are getting it cheap you should be happy. That's how I felt. The worst however is yet to come. As the lady had the syringe in my head the same lady from reception barged in to the treatment room,while I was being injected! Holding an iPad she said " this is HER before picture" I looked up in horror and said oh did you dig those out" again talking about me like I was not there and in the middle of me having I injections she said "She said in her notes it was worse than when she started " In the middle of my treatment I had to then sit up and explain and defend myself! I explained that I had not said that at all and corrected the statement. I said to the lady who was Injecting me that I felt that was really abrupt and she just laughed. Horrified and my botox is still not correct after 3 calls and 3 appointments. DONT USE THIS SERVICE IT IS NOT WORTH THE DISCOUNT YOU WILL REALISE THIS VERY QUICKLY.

Suggest edits to improve what we show.
Improve this listing

5.0
9 reviews
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
0

Jean C
1 contribution
VERY POOR
May 2019 • Solo
I never write reviews but PLEASE READ THIS BEFORE GOING TO THIS CLINIC. I booked as a model for 3 areas of botox at a charge of £150 which I thought was a bargain as I usually pay £280 at my regular lady in Rodney Street. As Woodlands is right by my house,I decided to give them a try as it would be a lot easier for me to get my treatments there. How wrong I was. First appointment they were running half an hour late. I went for my initial appointment as a model and was injected by one of the people learning that day who was a really nice gentleman and I had a great chat with him. The botox did make a difference at first and I came back 2 weeks later for my top up. As i still had movement more was injected and i left. After 2 weeks(the setting in time for botox) I still had a lot of movement compared to the previous 8 times i had had the treatment at my usual lady. I made a call and explained this and said one side was stronger than the other and i would rather have none at all than have it not done completely. After 2 appointments this should have been correct but i found myself having to visit Woodlands for a third time. Again I waited 40 minutes after my appointment time and when I asked the lady at reception if she had any idea how late this would be she said she didn't know. I pressed for a guide and a rough estimate at how late this was ru ning and she reluctantly and quite abruptly gave me a rough guide. I then went into the treatment room and spoke to the lady who teaches the students and also administers the botox and told her I was not happy with the movement and I didn't want any movement at all. I felt like I was doing something wrong saying I was unhappy and I was told my eyes needed no more and she would put a bit in my forehead. Just as she was about to inject my forhead she said "the area you want injecting can cause a dropped eye brow" to which I replied " I have had this done 8 times and asked for the same thing and I have never had a dropped brow before" to which she replied "you'll be ok". It feels like there is a money saving agenda and that as you are getting it cheap you should be happy. That's how I felt. The worst however is yet to come. As the lady had the syringe in my head the same lady from reception barged in to the treatment room,while I was being injected! Holding an iPad she said " this is HER before picture" I looked up in horror and said oh did you dig those out" again talking about me like I was not there and in the middle of me having I injections she said "She said in her notes it was worse than when she started " In the middle of my treatment I had to then sit up and explain and defend myself! I explained that I had not said that at all and corrected the statement. I said to the lady who was Injecting me that I felt that was really abrupt and she just laughed. Horrified and my botox is still not correct after 3 calls and 3 appointments. DONT USE THIS SERVICE IT IS NOT WORTH THE DISCOUNT YOU WILL REALISE THIS VERY QUICKLY.
Written May 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sue679
Liverpool, UK37 contributions
Relaxing
Jan 2019 • Solo
Great place staff are very caring place is clean and good atmosphere easy to get to on different bus routes
Written March 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steve P
Liverpool, UK39 contributions
Impressive!
Aug 2018 • Business
Kerry did my LVL lashes here today. I have had this treatment about 6 times at this salon. This was the 1st time Kerry did them and this was by far the best therapist. My lashes had no glue residue to remove at all, they were quite perfect. Not sure what she did, but this time the effects were perfect. Thank you, Kerry!
Written August 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrew A
7 contributions
Unwind and Relax
Mar 2018 • Couples
We booked a last minute Spa Day as we'd both had a very stressful few weeks. The staff were very helpful when we booked over the phone everything was sorted quick and easy.
We arrived the next morning, the grounds are stunning on the long drive way leading up to the Spa.
The whole place was spotless and very homely as we walked in, again the staff were friendly and helpful. We filled our forms out and away we went.
The changing rooms were very clean, The Spa itself was lovely, warm and welcoming with the whirlpool right infront as you come out of the changing facilities, with loungers surrounding it, with your saunas, steam rooms, etc all easily accessible. The main pool was lovely we liked the fact you can swim from inside to out.
The outside was stunning the 2 hot tubs and the sheltered pool made it warm and comfortable.
We opted for the tapas lunch with a free cocktail which we both demolished. Not only did it taste fantastic it looked it too.
What made the experience was the fact we could stay all day, no time limit on the thermal journey.
Definitely recommend.
We're going again.
Written March 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bradders1959
Ellesmere Port, UK112 contributions
Little piece of heaven
Feb 2016 • Solo
Good location on main road. Once thru the door it is quiet relaxing and chilled. Been a few times. Spray tan, waxing etc. No complaints . Lovely staff. The date I have given may not be accurate. Certainly recommended.
Written November 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jenny S
Bury, UK10 contributions
Brilliant
Dec 2015
Staff on reception were a bit 'wooden' and quite serious and intimidating but other than that a fab hotel, fab facilities and fab food!
Written February 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jamie S
Liverpool, UK92 contributions
...and relax
Feb 2016 • Solo
I do not frequent Beauty Salons on a regular basis so I cannot make any comparisons regarding the decor etc.
The place was clean and smart, cosy and warm.
The staff were very helpful and friendly from the initial booking phone call to my departure through the door.
I was given a voucher for Christmas. I booked in for a full body massage which included hot stones.
I was SO relaxed and felt like I was in a different world when the massage was over. I expect the girls thought I was a bit strange and weird. As I walked back to my car I felt like I was walking on clouds. Thank you Woodlands Spa.
Written February 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mintcake58
Liverpool, UK1,554 contributions
Time out...
Sep 2014
A great place to relax and be pampered. Excellent, knowledgeable staff. Set in Aigburth Vale, with ample roadside parking.
Written December 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

rooriff
Liverpool, UK28 contributions
gift
Jul 2014 • Solo
this was a gift for my daughter in law and she loved it so much she suggested next time we all go, myself, daughter and her.
Written July 10, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing