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Western Approaches Museum

Open Now: 10:00 AM - 5:00 PM
Open today: 10:00 AM - 5:00 PM
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Certificate of Excellence
Traveler Overview
  • Excellent71%
  • Very good21%
  • Average3%
  • Poor3%
  • Terrible2%
Travelers talk about
“map room”(28 reviews)
“operations room”(26 reviews)
About
A hidden gem in the center of the city also know as the Liverpool War Museum. This was the underground command center for the Navy, Air Force and Marines tracking Atlantic enemy submarine and convoy shipping during World War II. Offering fascinating...more
Open Now
Hours Today: 10:00 AM - 5:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
World War 2 Underground H Q 1-3 Rumford Street | Exchange Flags, Liverpool L2 8SZ, England
Website
+44 151 227 2008
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Reviews (540)
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All reviews map room operations room second world war underground bunker command centre derby house war rooms tea and biscuits war effort bletchley park well worth a visit secret bunker nerve centre original equipment street scene royal navy men and women
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1 - 10 of 530 reviews
Reviewed 4 days ago

A wonderful day for me, my 67 birthday! We are a group of ex-Service personnel, and we had a marvelous time, trying out all the different rooms and activities. It may have been a secret Bunker during WW2, but not now! Spent all morning and...More

Date of experience: April 2019
1  Thank Cathie T
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 3 days ago

We are so pleased you are going to bring your family, it is lovely to see children enjoying the space and learning so much from it. Feel free to bring picnics with you next time and help yourself to the hot drinks and biscuits. Don't...More

Reviewed 5 days ago via mobile

An excellent visit, so informative and well laid out. Really engaged us all and the staff were extremely knowledgeable, patient and friendly. A definite Liverpool essential visit.

Date of experience: April 2019
1  Thank allgov
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 3 days ago

So pleased you enjoyed your visit and put us to the test! thank you for your comments

Reviewed 6 days ago

We visited here at last the other day. I am interested in WW2 history so I found it very interesting. Some may well not as there is only the site itself the control room and lots of information boards. I found it all fascinating &...More

Date of experience: April 2019
Thank geoffviking
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 4 days ago

Don't forget, you also get a free return within 6 months for your entry fee, plus free biscuits and hot drinks in our street scene area with recreated shops - maybe you missed that area from your tour, the venue is 30,000 sq ft so...More

Reviewed 1 week ago

Our granddaughter (10) has recently been studying WW2 at school so we took her here to try & bring some of the stuff to life & make it more relevant for her. Lots of information on posters which helps set things in context & highlights...More

Date of experience: April 2019
Thank JDSSouthport
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 4 days ago

We are glad you had so much fun and also found it educational, we are adding new things all the time and really want to make our venue enjoyable for a new generation who are learning about life in the war. we will look forward...More

Reviewed 1 week ago

From the outside this building doesn’t look very interesting, but after getting inside and going underground I can honestly say I was very pleased at what was here for me. I thought I would be in here for about 20min, how wrong I was ,...More

Date of experience: March 2019
1  Thank 33trip33
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

You are so very right, our building is hidden away and reveals nothing about how powerful a visit to us can be. We find that people often spend a lot longer with us than they had imagined, we are 30,000ft of corridors, offices, sleeping quarters...More

Reviewed 1 week ago

First visited western approaches went it first opened, went for a visit today what a difference vast improvement also the staff were so friendly. You can go back for another visit free (within six months) but I would go back anyway. Just a great day...More

Date of experience: April 2019
1  Thank wilcockc2016
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

that is a lovely review , thank you so much we are so pleased you enjoyed your time with us

Reviewed 1 week ago

We booked to do the Western Approaches Escape Room and visit the museum. What a fabulous day it was. The escape room was brilliantly done and the museum is fantastic. A great day out for adults and children and the staff absolutely brilliant and friendly....More

Date of experience: February 2019
Thank Lynn C
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

thank you for your very positive comments, we were very pleased to hear you enjoyed your visit to us

Reviewed 1 week ago

Although slightly expensive for what it is, it is well worth a visit and gives an insight into what it was like for the amazing people who worked there during the war years.More

Date of experience: April 2019
Thank nick3744
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

So sorry you found us expensive, we never usually get that comment as we do offer free return within 6 months with your pass, so entry is £5.25 for an adult (cheaper for concessions) which includes free tea/coffee and biscuits every time you visit, so...More

Reviewed 1 week ago

Friendly, helpful staff and a really interesting place to visit and understand its importance in WW2. Much bigger than we had expected we enjoyed our tour round

Date of experience: April 2019
Thank SimonR2984
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

Thanks for your comments, we certainly are a lot more than people expect, we have 30,000 sq ft to explore and we are pleased you found your trip interesting.

Reviewed 2 weeks ago via mobile

A fab, intimate and very hands on museum dealing with a lesser known aspect of WWII. This is the building where the progress of the convoys, that fed and armed us throughout the war, were plotted, as well as the U-Boats out to sink them....More

Date of experience: April 2019
Thank Farniboy
Maps21804242741, Manager at Western Approaches Museum, responded to this reviewResponded 1 week ago

thank you for all the detail you wrote about us in your review, picking out the things to do for children. we are very pleased you enjoyed your time with us and appreciate the stories we tell, how we tell them and our hot drinks!...More

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Questions & Answers
Ask a question
scottishlady714
January 29, 2019|
AnswerShow all 3 answers
Response from emmas770 | Property representative |
Hi we have 4 stair case , 2 up and 2 down with about 15 steps in each and a few others of 2-3 steps
0
Votes
Emma B
November 22, 2018|
AnswerShow all 8 answers
Response from emmas770 | Property representative |
until March we are open Tuesday to Friday ( ie just closed Mondays) rest of the year open 7 days a week
0
Votes
babsLancs
January 20, 2016|
AnswerShow all 2 answers
Response from edward M | Reviewed this property |
There are quite a few stairs to get up and down.If any of your ladies normally avoid stairs due to mobility issues this may not be the place to go. The venue will be able to handle your size of group but for the best... More
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