Liverpool ONE
Liverpool ONE
4.5
9:30 AM - 8:00 PM
Monday
9:30 AM - 8:00 PM
Tuesday
9:30 AM - 8:00 PM
Wednesday
9:30 AM - 8:00 PM
Thursday
9:30 AM - 8:00 PM
Friday
9:30 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
11:00 AM - 5:00 PM
About
Liverpool ONE is one of Europe’s leading retail and leisure destinations, set in the heart of Liverpool City Centre. Built around the existing streets of Liverpool, the 1.65million sq ft contemporary open-air complex is a stylish must-visit for those who love to shop, eat, drink and relax.Liverpool ONE includes over 160 stores, bars and restaurants, a fantastic 14 screen cinema, an indoor adventure golf course and a five-acre park. Stores include high street favourites such as Topshop, John Lewis and Debenhams.Peter’s Lane, Liverpool ONE’s designer fashion hub, is the home of big brand style. It plays host to stores including Whistles, Radley, Reiss, Hobbs, The Kooples, Karen Millen and Flannels. It is also home to the first Beauty Bazaar, Harvey Nichols in the UK, the ultimate luxury beauty experience and one-stop destination for all things beauty. The boutique arcade is nestled perfectly within Liverpool ONE, neighbouring other big high street brands.Liverpool ONE was awarded Best Large Visitor Attraction at the Liverpool City Region Annual Tourism Awards 2012 for its offer and commitment to the delivery of a world class visitor experience.
Duration: More than 3 hours
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  • Bernadette C
    Lancaster, United Kingdom4 contributions
    5.0 of 5 bubbles
    Danielle to the rescue
    After the Premier Inn on the Albert Dock failed to tell us they were no longer offering a discount to residents, Danielle came to our rescue. She was very helpful and sympathetic and ensured we were not out of pocket. Well done Q Park and especially Danielle. First class service.
    Visited May 2023
    Written May 29, 2023
  • missuspin
    Isle of Man, United Kingdom35 contributions
    5.0 of 5 bubbles
    Great place, but Where's the Ragu?
    Zizzi is consistently good with the food and service. We have eaten here a number of times and particularly love the speidini and the garlic bread. Only one complaint....the beef ragu is advertised on the menu as New (in 2 zizzi restaurants we've been to) but we kept being told it wasn't available. Please either take it off the menu or deliver it!
    Visited August 2023
    Traveled as a couple
    Written August 22, 2023
  • KEVIN025
    143 contributions
    5.0 of 5 bubbles
    Liverpool one- do it
    30 Years ago Liverpool was a place to avoid. The city is now a vibrant cosmopolitan hub. Liverpool one being the heart of a regeneration which has now filled the city. 3 floors, with 2 of shops and cafe's and the top floor focused on food, drink and leisure. International flavours and beers from around the would sit Side by side. A new leisure area aimed at all from kids to adults. Parking underground allowing you to go from car to shops without getting wet. There's something for everyone here and Liverpool once again us thriving attracting students from around the world. Highly recommended for a day out
    Visited September 2023
    Traveled with friends
    Written September 5, 2023
  • Ellebee
    Southport, United Kingdom1,174 contributions
    4.0 of 5 bubbles
    Good shopping
    Great shopping area in liverpool with lots of well known high street shops. Convenient for train and bus stations too. Sad that Next and Marks and Spencer are now in different locations in what I feel are not as good or as large stores. John Lewis anchors this shopping area which is always worth a visit.
    Visited November 2023
    Traveled as a couple
    Written November 11, 2023
  • Andy
    Bangor, United Kingdom64 contributions
    5.0 of 5 bubbles
    Great shopping experience
    I visit here regularly and it’s without a doubt one of the best shopping areas in the North of England. There’s a good range of shops as well as entertainment and food venues. The whole place is very well kept and tidy. The only criticism I ever have when I visit is that there really needs to be more cover for when it is raining.
    Visited November 2023
    Traveled as a couple
    Written December 8, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,803 reviews
Excellent
1,039
Very good
555
Average
129
Poor
27
Terrible
54

fullupfoodie
Liverpool, UK7 contributions
1.0 of 5 bubbles
Nov 2021 • Family
Badly designed shopping centre.
Very expensive car park
Very dirty lifts
NO roof….. do not go this time of year you will get wet if it rains and blown everywhere if there is a breeze.
Very unsafe place
The floor in parts is metal therefore very slippery when it rained.
No where to get shelter apart from the shops.

Food outlet choices…. Majority are chains and are very over priced

Manchester is not far away. The Trafford centre has free parking and a roof
Written November 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Keith W
St Helens, UK66 contributions
2.0 of 5 bubbles
Feb 2022
After just a few years absence, I recently re-visited the much-hyped Liverpool One. I still can't see what all the fuss was about ! Sad to see that years later, the designers/architects have still neglected to install a roof ! Many of the escalators were not functioning and, to be honest, it was just like shopping in a street, with the same old homogenised stores in evidence. And the car parking costs !!!!!!! I parked in the 'Q Liverpool John Lewis' car park for just over two hours; this cost me £8.80 !!!! As I stated a few years back, when the idea for Liverpool One was first conspired, it was supposed to encourage more shoppers to come into the city centre rather than just going to the out of town retail parks. Well, when it costs £8.80 to park your car for just over two hours, how is this supposed to attract punters !!!!!!!
Written February 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

barry m
Liverpool, UK21 contributions
1.0 of 5 bubbles
Apr 2023
Online if you do a search it says toilets are free for disabled and families with kids. But when you enter the toilets the stafe doesn’t tell you they wait for you to pay. Even though it clearly says online disabled and families with kids are free but when you enter they say use credit card machines to pay stay away am from Liverpool and my daughter is disabled you can tell she has a disability even thou she can prove she is disabled they still want a payment
Written April 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GemmaP29
Bradford, UK940 contributions
4.0 of 5 bubbles
Oct 2022 • Family
Liverpool One is easy to get to and has a great range of shops and places to eat. The restaurants can get busy at night so I would recommend booking in advance. The car park is pretty pricey but to be expected for a big city centre car park.
Written November 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wilsonreda
9 contributions
1.0 of 5 bubbles
Aug 2021 • Family
Dale street car park- if you don’t take a ticket and pay on your card you pay rip off prices, treble they price we were supposed to pay as staying at local apartment. Awful customer service, didn’t mute me on a phone call, could hear every word. Signage very poor, does not indicate you must take a ticket to then use follow up ticket on way our. Rip off company.
Written August 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sabin215
Sale, UK412 contributions
4.0 of 5 bubbles
Aug 2020 • Family
A really nice and interesting shopping centre as it is outdoor. That said it might be different on a typical British rainy day. Today was a scorcher!!
Plenty of people taking advantage of the outdoor space. Not too crowded and plenty of shops, admittedly they are the same shols in every other shopping centre.

Trafford centre is normally our thing but this was a much needed and welcome change.

The parking is a little steep at £14 for four hours, this is what lost it's 5th star and it's one thing that would put me off.
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert B
1 contribution
3.0 of 5 bubbles
Feb 2022 • Couples
Liverpool 1 is great for the city of Liverpool.
But Qpark isa rip off .don't pay by contactless payments or they let you in and don't let you out until you press the emergency button and then charge you £8.80 for 40 minutes parking.
Written March 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

therichastill
Stevenage, UK2,706 contributions
4.0 of 5 bubbles
Aug 2020
There's lots to do at Liverpool One.

As well as shops there are also restaurants, bars, cinema and more so there is something for everyone.

It is only a short walk across the road from the Albert Dock and there is also a bus station right next to the centre. There are a number of Merseyrail stations nearby including St James Street and Central.

Well worth checking out on your visit to the area.
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lally05
St Helens, UK124 contributions
2.0 of 5 bubbles
Feb 2023
Always use q park when on my travels, always in key locations and clean. Liverpool one is again like other q parks BUT who designed the layout? When you pay to leave it becomes difficult to leave, it is very confusing! It needs better signage for exit.
Written February 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abigail A
Paola, Malta148 contributions
5.0 of 5 bubbles
Feb 2020 • Family
Liverpool 1.... the most beautiful shopping mall in Merseyside. Everything you can imagine you’ll find it in Liverpool 1. So many shops which makes you wanderlust if like me loves quality shopping with a bargain. Also, it has a plenty of restaurants and cafes.... It can serve as a day out or just for leisure... it has everything one can ask for. Very good in design and comfy to stroll around. My favourite in all terms.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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