Whisby Garden Centre
Whisby Garden Centre
3.5
Farms • Coffeehouses • Gardens
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9:30 AM - 4:30 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 5:30 PM
Sunday
9:30 AM - 4:30 PM
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About
Whisby Garden Centre is a GREAT day out for the whole family! Whisby Garden Centre has 5 lakes and is beautifully planted up creating a wonderful place to shop and take a walk round. Have a look around our website to see what we have to offer for you. We have everything your garden needs with a wide variety of plants, trees and garden accessories. There is something for everyone here with Concessions, Lakeside Cafe, Animal Park and indoor Play BarN. Concessions have been added into the Garden Centre so you have even more to enjoy looking at and shopping around.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
347 reviews
Excellent
95
Very good
85
Average
59
Poor
38
Terrible
70

PaulDilks
Heanor, Derbyshire.203 contributions
Jul 2021
We called in at the Whisby Garden Centre for a coffee today(13th July)
We like this garden centre and usually sit with our coffee next to the lake.
We like gardening and have a look round as well.
It is a good stop off for us on our way to the East Coast.
The coffee is usually O.K.
Today there was a cool wind and as we had left our coats in the car we elected to sit inside the cafe.
The cafe was a third full and it was 11-00 a.m.
The guy at the counter, operating the coffee station , directed me to choose a table and that someone would come and take our order.
The table we went to had not been cleared or sanitised which was a bit off putting but not too much. A waitress soon arrived and wiped down the table and laminated menu. We thanked her and remarked that we just wanted two cappuccinos , but she said that someone would come and take our order.
A couple came in and were served before us!!?
I waited long enough to get that “shall we just leave it and walk out” feeling.
(Perhaps I was in an impatient mood or Covid discomforted by the initial presentation of the table?).
Before I decided to leave a pleasant lady arrived and took our order.
She had a card machine and I paid for the cappuccinos.
I have never been asked to do this before anywhere!
Were they concerned that we would bolt?
The cappuccinos arrived after a while and they looked well presented.
They were milky, warm and wet but the good coffee taste was hard to pin down.
Milky Nescafé tastes better and this would have been a good idea!
Cost was £5-40 which buys a better offering elsewhere.
Shall we return?
Written July 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mark H
1 contribution
Apr 2021 • Couples
Great to see Whisby Garden Centre reopen today. My mother and I both love it here, especially during the warm summer months sat outside the restaurant with a pot of tea, alfresco dining with a delicious homemade cooked meal whilst overlooking the lakes. Staff have clearly been very busy during the last few months as there is a very impressive extended range of plants, herbs, flowers and garden furniture. The only one minor gripe I have is the unsecured nappy changing table that won't stay up and the dangerously wobbly toilet seat in the disabled toilet, it's an accident waiting to happen. I have raised this concern to several staff members six times over the last three years with the promise of it will get fixed, but sadly to no avail. Other than that it's a great place and the staff are really friendly.
Written April 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

M.C.Rose
Kent, UK592 contributions
Sep 2020 • Family
Enjoyed a visit here for the first time. Took our little grandson to the soft play area. Very reasonably priced. The equipment is wiped down after each session.
The garden centre is not very big but the plants were very reasonably priced. We enjoyed cake and coffee at the cafe which is very spacious, the staff are now doing table service. There is a lovely big fire so it is cosy.
We will definitely come back here. There is also plenty of parking space.
Written September 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Derek H
Rempstone, UK287 contributions
Feb 2022 • Friends
We visited yesterday (mid February) just after the garden centre opened, to go to the lakeside cafeteria. The young man serving there said we could sit in the cafeteria with our two small dogs (although the web site says they aren’t allowed inside). We were pleased as it was a cold day! We had coffee and fed hot made scones just out of the oven, with butter and jam, at a very reasonable cost. We will be coming back.

As as been said elsewhere on Tripadviser it’s worth knowing that there is a cat wandering about in the garden centre itself, which doesn’t seem too friendly towards the dogs.

Amongst the water birds on the lake were two whooper swans, and an Australian black swan.
Written February 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sarah
Kingston-upon-Hull, UK3 contributions
Jun 2021 • Family
The place it’s self is a lovely setting and why the family chose to meet up with family here. However, when deciding to have early lunch we was shocked at the service and quality of food. The waitress who welcomed us was lovely and the place was quiet just finished breakfast. But once ordered all the food and made to take payment straight away which we found odd even with covid protocols this was unnecessary I believe done this way to avoid refunds as was so disgusted by food quality. The food took a LONG time to come out for a start and the place was starting to get busier so felt glad came earlier but made no difference as food arrived same as most who not long been in. One of the meals was forgotten and told wouldn’t be long but had to wait 15 minutes + for a panini which was freezing cold half the chicken was warm and cold was bizarre and felt food safety was overlooked and not even pressed down as bread still soft and only bacon in one side of the panini which was bizarre. The homemade soup was stone cold no one is could believe it even the bowl was so felt had to have been a mistake and taken out too earlier but tasted like Heinz soup with a tin of tomatoes blitzed through. What annoyed us the most that this was for a lady who is 72 and did not want to make a fuss but could not consume this as who could for the meal to come back 10 minutes later so hot the bowl was untouchable had just been nuked in the microwave and again with having worked in hospitality myself know how dangerous that is and felt staff could have transferred the soup into a cooler bowl as quite frankly common sense. Chips oil was grimy like needed changing and had to ask for condiments 3 times for them to be handed once everyone had finished eating which understandable busy time however could see waitress we asked cleaning all the tables for a long time and asked if was okay to get now as food will get cold she said won’t be much longer and continued. Having worked in hospitality myself I just felt service was bellow par and unapologetic to forgetting the meals and was a different waitress that actually apologised to us at the end wasn’t even the one that served us. The food cost over £40 and was far from satisfied and was highly disappointed as was just not expected for the price of food. The only thing that was nice was the hot drinks and the crisps and way too overpriced for the quality. Was made aware that chefs were off sick and why service slower but felt this really impacted the quality of food and service. Sadly won’t be visiting again as for the area felt extremely underwhelming.
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Karen H
Lincoln, UK22 contributions
Aug 2021 • Family
A cheap few hours out and lunch I thought! Not many animals and indoor area had no ventilation on a warm day. Why were the windows not open? Went to the Lakeside cafe, found a table, had to ask for it to be cleaned, certainly wasn't sanitised then waitress took our order. Drinks arrived but asked where food was after 25 mins and she hadn't put the order through. Just what you need with a baby and young child. Gave me a lecture for telling her is didn't know what she was doing! Sould have had my money back disgusting cold food of very poor quality. Saw many others asking where their food was too! Try employing organised people rather than cheap kids and provide the service your prices reflect.
Overpriced, shambolic organisation by rude individuals. Don't waste your money here
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Anna F
4 contributions
Aug 2022 • Couples
WAhile shopping at the Whisby Garden Center, we decided to have coffee and hot chocolate at the restaurant there. We waited over 20 minutes for my order, the waitress brought me a mug with chocolate and whipped cream poured over a saucer. She did not offer to bring a handkerchief or replace the saucer, I had to ask for them. I believe that employees need better training
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rebecca C
2 contributions
Dec 2021
Had an awful experience here today. Had to sit outside in the freezing rain with the dog. The no dogs inside the restaurant policy is absolutely insane, considering they allow dogs into the shops and sell dog products! Most pubs I have been to now allow dogs, but to think that a flipping GARDEN CENTRE wouldn't allow a dog inside even when it was raining in December!! We will never be going back and I advise all dog owners never to go here. They could have a designated area in the cafe for dogs as it is big enough and was not full. Our lunches were freezing cold after a minute of them being outside and all the crisps flew off my plate in the wind. Think they need to understand that at the end of the day they're only a garden centre cafe and are missing out on service by not allowing dogs inside, even just in the colder months!
Written December 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jack G
Lincoln, UK2 contributions
Jun 2021 • Family
Replying to Borderline.
You quite clearly have an affiliation to the place. The staff, as you did point out, were doing nothing. That is exactly what escalated it to the point of us leaving. We were waiting 20+ plus minutes after being grunted at and then only responded to in one word answers or actually ignored. The staff clearly did not want to serve us as they wanted to reach 3pm so they could say they were no longer serving food, why else did 4 members of staff ignore us? While 2 collected rubbish and 2 stood behind the counter. If you would like to leave a review for your lovely service then you are well within your rights, your opinion on our service and how we were treated is invalid. You were not part of our group and do not know the ins and outs only what you saw and overheard. The fact you are saying I'm only writing a review for a freebie is laughable, I won't be going back freebie or not, have you ever used trip advisor before? They don't give out 'freebies' either, I wrote my review so other consumers don't have their family day out ruined like we did from rude and lazy staff who wanted to make sure they they did the bare minimum. You may also want to read the reviews that come before mine, mostly all of them are complaining about the service so maybe due to your affiliation with the staff/cafe you get treated better. Review your own experience not others. Thanks...
Written July 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

flower013
Kettlethorpe, UK10 contributions
Oct 2021 • Solo
The service was 0%. I waited over 25 minutes to be served. 4 couples who came after me had already been served before a lady (who had just started her shift) asked me if I’ve been served. When I said no, she went to tell someone. They can a couple of minutes later, did apologies but I felt it was a token jester. I told her I’d waited for 25 minutes and the service was appalling. I don’t want to eat here now. And left. I was going to have the cheese and spring onion scone, I’ve had this several times in the pass and it’s been lovely. It will be a long while before I go back if at all.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Whisby Garden Centre (Lincoln) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Whisby Garden Centre

Whisby Garden Centre is open:
  • Sun - Sun 9:30 AM - 4:30 PM
  • Mon - Sat 9:00 AM - 5:30 PM