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Lincoln Visitor Information Centre

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Address: 9 Castle Hill, Lincoln LN1 3AA, England
Phone Number: 01522 545458
10:00 am - 5:00 pm
Closed now
See all hours
Sun 10:30 am - 4:00 pm
Mon - Sat 10:00 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 251 reviews
Visitor rating
  • 141
  • 77
    Very good
  • 19
  • 4
  • 1
Well stocked and helpful staff

Ideal place to buy your entrance tickets plus plan other places to see. Staff were very helpful and were able to answer questions well .

5 of 5 starsReviewed yesterday
London, United Kingdom
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251 Reviews from our TripAdvisor Community

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Showing 242: English reviews
London, United Kingdom
Level Contributor
7 reviews
5 attraction reviews
5 of 5 stars Reviewed yesterday NEW

Ideal place to buy your entrance tickets plus plan other places to see. Staff were very helpful and were able to answer questions well .

Thank Lpm48
Lincoln, United Kingdom
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have visited the information centre as locals and also brought visitors from different counties and we have all found it very informative and useful. Staff helpful and friendly and lots for children and adults alike.

Thank Polly C
Manchester, United Kingdom
Level Contributor
62 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very helpful staff, a lot of information available and ways to save money on entry tickets. All in a wonderful building at the main intersection of this Medieval centre of Lincoln

Thank David N
Barnsley, United Kingdom
Level Contributor
207 reviews
94 attraction reviews
common_n_attraction_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A must if you are in Lincoln, staff extremely helpful, if you are going to visit cathedral and castle you can get a special ticket, cheaper than paying separately. Leaflets souveniers

Thank johnl1950
Level Contributor
39 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice staff who went above and beyond to make sure we had all the information we needed. Leaflets and maps are available as well as souvenirs.

Thank Barbara O
Bradford, England, United Kingdom
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Visited Lincoln for the first time. It was so beautiful we decided to stay the night. Called into the visitor information to ask if they could recommend anywhere. The response " You won't get anywhere it's graduation and even if we did find you somewhere we would charge 20% " We were so impressed with 'Laura' we walked out. There... More 

Thank Tom O
LincolnVIC, Manager at Lincoln Visitor Information Centre, responded to this review

Dear Tom Thank you for feedback regarding your recent visit to Lincoln. I am delighted that you enjoyed visting the city but dismayed that you felt unwelcome. Accommodation at the time of your visit was heavily booked as is typically the case for graduations. I understand the member of staff pointed out that it would be difficult but did offer... More 

Rushden, United Kingdom
Level Contributor
909 reviews
396 attraction reviews
common_n_attraction_reviews_1bd8 803 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As my family are from Lincoln and my father lives 10 minutes from Steep Hill/Cathedral area i have often had a look around the area.Saturday was no exception,i climbed Steep Hill as Mrs Starr went for a treatment and got to the top to investigate this beautiful building.Situated at the top of the hill i stopped and attempted to get... More 

Thank shane s
Abingdon, United Kingdom
Level Contributor
96 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very friendly and helpful staff. Sells tickets for both the cathedral and castle. Selection off postcards and Lincoln reference material.

Thank ze64
Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lots of useful information, up to date leaflets and appropriate souvenirs. Staff are helpful and friendly.

1 Thank LincolnStudyCentre
Chesterfield, United Kingdom
Level Contributor
405 reviews
157 attraction reviews
common_n_attraction_reviews_1bd8 228 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful building which is very nicely laid out and stocked inside. We found the information we needed without having to ask the staff (who were busy serving others)

Thank Jan W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lincoln Visitor Information Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?