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Went to Bakewell and Buxton with my friend on the 7th September, very well organised, Mike the driver very informative and seats were socially distanced, very impressed would definitely go again
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Date of experience: September 2020
2 Helpful votes
Helpful
First time on a woods coach , day trip to Matlock Christmas market. Couldn’t fault the service really enjoyed it. All ran smoothly and on time would recommend .
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Date of experience: December 2019
Helpful
Response from WoodsTours, Marketing Coordinator at Woods Coaches - Day Tours
Responded Mar 9, 2020
Thank you for taking the time to share your review with us! We glad you enjoyed the trip, and we hope to see you travelling with us soon.
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Very helpful, competent driver. He needed to be, as the bus broke down in the middle lane of the motorway. We waited hours and hours for various police and replacement buses. People on the lower desk were freezing and the loo was blocked and super smelly. Didn’t flush. No loo paper! Had to cover my nose and mouth each time someone opened the door. Left York at 5 pm. Got to Leicester about 23.30. Tired and fed up.…
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Date of experience: December 2019
Helpful
Response from WoodsTours, Administration Assistant at Woods Coaches - Day Tours
Responded Jan 6, 2020
Thank you for taking the time to review us. We apologise for the delay as a result of a breakdown of our coach. We always maintain our coaches to a very high standard, however on this occasion it was a non-serviceable part that malfunctioned which could not have been prevented or anticipated. Our operations team tried in vain to find replacement coaches near to the location but no one was able to help, hence why the delay was so long as our only option was to send coaches from Leicester. We could not have the engine running due to the nature of the fault, which is why there was an issue with the toilet. The organiser has received a full refund on the hire charge as per our terms and conditions. We sincerely apologise for the inconvenience caused and we hope to see you travelling with us again in the future.
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Our visit to the Black Country Museum from Leicester was an enjoyable day out. Even though I am disabled I was able to see most of the museum without too much difficulty and the driver of the coach and the staff at the museum were all helpful. The museum is probably best visited by families with children in the Spring or Summer. Ian Watson …
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Date of experience: October 2019
Helpful
Response from WoodsTours, Administration Assistant at Woods Coaches - Day Tours
Responded Dec 16, 2019
Thank you for taking the time to share your review with us. It's great to hear that you enjoyed your day out, and we hope to see you travelling with us again soon!
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Comfortable seating and always had friendly drivers wherever we've been. Such a variety of places to visit and caters for all age groups.
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Date of experience: December 2018
Helpful
Response from WoodsTours, Administration Assistant at Woods Coaches - Day Tours
Responded Nov 11, 2019
Thank you for taking the time to share your review with us. It's always great to hear that our passengers enjoy our trips. We hope to see you travelling with us again soon!
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