The Orchid

The Orchid, Leicester: Tickets, Tours, Address, Phone Number, The Orchid Review: 1/5


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susies-couture
Leicester, UK35 contributions
Dirty and Disappointing
Oct 2016 • Solo
I purchased a voucher for The Orchid Hair Beauty Bridal Shellac manicure and pedicure
Unfortunately the service i received was below standard.

On my arrival, i was the first customer of the day.
The salon was filthy.
There was dust everywhere, hair cuttings not swept up, work stations dirty, chairs dirty.
The young lady who ran the salon did not give the full service "because it was groupon".
The products she used were old and lumpy. This resulted in an uneven bubbly appearance on my nails.
I had my nails done for a very important event, and i was very disappointed with the results.

The work station was dirty. She did not disinfect the equipment.
The UV light machine was dirty inside and out.

Considering this lady advertises herself to provide a service for Bridal hair, makeup and nails, i was shocked at the condition of the salon.
I was very unhappy with the service and results.
If a business wants to promote itself through Groupon, they should give a proper service to ensure the customer comes back.
I would avoid this 'beauty salon' at all costs.
Written January 5, 2017
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