Solaris Centre

Solaris Centre, Blackpool: Hours, Address, Solaris Centre Reviews: 3.5/5

Solaris Centre
3.5
10:00 AM - 4:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
Popular mentions

3.5
113 reviews
Excellent
44
Very good
31
Average
10
Poor
16
Terrible
12

Jan T
2 contributions
Never again!!!!
Nov 2021 • Solo
Letting staff eat behind the counter and not washing hands afterwards, The woman sat near the door shouting wear a mask is not necessary when I can read the signs thank you very much !!! And the non smiling woman behind the counter needs to crack a smile.
Written November 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Keithloo
36 contributions
Humble ?
Nov 2021 • Solo
THIS IS FOR THE CAFE. I was literally and publicly shouted at for entering without a mask. Fair enough, I obeyed their rules (even though it's supposed to be personal choice) and donned a mask and used sanitiser. 4 seconds later I unmasked as a sat at a table. I had soup which was cold and so I asked for it to be heated up. It returned barely warm. I dare not complain again lest I should be shouted at again. I tasted my green tea, which wasn't green tea but some sort of lemon drink. Meanwhile, the table next to me was brought the wrong meal which had to be taken away and a lady was ageing waiting for a sandwich which had been forgotten about. The cafe manager displayed notices asking customers to be 'humble '. As a customer, please may I ask the owner and staff to be humble, less arrogant, more polite and helpful, improve the service, quality of food and learn how to spell.
Written November 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeremy B
Lytham St Anne's, UK1 contribution
Unbelievable
Oct 2021
Not often I would leave a bad review but this place has seriously annoyed me to do this. Having never been to the cafe before we had no idea that it was a one way entry/exit and the door we went In through was the exit ( no sign on outside saying no entry) so that was the start of the rudeness we had to encounter, the lady shouted over that it was a one way system and we’ve come in through the wrong door and didn’t have face masks on so after a few minutes of fumbling around in bags for masks a kind gentleman customer pointed out to us that there were some in the entrance so we then exited the building to enter at the correct door. We put our face masks on and then waited to be seated after a minute the same woman who told us off said that you find a table then order at the counter so we went to sit at a table only for the same woman to then say we couldn’t sit at that table because there was a function on and that was for them!!!!!! At this point I just thought forget it and told her we’re leaving to which she snatched the menus off us and screwed them up. I’m still gobsmacked by the whole events of it even 6 hours after the visit. Wish I’d have read the reviews before going, looks like it’s not the first time people have had this sort of treatment there.
Written October 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dunesdeb
blackpool44 contributions
Great local cafe
Sep 2021 • Friends
On a cold blustery day walking the dog with a friend decided to call in for a coffee.
As we had the dog we took our coffee outside.
The lady running the cafe (Simone)called us in to say the they have designated tables for dog owners.
She was very pleasant introduced herself & yes we were asked to wear masks but in a very polite manner & only whilst ordering at the counter.
The coffee was lovely & the cakes Lathams I believe apart from the home made scones looked delicious.
We will definitely be returning with our friends to try the afternoon tea.
Written October 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Plane_Talking_Travel
Lytham St Anne's, UK425 contributions
Bizarre experience at the cafe
Sep 2021 • Couples
Popped in for a drink on our walk home mid afternoon Saturday. Door wide open, several tables occupied. As we walked in a lady behind the counter shouted over that we needed to wear masks. No problem at all, and whilst we didn’t have masks with us there was a supply near the door so we turned round, took one and was about to put it on when the same lady curtly shouted over “actually we’re closed”. With confused looks on our faces we just left. Perhaps we didn’t fit in with the usual clientele?
We hadn’t read the reviews on here until we got home so can now see this sort of experience isn’t unique. If you were actually closing a couple of hours before your advertised closing time perhaps close the door, put the closed sign up and don’t tell people to wear a mask before then saying you’re closed. Very unwelcoming.
Written September 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

phildnb
1 contribution
left uncomforable
Sep 2021
Nice building with friendly reception staff.Diferent kettle of fish in the cafe, the staff on the counter nice and cheerful and keen to provide good service. The cafe manager however I found to be rude and beligerent. shouting over a tabue and cafe floor for my wife and me to wear our face masks, we then witnessed a loud discisssion with another customer who challenged the manager over her manner. this is a very nice venue being ruined by a rude manager. I would just like to add that it takes many years to develop a good reputation, and only seconds to destroy it. this was our first visit and I wonder how many people go more than once.
Written September 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chad B
1 contribution
So rude !!
Jun 2021 • Family
A member of staff (blond haired lady) was so rude to customers that I am surprised she is employed especially with her discriminatory attitude. She tried to usher disabled people out of the cafe as if they were lepers as she did not want her elderly clientele upsetting !!! DISGUSTING !!
Written June 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tillee91
24 contributions
Discriminated against by rude staff
May 2021 • Friends
If I could have given 0 stars I would have done!
Popped here the other day to get a quick bite to eat and a coffee with my dog. We chose our table outside and I went inside to request a menu. The lady at the counter asked me if I had a mask, I told her I don’t and that I am exempt, just as I was about to show her my exempt card she started shouting telling me to get outside because I do not have a mask.
I looked around and realised that everyone inside DID NOT have a mask on either! So I asked why I should leave… only to be shooed out of the building and told to go outside.

This is absolutely disgraceful, I was totally discriminated against for having a disability that prevents me from wearing a mask.

After seeing a couple of reviews and speaking with others about this, it has come to my attention that this has happened more than once.

You should be ashamed of yourselves.
Written June 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ijm174
Blackpool, UK13 contributions
Disgraceful
Nov 2020 • Friends
All though we did not book. We were asked if we did book when we said no. !!! We were completely ignored ln the end we walked out. Staff extremely rude. Dont know how they keep going . I Shall not be going again or recommend
. Such a shame
Written November 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vicky W
Leyland, UK5 contributions
Horrible Rude Staff
Oct 2020 • Couples
Went in for a take away coffee. I had a daisy lanyard around my neck so was not wearing a mask. When I was screamed at across the cafe by a member of staff that I should have a mask on and I couldn’t come in. By this point every customer in the place was looking at me ! I pointed out the lanyard and was ordered To find a table and sit she would take an order. We sat at the closest table which was filthy .. waited at least 10 mins then walked out. Hi
Nicer staff who can actually speak and communicate in a polite manor would be better for customer service !
Not the first time I’ve had a bad experience here but that was a while ago so thought I’d give it another try !! NEVER AGAIN !!
Written October 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 112
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Solaris Centre

Solaris Centre is open:
  • Mon - Fri 9:00 AM - 5:00 PM
  • Sat - Sun 10:00 AM - 4:00 PM