Mecca Bingo and Slots Blackpool

Mecca Bingo and Slots Blackpool: Hours, Address, Mecca Bingo and Slots Blackpool Reviews: 4/5

Mecca Bingo and Slots Blackpool

Mecca Bingo and Slots Blackpool
4
Game & Entertainment Centers
11:00 AM - 12:00 AM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Sunday
11:00 AM - 12:00 AM
About
Welcome to Mecca Bingo Blackpool! We combine traditional bingo with the latest touchscreen technology making it easy and fun to play. You can enjoy a selection of food and drinks in our large venue. Our slots area holds the most popular and up to date games in the industry. If you are over 18, we look forward to seeing and welcoming you to our club.
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4.0
191 reviews
Excellent
89
Very good
37
Average
26
Poor
11
Terrible
28

Clare B
1 contribution
Awful customer service and rude staff
Aug 2021
From the moment I walked in there was a terrible atmosphere, the lady who sells the books was rude and unfriendly. I won on flower power, shouted loud very clearly and held my ticket up high but was ignored as he just focused on the other winner on a max, he asked if there were any more claims and I shouted again still holding my sheet up high but again ignored. A nice lady serving food asked if I won, seeing clearly I was being ignored so went up to Mark the bingo caller. Mark came up to me, grabbed my sheet out of my hand, looked seeing that I clearly won but just very rudely spoke down to me saying I didn't shout very loud, I'm only over there pointing at his chair and said well there's nothing I can do about it now sweetheart. Even though he was told immediately after so he still could have given me my winnings. His tone was really rude and just spoke down to me like I was piece of rubbish. Prior to that incident I ordered two drinks on the app but after 30 minutes they never arrived, so I went to the bar clearly showing my confirmation email on my phone stating that they've not arrived after half an hour. The lady wasn't very friendly and defensively said well has it definitely gone through, have you actually paid for it and got a confirmation? So I said pointing to my phone that's the confirmation email and I've checked my bank account and it's already taken the payment out of my bank account so she asked the man working behind the bar if anything's come through and walked off saying I’ll get my drinks. I also went back to buy more books as we arrived earlier so decided to play the earlier games as well as the main ones. The lady serving me wasn't very friendly, polite or approachable at all and pulled a face at the customer in front of me. The whole atmosphere yesterday was awful, most of the staff were very unwelcoming and rude and it has made me never want to visit again! Staff really need customer service training!
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello clarebradley1993, Thank you for taking the time to leave us your feedback. I'm very disappointed with your whole experience that night. There is no excuse for our team to be rude to our valued members and rest assured the team will be shown your review. With regard to the Flower Power flyer, the only person in club that needs to hear your claim is the caller. He or she needs to hear your claim on the last number called or the claim isn't valid. We try to remind our customers to give a loud shout if they think they have one for this reason. I really hope that you will visit us again and give us the opportunity to turn your opinion of us around. Thank you again for leaving us your review.
Written October 3, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Zxft
6 contributions
Crap
Aug 2021 • Couples
All mecca max removed from usual place, queued for 10 minutes to get one and was told we were in wrong queue. If you are going to change something put signs up or have one of the staff tell people.

Never going again
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Zxft, Thank you for taking the time to leave us your review. I'm really sorry that we didn't communicate where the Max boards were. I have taken your comments and mentioned to the Management team working that night to ensure the same issue doesn't happen again. We value all feedback whether on social media or in club so thank you again for taking the time to comment.
Written October 3, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Phillp G
1 contribution
Order food from there food came cold the manner of the manage was not good to stay away from eating there
Aug 2021 • Couples
Staff training how to cook food at the right temperature and show the manager how to talk to the customer
Written August 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi 963phillpg, Thank you for taking the time to leave us a review. I'm really sorry to hear your experience wasn't how we strive it to be. In order for us to improve service to our guests, we rely on feedback so we can take it back to our management and teams and learn from it. We really hope you will give us another try and come and visit us again soon.
Written August 24, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Freddy A
9 contributions
Disgusting and a real lack of professionalism.
Jun 2021
Disgusting. The only reason i am not giving a 0 star rating is because it will not allow me to do so on here. Where do i even begin? I was spoken to on several occasions tonight like i was dog muck on the bottom of someones shoe. Total lack of professionalism. I understand the staff were stressed due to the drinks order machine being faulty, but i am a paying customer and i will not tolerate being spoken too in the manner of which i was. After waiting with my arm in the arm, like a child at school for a drink for around 20 minutes, i was told to order with the lady with the bumbag, who appeared to be struggling to serve the whole room on her own. I went to see if i could order at the bar and asked if i could then return to my seat and wait for my drinks to be brought to my tble, thinking that it would help. Mick, who i believe is the Deputy manager was very rude indeed, and spoke down to me. A lady who worked for the company came over and said what do you want", again so rude, when she walked away she also said to myself and my friend "i am not your personal barmaid" On my return from the toilet, i could see that some drinks, had not been brought to the table, so i went back to Mick and asked him where the rest of the order was, not knowing that my friend had taken a drink outside. I was ordered to go and sit down, and tbh under these current circumstances i thought ok fair enough. Mick came over and slammed the pint of larger down on my table, the lady who was rude originally came over and said that my friend that i was with had taken one drink outside, i apologised immediately but Mick thought it was ok to snatch the pint off the table, almost pouring some of it over me. It is a real shame that this is the only Mecca Bingo in Blackpool otherwise i would not return. Disgusting.
Written June 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi 690freddya, Thank you for taking the time to leave us a review. I am sorry to hear that your experience at our club has not met your expectations. Members satisfaction is our top priority and I am truly sorry that wasn't demonstrated to you. As way of an explanation rather than an excuse, all Bingo Clubs were thrown into the deep end in June and were told with 3 days notice we had to implement full table service. Most of our teams have never had to do this before and with such little notice left us barely anytime to train anyone. The company tried hard to get all the relevant technology to us to help but again, that was near on impossible to do. Our teams were left very frustrated, from your review it seems some of the frustration may have been taken out on you. I can only apologise for your experience in club that day and I would like to reassure you that this will not happen again. Our venues are finally getting back to some sort of normality and our valued members can now order from the bar again. You also have the option of ordering your food and drinks via the My Mecca App and have everything delivered to you straight to your table. I hope that you will give us the opportunity to prove to you that we can provide great service and an entertaining evening out. Thank you again for taking the time to leave us your review and we hope to see you soon.
Written July 31, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tigeriffic69
Leyland, UK1,152 contributions
September 2020 visit (AVOID)
Sep 2020
I signed up to Mecca, and asked a couple of questions, at the reception regarding prices, and times. I decided to go for the rock and roll evening. I thought as it was Blackpool, people would dress up, and the atmosphere would be buzzing. I turned up to the Venue, and followed the crowd, and swiped my card, I then found the books counter, I spent almost £30 for my books. I found this very expensive. I asked the lady who served me what order they were played in, and she just laughed at me. I walked in and found a seat. There was a couple on the next seat to me, and they helped me put my tickets in order, as they was regulars. There was no atmosphere in here at all. At one of the breaks I went up to the bar to get some food, I queued for a good 10 minutes, and was told when I got to the front that I needed a table number. I then asked if I could buy some snacks. I was told they do not serve snacks at the bar, The guy who spoke to me at the bar had a suit on, and looking at the pictures on the exit. I realised he was the Manager. A hen party turned up to the Bingo. They kept getting told off for being too noisy. In the end they were asked to leave. At the end I asked the couple what happens with the rock and roll bingo. She explained I needed to go back to the books counter, and get some more tickets. I was told there was 2 games at the rock and roll Bingo. I asked if I could buy one, and then if I liked it, buy the second. The member of staff told me, I had to stay for both games, as she did not know which ticket was first the blue, or the green. Then she was getting stressed as there was not enough money in the tills to give change/money out, and started shouting at another member of staff. I said that I only wanted to play one game. I was told, buy 1 ticket, and if its the wrong colour come back. The Rock and Roll Bingo was good, but not a lot of people were playing, and found out that the prizes were vouchers to come back to Mecca. I did not know if there was a different way out and I asked a member of staff how to get out. I was again laughed at. I spoke to at least 6 members of staff, and not one of them was helpful. I would not return, and definitely not recommend.
Written December 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

D W - Stoke On Trent.
Stoke-on-Trent, UK312 contributions
Weekend treat.
Oct 2020 • Couples
We visited Blackpool for our annual weekend away and as usual we visited Mecca bingo to see if our luck was in, we didn’t win but we had a good night. Table service to our table where we ordered drinks when we sat down. We will be back again next year. :-)
Written October 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul S
1 contribution
RIP off bingo at mecca Blackpool
Aug 2020 • Couples
This is a terrible place to play bingo . Prices have shot up . You dont get as many electronic tickets as you used to. Then the ques to get in is caused by staff not knowing what they are doing .this is why I gave this review.
Written September 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ellie
1 contribution
Never go here. Awful first time
Jul 2020 • Friends
Staff are so rude, guy with dodgy eye especially. Called a full house and told me we were wrong when we checked each other’s cards and all numbers were called. Totally unfair. Rules need explaining more because it’s so unfair.
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Warren P
Longridge, UK4 contributions
Good afternoon entertainment
Mar 2020 • Friends
Visited mecca on saturday afternoon made two new members, gained some freebies and discounted bingo aswell as 4 pint pitchers for a tenner, very reasonable priced food , good clean hall and comfy seats. Fantastic time and managed to win £110 , so top day with good friends
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karen S
Blackpool, UK11 contributions
Brilliant
Feb 2020
We had a brilliant night out the food is always great we go every week and always have a great night especially when we win😀 I would definitely recommend it for people of any age group.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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