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Review Highlights
Fantastic

Brilliant store. Fantastic products. Managed to get a good deal on a demo product. Friendly staff... read more

Reviewed 1 week ago
Hazel M
,
Colwyn Bay, United Kingdom
via mobile
Plesant Friendly Staff

I purchased a lovely handbag here which was in the sale. The 3 staff that looked after me were all... read more

Reviewed 3 weeks ago
loobys
,
Staines, United Kingdom
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  • Excellent56%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible1%
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Contact
Alexandra Buildings, Windermere LA23 1BQ, England
Website
+44 15394 88100
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Reviews (293)
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LanguageEnglish
Traveler rating
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All reviews flagship store excellent cafe cafe upstairs great store under one roof shopping experience favourite shop kitchen utensils full range coffee and cake worth a visit railway station on display car park soft play area rainy day lake district
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1 - 10 of 288 reviews
Reviewed 1 week ago via mobile

Brilliant store. Fantastic products. Managed to get a good deal on a demo product. Friendly staff with knowledge of the products.

Date of experience: July 2019
Thank Hazel M
Reviewed 3 weeks ago

I purchased a lovely handbag here which was in the sale. The 3 staff that looked after me were all so friendly and not like Sales Staff but genuinely there to help if you wanted help but not pushy.

Date of experience: July 2019
Thank loobys
Reviewed July 11, 2019 via mobile

We called in here on our arrival in the Lake District for a three night stay with the Scottish branch of our family. A well laid out store, bright and airy, with lots for my wife to buy for our well equipped kitchen.

Date of experience: July 2019
Thank One_of_the_BOFs
Reviewed July 9, 2019

Always love visiting this place as they carry the full range of their products. As someone who lives abroad I find myself taking a full suitcase of products home with me. Their TeaTools are brilliant and I’m taking a load back with me.

Date of experience: June 2019
Thank PaperStoneScissors
Reviewed May 5, 2019

Only wanted to buy a coffee, told to take a seat and someone would take our order as it was table service ! Waited nearly 15 minutes no one showed up to take order as we were sitting outside the main cafe as only wanting...More

Date of experience: May 2019
Thank D6422NHsusanc
Reviewed April 28, 2019 via mobile

Just as we remember from a few years ago. Lots of useful things and plenty of free food samples too. Situated by the bus and train station it’s handy to get to

Date of experience: April 2019
Thank Iang942
Reviewed April 16, 2019

Well organised place, pleasant staff, varied menu. Various options regarding size of meal. Service can be a bit slow.

Date of experience: February 2019
Thank Vacation02735391683
Reviewed April 15, 2019

This is the third time I have been here and can't recommend it highly enough. The food is absolutely delicious and well priced. Plus you get to shop afterwards. What more could you ask for!

Date of experience: April 2019
Thank LHBerk
Reviewed April 5, 2019

First time we have been mid-week and found it a much quieter experience. Plenty of room on the car park and in the café upstairs. Staff helpful, polite and friendly food although not cheap of very good quality.

Date of experience: April 2019
Thank Butterfly1011
Reviewed April 4, 2019 via mobile

They need to give the parking attendant a lesson on customer services. Rude, very intimidating. I don’t appreciate the passive aggressive behaviour

Date of experience: April 2019
2  Thank Olivia N
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Questions & Answers
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gillianw783
July 14, 2018|
AnswerShow all 4 answers
Response from russ-the-rover | Reviewed this property |
Sorry but not seen dogs in this store, there is a nice quite area to sit outside with your dog, but I suspect assistance dogs only. give them a call to make sure, happy shopping.
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