Laser Quest

Laser Quest, Kingston-upon-Hull: Tickets, Tours, Hours, Address, Laser Quest Reviews: 4/5

11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

4.0
14 reviews
Excellent
6
Very good
5
Average
0
Poor
2
Terrible
1

David R
Glasgow, UK411 contributions
Pretty much as expected ...
May 2017 • Family
Most of these places are pretty much alike. Gun, sensors, run around shooting everybody in site - great fun for all!

Could do with a little investment, but still worth going to.
Written May 22, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David L
Kingston-upon-Hull, UK294 contributions
Really good
Oct 2016 • Family
The staff were more then helpful explaining exactly what goes on. It's a large room were you do the running about. Loads of secret places to hide. Youngest was 5 upto me 48 so it's for all ages. £7 for 2×20 mins games. Good value and defo go again
Written October 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Billy B
Kingston-upon-Hull, UK15 contributions
Good experience
Aug 2016 • Family
Was good to do something different in the summer holidays with the boy. Only reason it doesn't get the 4 stars is because there was 1 member of staff, middle aged, lady who was so miserable it's unreal, but it didn't ruin the experience. It does however need a more bubbly person, it looked like she didn't want to be there at all.
Written August 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TA-Photographer
Kingston-upon-Hull, UK327 contributions
i think there running on air
Jul 2016 • Family
serious the staff the place the food its like it was built in the 90s and then never repaired everything is outdated including the packs which often fail

the food is cheap the staff are about as helpful as a wet paper towel this place has really run down over the years its like they dont care anymore

and i guess cleaning is not on the top of the menu as you will inevitably find the sticky carpets fun
Written August 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jcro87
5 contributions
7th Birthday Party
Jun 2016 • Family
Booked party for 15 children. Messed up with booking so children had to have hot menu rather then cold menu. Booked cold as I knew some kids didn't like the hot menu. One lady was quiet rude and rather then apologising made out I was lieing and told me nothing she could do about it. Even tho I had receipt saying cold menu booked. Running late and rushed. Under staffed so nobody around to speak to. Toilets dirty, dark and no toilet roll.. still looked like the old night clubs toilets! One member of staff lovely but kept getting barked at by another member of staff. Apart from all that the kids enjoyed the actual game but I could have spent the 9.50 a head better.
Written June 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Oliver W
Kingston-upon-Hull, UK34 contributions
Much better than expected
Jun 2016 • Business
I visited early afternoon as part of a staff end of season activity. From the outside the place looks somewhat run down, inside is better than expected though. The area is set out with tables and chairs for parents to sit and chill why their kids go crazy. We joined a few teens who were waiting for more participants to arrive. The nice lady at the desk asked us to decide upon our individual nicknames then we were directed up to the arena.

We were given our laser gear and gun. The gear was quite large and heavy, felt a bit outdated. I'm sure there are probably much newer models now. The arena was decent, everything is dark and UV lit so I suggest dark clothes if you want to win. Plenty of places to duck and dodge, not so many places to hide which I personally like as it stops people from camping the whole time. I don't know if it was just from all the excitement or if it just hot and stuffy, but I was sweating buckets by the end.

After the game you get a scorecard. I was champion which obviously made the experience better. All in all it is a great place for kids to charge about and could be entertain for hours. Average place for teens and adults. I think there is probably a lot more they could do with it in terms of raising the participant experience. It was a fair price though so overall I'd give it 'Very Good'.
Written June 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shepsx5
Kingston-upon-Hull, UK2 contributions
Good cold party food, shame about the place
Oct 2015 • Family
I booked my daughters birthday party here for 15 children, when I booked over the phone I was told they opened at 10am so booked the party for 11am-1pm. I had googled laser quest Hull and a web page came up with all the details on which stated the price was £8.50 per child for the party, when I rang to book it the lady at the end of the phone told me it was £9.50 per child, when I queried the price she was rather abrupt. I took a picture of the web page on my phone and when I went in to collect the invites she said "I dont know what you where looking at but it says £9.50 on the website" and showed me her Ipad with the website on. I then got my phone out and showed her the "Hull Laser Quest" webpage I had accessed that showed £8.50 per head, only to be told "thats an old webpage" How was I to know this? I had only queired the price based on what I was looking at on the computer, her attitude again was abrupt, had I not already paid the deposit over the phone earlier I would have been cancelling the party. I was told I would need to confirm the numbers 5 days in advance as I had asked for the cold party food and also to arrive early as the games would be started promptly. So on the day of the party myself and 15 children got dropped of early (as we had been told to) only to be stood outside in the rain as the shutters where down and the place did not open until 11am (opens at 10am on saturdays and sundays!) HOWEVER, 11am came and went, shutters still down and no lights on inside, I rang the phone number and no answer, at 11.05 (5 mins after the party should have started) they answered the phone. I explained that I had a party booked 11-1 and that I was stood outside with 15 children icluding 1 rather unhappy birthday girl and the shutters where down, what was going on? the reply came " yes we're just opening up now, only a couple of minuets late" actually it was 6 minuets late for a party that was supposed to start at 11am, by the time the staff had opened everything up and started to get the children together it was nearly 11.20, when I voiced my annoyance at being stood outside and the late opening up the girl said " well we were'nt that late, and that's what happens when you book an early party slot" I explained about being told it opened at 10 am and that we were told to arrive early, and her reply was "well, if youre not happy honey put a complaint in" the whole attitude was one of "whatever, I'm not bothered". At this point so as not to cause a scene and spoil my daughters party I decided not to say any more, it was clearly not going to get me anywhere, not even a complimentary cup of tea as a way of an apology was offered.

The place itself is very tired and needs a good facelift, before we left (1pm) I used the ladies toilets which only had 2 out of the 3 toilets working and the light above one of these was not working so I chose to use the only one left which I then found had no toilet roll in! surely this should be one of the things that is checked first thing before opening up, given that they were late opening up I guess that might explain.

The ONE thing that has stopped me from rating my experiance at this attraction as terrible, is the party food. I had chosen the cold party food, and I have to say this was good, the sandwiches were fresh and tasty, a few more sausage rolls wouldn't have gone amiss but other than that, I can't fault the cold food provided.

To sum up, the attitude of some of the staff (not all) leaves a little to be desired, the children enjoyed the party, ( but then children don't see what adults see), the cold party food was good and the environment was average to poor.

I will not be visiting this venue again.
Written October 30, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tash K
Kingston-upon-Hull, UK21 contributions
Fantastic 8th birthday party
Jun 2015 • Family
My son and his friend had their joint 8th birthday party at the George Street Laserquest today. The staff were friendly and really well organised and the 17 children totally enjoyed their afternoon. The food was hot and adequate, the cake was great and the party bags were well worth the money. The only downside is the lack of parking facilities however the party more than made up for this. All in all my son and his friends had a brilliant party and I would definitely book a party there again in the future - thank you Laserquest!
Written June 20, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fran R
Kingston-upon-Hull, UK1 contribution
Kids liked it
May 2015 • Family
Kids had great time, staff friendly, all ages enjoyed it.
Not much parking near by, and have to pay on meter, that's the only reason I didn't give it 5*.
Written May 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Claire H
Beverley, UK7 contributions
kids loved it!
Oct 2014 • Family
the best thing about this place for mums is the waiting area is much better than the older one they had in spring bank. The kids loved it and the prices are good, also the stats after each round is so comprehensive which is good because with competitive kids like mine rankings are important! something different for a day out with the kids for sure! brilliant!
Written March 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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