Not worth the visit, the penguin enclosure was extremely small and they did not look happy. The fish also looked unwell, all enclosures seemed unnatural and plastic. It was mostly the same big fish tank looking through different angles around the aquarium. Took us around 35 minutes to walk round it all after a 2 hour drive to get there.

We visited the deep in a rainy day (midweek) with high hopes and thinking it would be quiet as it was not during school holidays . However a big school party arrived at the same time as our booked slot (11am) and made the visit quite unpleasant as they were very loud and kept running into my wheelchair. The deep itself didn’t feel like it had many tanks or actual fish to see and was a lot more set up for educational visits with many exhibitions . As this was a trip for my young niece there wasn’t many tanks she could look at and the main tank was hard to see any sea life in them at times. The tunnel was so small and crowded and we saw no sea life again using the glass lift which again took a while to get into due to the queue that had formed. As I am a wheelchair user and we had a buggy to we had no choice but to wait for the lift as this was the only way to also exit the deep .Overall our experience at the deep was quite disappointing .

This was a nice way to spend a couple of hours but I think older children would enjoy it more. We have a 7 year old, 5 and 2 year old. It was good to see the variety of fish etc there but was over quickly for the cost

Where to begin… £39 for 2 adults, it took us 15 minutes to see everything. Although we couldn’t see much as the viewing windows were tiny and easily blocked by other people. Children screaming everywhere. Won’t be visiting again.

Expensive at nearly £20.00 per person, however, a huge asset to Hull. The Deep makes for a lovely morning out for all ages with highlights for me being the jellyfish, penguins and frogs! It is VERY crowded in the school holidays, as you'd imagine, so keep this in mind when planning your trip - especially if you don't have children yourself. As tickets are valid for a year I keep returning and it is nice to see new and improved areas of the aquarium when I do.

It's ok, I don't see the massive hype. It was packed when we went and there wasn't as much to look at as we would have liked. Only good thing is the annual ticket once you buy one set of tickets to enable you to return if you wanted. We probably won't though

My wife and I visited The Deep with our granddaughters and although they enjoyed their visit we found it extremely unpleasant mainly because of the number of people who were there. We’d followed the instructions to book a date and timeslot for the visit assuming, naively as it turned out, that this policy was to enable them to control numbers. However it looked ominous when we found that all the car parking spaces in front of the building were full and we were then astonished to find a long queue of visitors waiting to pay for admission. What is the point of telling people they must book a time slot and then letting in a lot more people who hadn’t booked? It was impossible to hear any of the commentary and the whole experience was unpleasant. In addition the scenic lift was not working, there were no directions to any other lift, and no-one to ask, so, although elderly, we struggled up 70-odd steps. I noticed several similar reviews on Trip Advisor and, where you had bothered to respond, the comments seemed as though they had been taken from a press release highlighting your achievements in housing a large variety of species and did not address the specific concerns raised. It is for this reason that I am writing to you in the hope that you can do something to make the experience for future visitors less unpleasant than it was for us. In the light of how much you charge to get in it is the least you can do. This is an edited version of the email I sent to the Chief Executive a few days after our visit. 3 weeks later and I haven't had a reply

I didn't mind neither nor did the family it had plenty of attractions but it suddenly turns more into a museum than a fun filled family day out. But what got me the most is the exit, yes their is a fun filled attractive elevator on the way back up but it is the only one, even in a non busy weekday you are waiting 30 minutes plus just to get out. I would recommend a separate elevator for those who just need to leave ect. Special needs or disabilities for this reason I will not be visiting again. In other words accessibility is at poor standards. We ended up carrying a pram up the stairs lol why would you pay to exhaust yourself. Ps *the deep" try thinking more practical and kid like attractions it's not science lol

First time visiting the Deep and at almost £20 per ticket and £3.75 for car parking its expensive. Very short not much in the sense of an aquarium expected much more tanks with more to see. But No its more educational. I was given a yearly pass but i wont be returning. Felt it was only average experience

We have been before and really enjoyed it, more so than the London aquarium! On this occasion though we felt slightly deflated as it seemed smaller than last time (which we appreciate is not the case). I am extremely disappointed that the restaurant had closed - they had an evening restaurant where you could dine with the sharks - why this closed I have no idea! Such a shame as never got to experience it and really wanted to. This is a great place for kids though, soooo much to learn and explore and lots of interactive items for them! This is a must visit if you have children and you haven't been before it definitely is worth a visit. I doubt we'd go again unless in the area (we live a long way away) but really gutted about the evening restaurant!