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The Deep

Features Animals
Closed Now: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
Review Highlights
Very busy but interesting

Really super place but when it's as busy as it got, I didn't want to hang around waiting 3-5 mins... read more

Reviewed 4 days ago
EugeniaKB
,
Yorkshire, UK
Disapoointed

Waited in a long long line to get in and then paid a huge admission fee only to find that it was... read more

Reviewed 2 days ago
Julie B
,
Inverness, United Kingdom
Read all 4,289 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“fish”(1,101 reviews)
“sea life”(214 reviews)
“main tank”(135 reviews)
About
Located in Hull, The Deep is an award winning aquarium home to 3,500 fish including green sawfish, spectacular sharks, rays and a colony of Gentoo penguins. Journey through the story of the world's oceans travelling through a unique blend of...more
Closed Now
Hours Today: 10:00 AM - 6:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
Tower Street, Kingston-upon-Hull HU1 4DP, England
Website
+44 1482 381000
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Reviews (4,289)
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All reviews fish sea life main tank large tank penguin enclosure bubble lift an aquarium annual pass gift aid soft play area picnic area all ages interactive displays school holidays family ticket car park half term
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1 - 10 of 4,240 reviews
Reviewed 2 days ago

Waited in a long long line to get in and then paid a huge admission fee only to find that it was not that great with lots of children running around, maybe if you have kids you would find it funMore

Date of experience: March 2019
Thank Julie B
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded yesterday

Hi Julie B Disappointed to hear that you did not enjoy your visit. We do recommend visiting before 11am or after 2.30pm to experience a quieter visit so we hope you will take advantage of your free unlimited returns that is included in the cost...More

Reviewed 4 days ago via mobile

Always a pleasant trip to come see the many animals and displays you have, each visit is just as fascinating as the last ... Me and my fiancee often love to visit at least once a fortnight

Date of experience: February 2019
Thank ShaneC1724
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 2 days ago

That's great to hear you are such regular visitors ShaneC1724! No doubt we will 'sea' you again soon! With Thanks The Deep Crew

Reviewed 4 days ago

Really super place but when it's as busy as it got, I didn't want to hang around waiting 3-5 mins or so to see things at each exhibit/window. Think they should stagger the entrants and have less people even on busy, wet weekends....More

Date of experience: March 2019
Thank EugeniaKB
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 2 days ago

Thanks for your review EugeniaKB Yes we can get extremely busy during wet weekends and we understand this can be frustrating for some of our visitors. The attraction does tend to be less busy after 3pm so we advise customers who wish for a quieter...More

Reviewed 5 days ago via mobile

Loved our visit. Thank you to Jamie who took the time to talk to us, she was friendly, knowledgeable and very enthusiastic about the job she does.

Date of experience: March 2019
Thank sarahlS7319OU
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 4 days ago

Thanks Sarah, we hope you come come and 'sea' us again soon! Best fishes, The Deep Crew

Reviewed 6 days ago via mobile

We love coming here and with the free return for the year it’s an amazing place that’s good value for money. The staff were very helpful and good with the kids. My boys love it there especially my shark mad son.

Date of experience: February 2019
Thank MrsEmmaBx
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 5 days ago

Thanks Emma, hope to 'sea' you again soon! Best fishes, The Deep Crew

Reviewed 6 days ago via mobile

Once you have been you have been. A little over rated. Its only saving Grace is once you have paid you can go again in that year. But as i said once is enough. Penquins were disappointing the thank us not really that big and...More

Date of experience: June 2018
Thank 359nickyjohndon
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 5 days ago

Thank you for taking the time to leave a review and we are sorry that you didn't enjoy your recent visit. We strive to be a visitor attraction the appeals to all. There are almost 3,500 fish at The Deep, and approximately 5,000 animals overall...More

Reviewed 1 week ago

It is hulls most visited attraction and rightly so. Price considering it is a yearly ticket is great value for money. Plenty of exhibits for all ages to enjoy. The ice wall is a favourite of my grandson. Well kept and the large tank is...More

Date of experience: March 2019
Thank Sue C
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 1 week ago

Hi Sue Fantastic review thanks so much! Hopefully we will 'sea' you again soon! Thanks The Deep Crew

Reviewed 1 week ago via mobile

We love the deep and visit a couple of times a year. Once your purchase your full price ticket you can get in for free for 12 months which is amazing value for money. Plenty to look at and the talks are very interesting too.fab...More

Date of experience: April 2018
Thank Laura B
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 1 week ago

Thanks Laura B and great to hear that you take advantage of your 12 month pass! We will 'sea' you soon no doubt! With Thanks The Deep Crew

Reviewed 1 week ago

Booked tickets online and drove 2 hours to be met with a guy in high viz creating an enormous traffic jam on approach roads. Very annoying i am sure for other local businesses who rely on the road. Finally drove up to him to be...More

Date of experience: March 2019
Thank rogerc372
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 1 week ago

Hi rogerc372 Thanks for your review and sorry to hear that your visit was not what you had hoped. We can get very busy especially around the school holidays and on weekends which does often result in queues however our reception team do work efficiently...More

Reviewed 1 week ago via mobile

Great pointed building jutting into the Humber housing thousands of of sea creatures and more recently penguins. Most aquariums have a glass tunnel and so does the Deep but it also has a glass lift. Great cafe with views at the top and an excellent...More

Date of experience: March 2019
Thank Normanmortell
TheDeep-HU14DP, Public Relations Manager at The Deep, responded to this reviewResponded 1 week ago

Thanks Normanmortell for your review and great to hear that you enjoyed your visit to The Deep. we hope you 'bob' back again soon! With Thanks The Deep Crew

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Questions & Answers
Ask a question
skeggybaby
June 26, 2018|
AnswerShow all 7 answers
Response from TheDeep-HU14DP | Property representative |
Hi! Obviously this can depend on the day but as a general guide for a quieter experience we do suggest visiting outside our busy periods of 11am and 3pm. With Thanks The Deep Crew
0
Votes
Dave C
April 6, 2018|
AnswerShow all 2 answers
Response from traceyjaynewilson | Reviewed this property |
Yes it is wheelchair friendly
0
Votes
JanJenkins2016
April 3, 2018|
AnswerShow all 7 answers
Response from TheOuchPoucher | Reviewed this property |
There are stairs available, but the lift is brilliant and enhances your trip and I get vertigo badly and petrified of heights, but I can easily handle the lift!
1
Vote