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Address: 7 High Street, Royal Tunbridge Wells TN1 1UL, England
Phone Number: 01892 530111
Website
Today
9:00 am - 8:00 pm
Closed now
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Hours:
Mon - Tue 9:00 am - 6:00 pm
Wed - Thu 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 12
    Excellent
  • 3
    Very good
  • 3
    Average
  • 5
    Poor
  • 9
    Terrible
Lovely pregnancy massage

My husband booked me in for a 'beautiful bump' pregnancy massage. I arrived just in time and some of the girls on reception aren't so friendly and give you an icy look as you... read more

3 of 5 starsReviewed 3 weeks ago
HarriGoddard
via mobile
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband booked me in for a 'beautiful bump' pregnancy massage. I arrived just in time and some of the girls on reception aren't so friendly and give you an icy look as you enter. I was given a health form but left waiting for 15 minutes even though my massage was booked for 1pm. There were no apologies for... More 

Helpful?
Thank HarriGoddard
London, United Kingdom
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 4, 2016 via mobile

-First time here no medical questionnaire? -never got asked if I have any pain anywhere or an area that needs attention. - deep tissue massage was not deep tissue. Basic massage. Disappointed. -girl seems to young and inexperienced. -music when arrived was too much! Gospel screaming woman - I came to relax!! -could hear music from downstairs/outside whilst having massage... More 

Helpful?
Thank roxyanddougie
Royal Tunbridge Wells, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 25, 2016

I went for an eyebrow shape yesterday and what a horrible experience. I don't mind when they're running late iif at least the job was done properly. The therapist pretty much did it in a dark room, left the wax on too long so my brows are slightly burnt this morning. Also the shape on both is terrible, I had... More 

Helpful?
Thank Pascalie78
hastings
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 23, 2016

I had an aromatherapy full body massage with Kim which was absolutely amazing. I nearly fell asleep and did not want the massage to end. The staff are all lovely and the salon is lovely too

Helpful?
Thank topcat67uk
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 29, 2015 via mobile

This spa used to be my favourite - since the Spanish manager left the whole spa has declined in standard. They literally have no idea how to treat a customer who has paid hard earned money for a relaxing time. The downstairs smelt really bad after some sort of leak - it was filthy where the leak had not been... More 

Helpful?
Thank HackneyChild
UK
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 18, 2015

Fantastic service from all staff and treatments, would highly recommend. The manager is first class and knows how to treat their loyal customers, which is lacking in other Spas I have been to in the past. The products they use for the manicure pedicure are very long lasting well worth the money. Best spa in Tunbridge Wells. Enjoy

Helpful?
1 Thank Lynda100
London, United Kingdom
Level Contributor
33 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 5, 2015

I booked a 1 hour back massage and was greeted in a friendly way and led into the salon upstairs. The massage was very pleasant and relaxing but the masseuse had decided to put her ipod on the docking station so we listened to everything from pop music to random cathedral choir music, it was very odd! Afterwards, I paid... More 

Helpful?
Thank Annie U
Royal Tunbridge Wells, United Kingdom
Level Contributor
33 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 24, 2015

I visit this branch of Champneys very regularly, for various treatments. It's ideally located for me which was what drew me in the first time. I've had a variety of treatments, including waxing, spray tans and massages, and I've never been disappointed. I feel relaxed as soon as I sit in the waiting area...everything smells and sounds so soothing! The... More 

Helpful?
1 Thank Samantha H
lucylou35
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015

For such a fee, I was most disappointed. Being 7 months pregnant I had the usual aches and pains and so my husband purchased what he thought would be a relaxing afternoon of being pampered for me. The first treatment 'beautiful bump' was a back massage, obviously being pregnant, I couldn't lay on my side.. I was expecting something firm... More 

Helpful?
1 Thank lucylou35
Royal Tunbridge Wells, United Kingdom
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 17, 2015 via mobile

As advertised, friendly staff and good service. Clean and well present establishment. Very welcoming and accommodating. Have heard some mixed reviews but would definitely return.

Helpful?
Thank twinad29

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