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Spa Valley Railway

Royal Tunbridge Wells, United Kingdom
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About Spa Valley Railway
Heritage Railway operating Steam and Diesel trains between Tunbridge Wells West and Eridge with intermediate stations at High Rocks and Groombridge.
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Closed Now
Hours Today: 9:30 AM - 5:00 PM
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Spa Valley Railway
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Phillip T wrote a review Jan 11
1 contribution
We took our 7yr old Polar Express Mad Son on the Polar Express for a Christmas treat, and we’re having a good time until the Conductor picked up our Sons ticket and proceeded to let a girl on the opposite table practice stamping the ticket. My Son was devastated. After contacting organisers to complain we were sent another ticket as replacement and sent something special (their words) for the inconvenience… which turned out to be a creased up postcard !!!
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Date of experience: December 2021
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Jenny wrote a review Jan 9
Bromley, United Kingdom1 contribution
Our visit today was thoroughly enjoyable. We had a four month old with us in a buggy and the staff helped us at every station. They were engaging with our 5 year old and all of us enjoyed the experience. We will be back!
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Date of experience: January 2022
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Anne N wrote a review Dec 2021
East Grinstead, United Kingdom2 contributions2 helpful votes
Beautifully presented afternoon tea. A small wicker hamper for two... savouries and (two bite size) selection of cakes. Scones, jam and cream to do as you wish. Jam first? Cream first? All fresh and delicious. Attentive but not intrusive serving staff. You made two nearly 70 year old ladies very happy. Tea and talk with no preparation and no washing up. That’s a win win as far as we’re concerned! No idea which engine was pulling/pushing us. That was irrelevant to we heathens!! We did enjoy looking out for the freshly painted lineside gradient/mile posts. Thank you to all the volunteers at Spa for a wonderful afternoon tea and train ride.We will be back soon.
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Date of experience: July 2021
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Response from JonniePay, Manager at Spa Valley Railway
Responded 4 weeks ago
We're glad you had a lovely Afternoon Tea with us and enjoyed your train ride!
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Louis L wrote a review Dec 2021
1 contribution1 helpful vote
During the Polar Express trains I have had the privilege to be able to work as a volunteer welcoming our guests. The sheer hard work was made light as a feather seeing the smiling faces of all those children and loads of adults alighting the train after a visit to the North Pole, and the faces full of expectations when boarding. It has been a sheer pleasure to see so many happy people on the platform an it has added so much to my own Christmas experience this year. Magical.
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Date of experience: December 2021
1 Helpful vote
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Pamela J wrote a review Dec 2021
Benfleet, United Kingdom79 contributions43 helpful votes
We had such a fantastic time on Wednesday. Made a great start to our Christmas holidays. It was so well organised and the staff and characters on board were wonderful and made it such a happy and magical experience. We had a few family members who had dietary restrictions and they coped with this very efficiently too. Thank you to everyone for your hard work! Would definitely recommend!🎅🎄🚂🎅🎄🚂
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Date of experience: December 2021
1 Helpful vote
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Response from JonniePay, Manager at Spa Valley Railway
Responded Dec 24, 2021
Thank you for your lovely review, we hope to welcome you back on board the Polar Express again in 2022!
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