Royal Cars Tunbridge Wells

Royal Cars Tunbridge Wells, Royal Tunbridge Wells: Hours, Address, Royal Cars Tunbridge Wells Reviews: 4/5

Royal Cars Tunbridge Wells
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
We are a growing private hire company who look to provide superb customer service at extremely competitive price in and around Tunbridge Wells.
Suggested duration
< 1 hour
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4.0
12 reviews
Excellent
8
Very good
1
Average
0
Poor
0
Terrible
3

catherine w
1 contribution
Manger Rude, lacks customer service
Oct 2020 • Solo
Driver very professional, but short changed me and manager of taxi firm, been very rude and will not give me the 5 pound they owe me? He twists my words and made out its my fault. Driver made a mistake, as could not add up? I only notice when taxi driven away. Rushing for train, they I noticed 5 pound short. Contacted manager of Royal and he did not believe me! Contacted tws council and the police.
Written October 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Catherine, I will be very happy to forward all the emails to them as I think we have been very polite and professional to you but twisting your own words they will see that this is a scam.....by far. All the best, Royal Cars Tunbridge Wells
Written October 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ann F
3 contributions
A professional, courteous service
Oct 2019
l have used this fixed fare company several time travelling from Tunbridge Wells to Gatwick and always been very happy with their service. The booking is confirmed by email as is the registration of the car and the name of the driver......very important for a woman travelling alone. l would not use any other company
Written December 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Oliver L
Saint-Paulien, France2 contributions
Great Service
Dec 2019
Pick up from London Heathrow in an 8 seater. Used Royal cars about half a dozen times. Always courteous, on time great, great texts to notify you when the driver is on the way. Can’t fault them - the service every cab firm in Tunbridge Wells should aspire to.
Written December 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks for sharing your review.
Written December 2, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Donna C
5 contributions
Best taxi company in Tunbridge Wells
Jun 2019 • Family
I needed my son picked up at short notice. As always Royal Cars provided an efficient, courteous and prompt service and the man in the office went out of his way to make sure that the driver and my son had found each other which put my mind at ease. We have used Royal Cars on many occasions and they are, in my opinion the best taxi company operating in Tunbridge Wells.
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LimonerosKent
Tunbridge Wells112 contributions
Excellent Taxi Firm
May 2019 • Friends
This company is refreshing. Smart cars, smart drivers, polite, on time and above all excellent value. What's not to like.
Written June 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bluebirdfan
Tunbridge Wells141 contributions
Gatwick airport transfer
Jan 2019 • Solo
Very good service and great price for my car from T Wells to Gatwick airport. Pre booked a couple of days ahead. Driver arrived a few minutes early and vehicle was fairly new and in very good condition. Would definitely use again and am happy to recommend.
Written February 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dominic W
21 contributions
luxury taxi
Dec 2018
They offer a great service and are always on time. The price for airport transfers are very competitive.
Written February 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Trip270039
6 contributions
Disgraceful service
Jan 2019 • Family
Had to get 7 teenage girls back from daughter’s 17th birthday meal in Tunbridge Wells. Called today - Good price, but when I phoned fifteen minutes later to ask if minibus could pick them up 15 minutes later than booked, they asked for ten pounds admin. Fee to change the time! Phoned back later, having got much more helpful firm to do it, and this lot said they’d charge me the full £51 if I cancelled. That meant I had to stick with this firm. So, Imagine my complete disgust to receive an email, just two and a half hours before our 17 year old daughter and girlfriends were to be picked up, saying the taxi had been cancelled. £5 offered off our next booking. If this is their idea of customer service, don’t call them. There won’t be another booking. Ever.
Written January 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, I am really sorry to hear about your recent experience. Looking at our booking history we, have not found any bookings matching your details. So this booking is definitely not made with us. However, we have found out that there is another company using our name in Tunbridge Wells but they are named "Royals Cars" - This is not us and not related to our company "Royal Cars" in any way. We have already reported this issue with the council and they will be dealing with this appropriately as it's against the council's policy to have similar name for the different taxi company. Our telephone number is 01892 646 646 and email address is info@twroyalcars.co.uk. If you match these details with what you have got then you will realise that you have called different company. I would really appreciate if you could give us a call to discuss this matter as it is very important to us. Kindest Regards Mayur
Written January 15, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tom M
London, UK8 contributions
Pre booked a car and it it never turned up.
Sep 2018 • Friends
I would have given them zero blobs if I could.
We pre booked a car three days in advance of the wedding to take us home from a remote location to our accommodation and it never turned up. After multiple calls explaining where we were he then picked up other people that weren’t us. We managed to get a lift with someone but will not use this company again
Written September 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Tom, We are extremely sorry for the inconvenience caused. The driver picked up the wrong customer and it was the driver's mistake. We sent another driver but you had already left by the time driver got there. We will make sure this does not happen again. Once again, We apologise for the inconvenience caused. Regards Royal Cars
Written September 11, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mark J
52 contributions
On time, well turned out an inexpensive!
Aug 2018 • Friends
Booked a car form France for an early pickup (2 am...) they were there waiting on time, nice car well turned out, takes credit cards and eminently reasonably priced. Definitely do it again.
Written August 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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