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Address: 144 - 146 Hatfield Road | Herts, St. Albans AL1 4JA, England
Phone Number: 441727853347
Website
Today
9:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun 11:00 am - 10:30 pm
Mon - Thu 9:00 am - 11:00 pm
Fri 9:00 am - 12:00 am
Sat 11:00 am - 12:00 am
Description:

Welcome to the beautifully refurbished Crown in St Albans, a charming pub...

Welcome to the beautifully refurbished Crown in St Albans, a charming pub with real character and a warm welcome for locals and visitors alike. Now offering an extensive selection of rare premium spirits, real ales, new craft beers and fine wines. Our dishes are freshly prepared and our homemade burgers are a "must try". Don't forget our traditional homemade Sunday roasts, served with all the trimmings, and our cake & coffee mornings for those looking for something a little sweeter. Take a break and relax in our gorgeous new beer garden or enjoy our beautifully decorated dining area, which is also available for private hire.

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TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 12
    Excellent
  • 8
    Very good
  • 3
    Average
  • 6
    Poor
  • 3
    Terrible
More staff

This pub needed changing or it was going to become flats any minute. The refit is smart and suits the now local clientele, food offer is OK and the beer is served in much better... read more

3 of 5 starsReviewed April 18, 2016
henners296
,
St. Albans, United Kingdom
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
St. Albans, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed April 18, 2016

This pub needed changing or it was going to become flats any minute. The refit is smart and suits the now local clientele, food offer is OK and the beer is served in much better condition than previously, but the service for a pint is slow slow slow, and they are also sneaking in more of their Greene King beers... More 

Helpful?
Thank henners296
Thecritiquereview, General Manager at The Crown, responded to this review

Hi Many thanks for your review of the Crown following your visit. I look forward to receiving any comments from my guests. I am glad that on the whole we are getting things right for you. I will certainly take on board your comments and will try harder to get the service levels right. We do have girls that work... More 

Hertfordshire
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 23, 2016

The surroundings good, staff excellent. But I had a hot chicken and bacon salad, it consisted of a huge bowl of shredded lettuce with miniscule amounts of chicken and bacon thrown in, minimum amount of dressing it was truly awful could not eat it. There was no cucumber tomato onion or peppers, surely all the ingredients that make a salad.... More 

Helpful?
Thank EllieJ45
Thecritiquereview, General Manager at The Crown, responded to this review

Many Thanks for taking the time to review the Crown on Trip Advisor, we take all our guests comments very seriously. I am extremely sorry that you had a poor experience and can only assure you that this will not happen in the future. I would urge you to try again and allow us to correct any wrong doing on... More 

St. Albans, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 9, 2016

First visit since refurbishment Really nice pub Good selection of beers Very friendly helpful staff Nice Sunday lunch Good to have a local like this

Helpful?
2 Thank 563rm57
Thecritiquereview, General Manager at The Crown, responded to this review

Hi Many Thanks for taking time to write a review for the Crown. We are happy to receive all comments from our guests, especially the nice ones. I am so glad you like to have us for your local and look forward to greeting you again soon. Regards Barbara More 

St Albans
Level Contributor
136 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 9, 2015 via mobile

I'm not a GK fan, but thought I'd call in for a pint of Mad Goose before eating at Bar Espresso. No Mad Goose on, so had a couple of lack lustre keg American Pale ale. However, the refurb is good, as we're the staff. It was good to see e v a couple of customers with challenges order their... More 

Helpful?
Thank TravellinTomS
Thecritiquereview, General Manager at The Crown, responded to this review

Many Thanks or taking the time to post a review for us here. I appreciate all the feedback from my guests. We pride ourselves on our customer service so to hear that the staff coped with challenging orders is always good to hear. We are constantly evolving at the Crown and have since changed a few of the real ales... More 

Level Contributor
34 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

Nice renovation recently. But some ales were off and never replaced. However a nice Irish whisky prevented tears. Bit more effort on the ales and feedback will improve.

Helpful?
Thank Richard I
Thecritiquereview, General Manager at The Crown, responded to this review

Many thanks for taking the time to write a review for me. I cannot improve without the feedback I get from my guests. We do sometimes have the crossover with the different ales as we are constantly trying to improve the range of ales that we sell. However I am glad that the tot of whiskey helped to ease the... More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 3, 2015

Hired a room for daughters birthday party. Excellent choice, friendly staff, nothing too much trouble, thank you to the manager Barbara for helping me with a last minute request. Highly recommended venue

Helpful?
2 Thank Lynn W
Thecritiquereview, General Manager at The Crown, responded to this review

I thank you for taking the time to write a review on Trip Advisor and am grateful for you positive comments. We take great pride in ensuring all our guests have a wonderful time. I look forward to seeing you and your family in the Crown very soon Best wishes Barbara and the Crown team More 

St. Albans, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Popped in while I was waiting for a takeaway to be cooked nearby. I was very pleased to see how the interior has been refurbished. It feels more spacious than I remember. Good range of beers on the day I called in. Perfect temperature for my liking. The place had not long opened again but had a buzz about it... More 

Helpful?
2 Thank MLC100
Thecritiquereview, General Manager at The Crown, responded to this review

Many Thanks for taking the time to write such a positive review about the Crown. I welcome all my guests reviews and comments as this helps me to make the Crown the best place to be in St. Albans. I look forward to welcoming you back soon. Kindest Regards Barbara More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

Went for a Sunday roast at end of Oct and what transformation from our roast at the end of September! It was fab! Loads of veg (unlike last time!) so really good! Also the new puddings were delicious - choc fudge cake and the rolo cheesecake, handmade by a member of staff. Also the staff were so friendly and helpful.

Helpful?
2 Thank RcN123
Thecritiquereview, General Manager at The Crown, responded to this review

Apologies for not responding to your comments earlier. I do value all our guests opinions and am glad you like the improvements we have made since our earlier teething issues. I look forward to seeing you again soon at the Crown Regards Barbara More 

2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

I visited this establishment recently with my friend and baby for lunch. The service was excellent and I was made to feel very welcome. The food was good and the decor is fantastic. I will definitely be returning again very soon and will recommend to friends.

Helpful?
1 Thank Lauren M
Thecritiquereview, General Manager at The Crown, responded to this review

Lauren Many thanks for your feedback on trip advisor. I welcome all comments from my guests and am so happy you had a great experience with us. We do pride ourselves on our customer service at the Crown and I look forward to seeing you again soon. Regards Barbara More 

Reading, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 17, 2015 via mobile

Went for lunch but was told kitchen was closed. Even tho on their website it says was open. Second visit kitchen was open but food was not good at all. Took too long to come out and was not worth the money it cost us. Won't be back! Also staff was very rude to my friend

Helpful?
1 Thank Wendy T
Thecritiquereview, General Manager at The Crown, responded to this review

Wendy I am terribly sorry that you had a bad experience with us,I take all comments very seriously. Unfortunately our website is out of date and we are waiting for our technical services to update it. Can you please let me know when you visited us? This would help me to address the problem with rude staff. I am shocked... More 

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