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Review Highlights
Lovely stay with great service

Firstly, the staff were excellent, they could not of been more helpful and inviting within the... read more

Reviewed July 14, 2019
lucy h
,
Chichester, United Kingdom
Good but a bit dated.

We stayed for 2 nights over the Bank Holiday week-end. I was quite disappointed with our dark... read more

Reviewed May 26, 2019
JKR6
,
Stroud, United Kingdom
via mobile
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  • Excellent37%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible7%
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Worthy Lane, Winchester SO23 7AB, England
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All reviews spa break one night stay excellent stay friday feeling breakfast was excellent spa staff city centre cathedral
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1 - 10 of 106 reviews
Reviewed 1 week ago via mobile

Very basic room, extra charge if you wanted a dressing gown and slippers to walk to the facilities from your room even though it’s a spa??? And clearly my £170 for one night isn’t enough to cover those!? The pool area is very tired and...More

Date of experience: August 2019
Thank 998charlotteh
Reviewed 3 weeks ago

This hotel has so much to offer ,the staff were friendly efficient and helpful Our dinner was excellent and very well presented. The breakfast was delicious , not only a buffet but extra items were offered by the staff. My wife found the spa wonderfully...More

Date of experience: August 2019
Thank Martin S
Reviewed July 14, 2019

Firstly, the staff were excellent, they could not of been more helpful and inviting within the hotel. From our check in, to dinner, to breakfast and the spa visit all staff were genuine happy to be helping you. The bedroom was well equipped with everything...More

Date of experience: July 2019
Thank lucy h
Reviewed May 26, 2019 via mobile

We stayed for 2 nights over the Bank Holiday week-end. I was quite disappointed with our dark & dated room however it was spotlessly clean & the bed & pillows were really comfy. The bathroom was similar - not much to look at but the...More

Date of experience: May 2019
Thank JKR6
Reviewed March 6, 2019 via mobile

The reception staff were brilliant at the hotel, thank you for the Indian recommendation!! The room was smaller than imagined and had a sky roof window instead of one facing out (never had that in a hotel before and it was a little prison like)....More

Date of experience: March 2019
Thank caitthelion
Reviewed January 28, 2019

Average 3 Star Hotel (not 4), with clean spaces (narrow) and Rooms. Breakfast is Good but too hot in breakfast room ! People at service and desk seems disinterested in being friendly...i think too young and not expert in treating customers. Rooms are OK but...More

Date of experience: January 2019
Thank JohnnyTriunph
Reviewed January 24, 2019 via mobile

Good location but the hotel did little to live up to its price tag - very strange decor and layout, needed two separate lifts to get to third floor, and rooms were cold on arrival. Rooms were however spacious and the bed comfortable Restaurant, bar...More

Date of experience: January 2019
Thank Uuggh
Reviewed January 4, 2019

Stayed overnight - hotel staff are friendly and good location to walk into city centre. We tried the spa - pool is small but the ability to change the current makes it a fun swim! Unfortunately the steam room was not working and the jacuzzi...More

Date of experience: January 2019
1  Thank 785deanc
Reviewed December 30, 2018 via mobile

Booking seemed relatively easy and after a few quite long phone calls to the spa at the hotel I managed to book 5 of us in for a spa day which included treatments and lunch. As there were so many of us all coming from...More

Date of experience: December 2018
Thank JCC-H
Reviewed December 19, 2018

We arrived at the Hotel one hour before check in time. Reception took our names and held on to our suitcases. We ordered a taxi for 2.30 to go to the cathedral to see The Snowman. Whilst waiting we had a meal in the bar....More

Date of experience: December 2018
Thank Jackie B
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Questions & Answers
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Heather W
November 18, 2017|
Answer
Response from 968humerah | Reviewed this property |
The platinum suite had a fridge.
1
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