We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very basic room, extra charge if you wanted a dressing gown and slippers to walk to the facilities from your room even though it’s a spa??? And clearly my £170 for one night isn’t enough to cover those!? The pool area is very tired and...More
This hotel has so much to offer ,the staff were friendly efficient and helpful
Our dinner was excellent and very well presented. The breakfast was delicious , not only a buffet but extra items were offered by the staff.
My wife found the spa wonderfully...More
Firstly, the staff were excellent, they could not of been more helpful and inviting within the hotel. From our check in, to dinner, to breakfast and the spa visit all staff were genuine happy to be helping you. The bedroom was well equipped with everything...More
We stayed for 2 nights over the Bank Holiday week-end. I was quite disappointed with our dark & dated room however it was spotlessly clean & the bed & pillows were really comfy. The bathroom was similar - not much to look at but the...More
The reception staff were brilliant at the hotel, thank you for the Indian recommendation!! The room was smaller than imagined and had a sky roof window instead of one facing out (never had that in a hotel before and it was a little prison like)....More
Average 3 Star Hotel (not 4), with clean spaces (narrow) and Rooms. Breakfast is Good but too hot in breakfast room ! People at service and desk seems disinterested in being friendly...i think too young and not expert in treating customers. Rooms are OK but...More
Good location but the hotel did little to live up to its price tag - very strange decor and layout, needed two separate lifts to get to third floor, and rooms were cold on arrival. Rooms were however spacious and the bed comfortable
Stayed overnight - hotel staff are friendly and good location to walk into city centre. We tried the spa - pool is small but the ability to change the current makes it a fun swim! Unfortunately the steam room was not working and the jacuzzi...More
Booking seemed relatively easy and after a few quite long phone calls to the spa at the
hotel I managed to book 5 of us in for a spa day which included treatments and lunch. As there were so many of us all coming from...More
We arrived at the Hotel one hour before check in time. Reception took our names and held on to our suitcases. We ordered a taxi for 2.30 to go to the cathedral to see The Snowman. Whilst waiting we had a meal in the bar....More