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Active Nation - The Quays Swimming & Diving Complex

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Southampton, United Kingdom
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Active Nation - The Quays Swimming & Diving Complex
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Reviews (86)
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1 - 10 of 86 reviews
Reviewed yesterday

Went for my sons 2nd birthday treat. Expected the flume pool to be much more than it actually is. There is no actual flume - I don’t know whether it’s me having been to both the aquadrome in Basingstoke and Center Parcs that I expected...More

Date of experience: September 2019
Thank MrsO134
Reviewed 3 days ago

What has happened to just being able to swim about at your own leisure? If like me you can swim enough to save yourself but are no where near Olympic standard, lane swimming is awful. All roped off, everyone one in there rightful lane, just...More

Date of experience: September 2019
Thank Emma W
Reviewed 3 days ago

Without doubt one of the dirtiest and most squalid swimming pools, sauna and steam rooms I’ve ever had the misfortune to visit and I’ve been to a few. On arrival I first observed a staff Member urinating and not washing his hands, which should have...More

Date of experience: September 2019
Thank Relax678068
Reviewed 1 week ago

We use the diving pool recently to support adults with learning disabilities access exercise in the diving pool and/gym. The pool offers people the opportunity to mobilise where they are unable on dry land. There has been a recent issue with the pool chair which...More

Date of experience: September 2019
Thank Sally R
Reviewed 3 weeks ago

From the lockers to the showers to the pool is just simply grotty! A staff member refused to pick up a plaster from the pool- it really just needs some elbow grease. At 8month pregnant it was super hard to go for a swim, one...More

Date of experience: August 2019
Thank Terra Michelle C
Reviewed 5 weeks ago via mobile

Sadly we had a day planned that was ruined. The website wasn't clear enough, so phoned and given the wrong information over the phone. We turned up at 1.30 only to be told the childrens pool was closing and would reopen at 3.30 by a...More

Date of experience: August 2019
1  Thank simonking73
Reviewed August 17, 2019 via mobile

Visited today with three young boys to be greeted by two girls that were unsure of prices and times. We took our full face snorkels with us as you would think this would be perfect for swimming. How we was wrong. I assume some plonker...More

Date of experience: August 2019
Thank 376darrenj
Reviewed July 31, 2019

Went to the quays today, we and been in the past and had a good family swim. Wow how things have changed. Its grotty. Filthy. Mouldy. Rusty. It needs a refurb. When we were swimming in the kids pool we were literally pulling long hair...More

Date of experience: July 2019
Thank Beckernie
Reviewed June 17, 2019

If you're hoping for a swim after work or on a weekday evening, you're out of luck because two thirds of the pool (five lanes out of eight) is closed off to private clubs / lessons. This, despite the website advertising lane swimming from 0730...More

Date of experience: June 2019
1  Thank Woolstonite
Reviewed April 14, 2019 via mobile

As soon you step in the door you can tell that it is a very clean pool. Sometimes the entry system is quite slow, the staff are very calm about it and eventually you will be let through into the changing rooms. When you have...More

Date of experience: April 2019
2  Thank kiwiage9
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jefflou52
January 14, 2019|
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Response from jefflou52 |
I have a seven day free pass issued on Friday 12 January. When is this valid from. From this date or the first time I use it
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