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Red Funnel Ferries

Certificate of Excellence
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Address: Terminal 1, Royal Pier | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number: +44 23 8001 9192
Website
Today
7:00 am - 9:30 pm
Closed now
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Hours:
Mon - Fri 7:00 am - 9:30 pm
Sat - Sun 8:00 am - 6:00 pm
Description:

Red Funnel provides car ferries and high speed Red Jet catamarans to the...

Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.

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TripAdvisor Reviewer Highlights

Read all 782 reviews
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  • 407
    Excellent
  • 242
    Very good
  • 65
    Average
  • 27
    Poor
  • 34
    Terrible
Nice trip

Very friendly staff, quick to get people on and off the ferry. Drinks a fair price. Good value for the car, managed to get straight on, no waiting to board. Booked online.

4 of 5 starsReviewed 2 days ago
wigyet
via mobile
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782 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Took the ferry for a holiday to Isle of Wight. One hour smooth crossing . Booked with our sun holiday vouchers so got it at a discounted price.

Helpful?
Thank Ollie3023
Luton, United Kingdom
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Everything went like clockwork. Printed off my ticket no problems my attraction ticket was given to me at the desk as I was told it would be. Ferry was on time and staff were very pleasant. No problems disambarking. All in all very good and as I brought package deal very reasonable cost

Helpful?
Thank Nikki364
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Wow!! Thank you for your 5* review. We are pleased to hear you enjoyed your overall experience travelling with us. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel we would like to... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very friendly staff, quick to get people on and off the ferry. Drinks a fair price. Good value for the car, managed to get straight on, no waiting to board. Booked online.

Helpful?
Thank wigyet
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your positive review. We are pleased you enjoyed your overall experience travelling with us. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel we would like to thank you for... More 

Southampton, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

V.good ferry service we have been regular users,multi times a year for nearly 20 years. Staff are always good and helpful and food etc fine.Ferries always clean and usually on time.Better fares than Wightlink.Whats not to like.

Helpful?
Thank Roblorence
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your excellent review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. Our staff pride themselves on their customer service and aim to provide our customers with the greatest experience possible and it is lovely to know that we... More 

Southampton, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

takes 1 hour from Southampton,good variety of food snd drinks on board.Book online for best deals as prices vary enormously depending on demand.comfy and smooth but can get very noisy inside .

Helpful?
Thank ugli999
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your excellent review. We are pleased to receive your positive comments regarding your recent journey with us. We always aim to get you to your destination on time in a relaxed environment. As Red Funnel has a demand based pricing structure it is always best to book as early as possible and... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great trip across the solent staff where all very happy. Food and coffee was good. Can't wait for next holiday.

Helpful?
Thank bernie t
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you so much or your 5* review. We aim to provide our customers with the greatest experience possible and it is lovely to know that we have succeeded. We hope you had a wonderful holiday on the Isle of Wight. It is certain a lovely place to visit with beautiful scenery and something for all ages to enjoy. We... More 

Southampton, England, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I visited the I.O.W with my family, last weekend. We stayed for a couple of nights. When we booked the ferry, it was going to cost nearly £100 for a car and two adults. Thankfully, after trawling the Internet, I found a half price voucher, which made it much more affordable. My brother had booked further in advance, and it... More 

Helpful?
Thank Erin C
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review about your recent experience travelling with us. In order to secure our cheapest fares it is best to travel off peak and to book online. Our website offers a selection of times so you can choose the price that suits your budget. If you register with My Red Funnel and... More 

Southampton, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I recently used one of the ferries from Red Funnel, called I remember Red Falcon, to hop over to the IOW for a break, to recharge the batteries after a very stressful time of the year where I have been very busy. I admit that I wasn't very adamant, at first, about it, because I thought it would've been a... More 

Helpful?
Thank julieE2247EZ
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your 5* review, we are incredibly pleased that you found your experience with us to be so enjoyable as we do aim to provide the best experience that we can. We are also pleased that you were able to experience all of the on-board facilities that the Red Falcon has to offer and that you were satisfied... More 

Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Its a ferry, you drive on and then drive off.. There is a café and bar, both of which are a little pricy

Helpful?
Thank Tony M
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for you feedback, one of our top priorities is the punctuality of our vessels and we are pleased that you noted this. In regards to your comments concerning the on-board food and beverage facilities, they have been passed on to the relevant department managers. On behalf of the whole team here at Red Funnel, thank you for travelling... More 

2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Due to having relatives on the Isle of Wight my family and I use the ferries once a month or more. We often find the service fair! The staff are not overly friendly but do their jobs and usually with a smile the boats are clean and tidy and they usually run to time which is a bonus when travelling... More 

Helpful?
Thank James E
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review. We are pleased that you appreciate the effort that we make to ensure that our ferries are clean and tidy as cleanliness is one of our top priorities, along with customer service and efficiency (including the punctuality of our vessels). Regarding your comments about our terminal buildings, I am pleased... More 

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  • Is there a restaurant or café onsite?