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Review Highlights

the outward trip was very choppy and late in leaving Portsmouth by 2 hours but the return trip was... read more

Reviewed February 13, 2019
Chelmsford, United Kingdom
Good trips

We took the Liberation from Poole to Guernsey and two weeks later Back to Poole again. Boarding... read more

Reviewed June 30, 2018
Colchester, United Kingdom
via mobile
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Traveler Overview
  • Excellent35%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible22%
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Portsmouth Terminal, Portsmouth, England
+44 23 9286 5164
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All reviews liberation cabin ferry crossing ship
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1 - 10 of 18 reviews
Reviewed February 13, 2019

the outward trip was very choppy and late in leaving Portsmouth by 2 hours but the return trip was much better and we had a cabin which was fine

Date of experience: February 2019
Thank davidj1950
Reviewed September 28, 2018 via mobile

The worst ferries I have ever travelled on, terrible service , awefull ship the clipper , over crowded, not one crew member happy or even polite, diabolical, if you want to go to the beautiful islands of Guernsey or jersey fly is my advice, condor...More

Date of experience: September 2018
Thank David S
Reviewed August 2, 2018

It was an amazing trip from Portsmouth to Guernsey. The inner cabinet was very nice. Although the trip was delayed a little bit, but it was really comfortable on-board.

Date of experience: July 2018
Thank lei S
Reviewed July 6, 2018

Not the same as a cruise cabin but ok to sleep in overnight. Then able to get a very early and stressfree trip up to our destinations

Date of experience: April 2018
Thank JW1156
Reviewed June 30, 2018 via mobile

We took the Liberation from Poole to Guernsey and two weeks later Back to Poole again. Boarding was painless and as we had paid extra to go in the lounge with reclining seats at the front of the ferry, we were comfortable and had no...More

Date of experience: June 2018
Thank X1509WQdaveh
Reviewed June 29, 2018 via mobile

First time leaving from this port and I must sail our ferry left on time :) everything was efficient and quick getting all vehicles on in time even though security was on parr. Crossing was very calm and a enjoyable one

Date of experience: June 2018
Thank joanandpeter567
Reviewed June 4, 2018 via mobile

On the 10 hour trip from Portsmouth to Jersey we had to keep our dog in the car,as they won't allow pets on board. Imagine being locked in for that long. They did allow deck visits and a brief walk though. On the return trip,...More

Date of experience: June 2018
1  Thank Richard S
Reviewed May 31, 2018 via mobile

Overall Condor ferries are OK, a close eye needs to be kept on their site for boat updates as the Liberation especially has been known to suffer reliability issues (limped to Jersey on one of three engines on one occasion, and stranded In Guernsey due...More

Date of experience: May 2018
Thank BSE-Madcow
Reviewed March 3, 2018 via mobile

Delays delays and again delays. Customer service is appalling, once you pay for your ferry ticket you don't matter anymore. Long story short : booked a fast ferry from Poole to guernsey on the 3rd of March. Before the day of departure I've called their...More

Date of experience: March 2018
Thank Alex P
Reviewed February 1, 2017 via mobile

Finished work trip a day early, so managed to swap morning sailing on Clipper, (passenger ferry), for previous evening on Goodwill, (freight ferry). No complaints with either; good service, good food, comfy bunks.

Date of experience: January 2017
Thank chasdart
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Questions & Answers
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Ray L
October 5, 2018|
AnswerShow all 3 answers
Response from JW1156 | Reviewed this property |
from the same canteen as we had a full cooked breakfast and coffee and tea etc.