Laser Quest at Action Stations

Laser Quest at Action Stations, Portsmouth: Address, Phone Number, Laser Quest at Action Stations Reviews: 4.5/5

Laser Quest at Action Stations

Laser Quest at Action Stations
4.5
Game & Entertainment Centers
Read more
Write a review

Top ways to experience nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
16 reviews
Excellent
12
Very good
2
Average
0
Poor
0
Terrible
2

CuriousHedgehog
Portsmouth, UK28 contributions
Family
We went to Lazer Quest at action stations yesterday for my mums 50th birthday, an odd thing to do for a group of adults but it actually proved to be a really fun experience. We paid for 2 games of 15 minutes which was £60 for a group of 6 and it turned out to be just the right amount. We got a quick briefing with another smaller group which meant our teams were split up between us, then we were all chucked in to a fairly big dark room with two levels and lots of twists and turns and places to hide. The place itself was pretty awesome! They played some hilariously good music to get us going like The Impiral March and after the first game we were already hot and sweaty and enjoying ourselves. The second game was with another group of kids which was slightly awkward to begin with but those kids crushed us.... Again it was loads of fun and we were all red in the face and smiling afterwards. At the end of each game they give you a score card to see how well you did indivudually and as a team.

All in all it was really fun and good value for money, I'd just warn anyone who was thinking about it that you may very well be paired up with a bunch of primary school kids and be beaten by them....
Written April 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nataliya
London, UK275 contributions
Came down here for the day to Portsmouth and played a couple of games, well worth a visit if your a big kid like I am! Great arena and good value for money. Played against a mixed group of adults and teeneagers.
Written September 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

irenet9
Fareham, Hampshire, UK62 contributions
Family
Visited Action Staions which the teenage grandchildren love. Plenty boys toys to have a go and obstacle course,climbing wall and other things. The boys particularly like Laser Quest which is an extra charge but well worth it for the pleasure the boys always get.
Written September 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

karma99
Portsmouth, UK4 contributions
Family
Note: This is a duplicate review from the "Actions Stations" section as I didn't realise that "Laser Quest at Action Stations" had it's own review section.

We visited Action Stations Laser Quest on Saturday 14th April as a trial for our 2 girls (aged 10 and 11) to see if they would enjoy a birthday party there later in the year. Our youngest was nervous but was still looking forward to the experience.
Sadly it was a dreadful time due to the extremely poor staff who did not deal at all with a group of trouble makers. 5 unaccompanied boys aged between approximately 10 and 12 were very noisy in the briefing room before any staff arrived. They continued to talk and laugh loudly during the safety briefing making the staff member who was conducting it stop 2 or 3 times to tell them to be quiet. Eventually when it was clear that they weren't interested in listening to her I expected her to lay down an ultimatum of "be quiet and listen or get out". Instead she turned to the rest of us (about 10 people) and said "Well they're clearly not interested in safety so I'll just speak to all of you instead"!
At this point I should have realised how bad the session was going to be and just taken us out of there.

The game started and immediately devolved into a melee of pushing and shoving and grabbing guns and arms (all things that we were told during the briefing were understandably NOT allowed) by this disruptive group whilst the single staff member roamed around on the lower level (the play area has 2 levels) staying away from where everything was going on at the upper levels.
My wife and I spent the entire game trying to get away from this pack and play with/against the other members of the opposing team and to protect our children.

My youngest daughter left the entire event very shell shocked and in tears, our eldest just saying she never wanted to go back again.

The way that the Action Station staff dealt with this disruptive and aggressive group (or rather didn't deal with them at all) showed a complete lack of care towards younger players and I would not recommend taking children to this activity whatsoever.

Clearly they did not want to deal with this group at the briefing and risk having to refund 5x £6. In this case it cost them a £280 party booking and the guarantee that we will never return there.
I hope retelling this experience will make others think twice about risking taking their own children.

On a happier note we went straight from there to Rock Up (climbing centre) at Whitely Village where the staff could not have been more helpful (or understandably safety concious!) and the girls are having their party there instead.
Written April 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Solveiga S
Munich, Germany21 contributions
Family
Very poor treatment from the staff members. We has our son's birthday party there. The place we were allocated for the food and cake was alright, but members of staff kept coming through the place, taking things from the cupboards and etc. When we asked to stop walking around, we experienced some aggressive attitude towards us. I was outraged by one member's of staff (female) rude behaviour, when she asked us to leave the room immediately after 6p.m, providing we were already packing up. She came and confronted me in an aggressive manner.

Disappointing experience. We'll never return.

I want my money back I've payed for using the space for food and cake!!!
Written September 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Good morning. Thank you for your review, please allow me to shed some light on the issues you have raised. Unfortunately, the volunteers that you encountered belonged to a separate, external organisation that have the use of our cinema and box office area for three nights a week. Whilst this does not excuse the service that you received, please understand that these are not our staff and therefore their actions are somewhat out of my control. I'm afraid I was not on duty on the weekend in question, but was informed that this had happened immediately after the weekend and very swiftly raised the issue with the external organisation, as what I had reported to me was simply unacceptable. I was assured by them that appropriate action would be taken to ensure that a similar situation would not arise again. Now that this has been raised on TripAdvisor, I will re-raise this with them and have them issue you with a formal apology. Would you please contact me at the email address below to confirm that you're happy for me to pass on your details to them, so that they might contact you. Kindest Regards Will Beasley Attractions Operations Manager willbeasley@actionstations.org
Written September 14, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

nickythediva
11 contributions
Family
Never taken part in this type of activity before but it is such fun. Brings out your inner Rambo. Good clear instructions beforehand. Everyone taking part enjoyed themselves. I would do it again.
Written April 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

-Alex--Goat--001
Portsmouth, UK7 contributions
Good quality laser quest, lots of space and all action. Had daughters birthday here, staff were very attentive and didn't feel rushed. Were well equipped to deal with a group of 6-7 year olds. Great fun for all family and great exercise too!
Written October 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

13_marie
Waterlooville, UK85 contributions
Friends
Had a great evening of fun at laser quest,adults vs kids! Everybody enjoyed themselves and it was good value too.lovely lady on reception who is always helpful and happy.Definately recommend for all the family.
Written September 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kathryn j
Waterlooville, UK59 contributions
Family
Fantastic 13th birthday treat for grandson. He's been before but I hadn't. Lovely time had by all three generations. We had a minimum of two goes each. I was terrible on game one but much better game two and beat some of the others. I can't wait to go again.
It's very competitive and you play in teams. Excellent, great fun.
The staff are fabulous. My daughter had been ill when there the year before and hadn't been back until now. She spoke to the staff and they remembered her, she was glad of the opportunity to thank them for how well they looked after her when she became unwell.
Can't praise them enough
Thank you staff for all you did.
Written March 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Theatre Kid
Southbourne, UK115 contributions
Friends
I went to Laser Quest for my best friend's birthday and it was amazing! Inside the arena there was a few amazingly painted floors and heart-pounding music. The atmosphere was amazing! I am having my own birthday there!
Written August 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 16
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Laser Quest at Action Stations