Rye Heritage Centre
Rye Heritage Centre
4.5
10:30 AM - 4:30 PM
Monday
Closed
Tuesday
10:30 AM - 4:30 PM
Wednesday
10:30 AM - 4:30 PM
Thursday
10:30 AM - 4:30 PM
Friday
10:30 AM - 4:00 PM
Saturday
10:30 AM - 4:30 PM
Sunday
10:30 AM - 4:30 PM
About
The perfect start to your visit to Rye! The Rye Heritage Centre is the home of the 'Story of Rye' Town Model Sound and Light show, a handmade scale model of Victorian Rye that plays a show that takes you through 700 years of Rye's history. The Heritage Centre is also host to a fantastic working collection of Old Pier Penny Arcade amusement machines, a souvenir and gift shop, The Smuggler's Attic experience. Guided Walks are also available.
Duration: < 1 hour
Suggest edits to improve what we show.
Improve this listingTours & experiences
Explore different ways to experience this place.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Rye Heritage Centre and nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
102 within 3 miles
Attractions
66 within 6 miles
See what travelers are saying
- KarenMarshallStudley, United Kingdom132 contributionsHighly recommendedFriendly helpful staff. Very informative and interesting talk on the history of the area cleverly illustrated by means of a superb model of Rye, with lighting and special effects. Good display for D Day 80 and enjoyed visiting the smugglers! Also good to see and use the old penny machines!Visited June 2024Traveled as a coupleWritten June 9, 2024
- ritayorkeNewmarket, United Kingdom84 contributionsSuper little placeWe visited Rye twice whilst staying in New Romney for 5 days. We used the local bus service, which is excellent. Rye is such a fabulous little town, lots of history to look at, beautiful buildings, and some fantastic pubs and eateries. Great for a gander, a stroll, and regular pit stops as you go along.Visited July 2024Traveled as a coupleWritten July 26, 2024
- MikeGlossop, United Kingdom1,472 contributionsGreat town modelThe museum is free, but it’s £5 to see the audio visual presentation about the town model, which is well worth seeing. Created in the 70s it’s a masterpiece and it has recently had the lighting upgraded. It has working lights in all the houses!Visited August 2024Traveled soloWritten August 16, 2024
- Elizabeth SDerbyshire, United Kingdom94 contributionsA brilliant walking tour of RyeRye Heritage Centre kindly arranged a private walking tour of Rye for 9 members of our family. Our guide was Paul, the Town Crier, who was really knowledgeable and entertaining. He was so informative about the history and geography of Rye, individual buildings, famous residents and stories from the past. It was also great fun being with a well known local personality. We thoroughly enjoyed our two and a half hours with Paul - many thanks to him.Visited November 2024Traveled with familyWritten November 10, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
421 reviews
Excellent
252
Very good
130
Average
26
Poor
6
Terrible
7
Traceyduggan
51 contributions
Feb 2022
The visit to Rye visitors centre is a first day, must do, attraction. It explains so carefully the history in an animated way using the most amazing model of the entire village.
The model is over 30 years old and is HUGE.
The staff at the centre are very knowledgable and happy to tell you more things about their village that they are so clearly proud of.
The presentation show is 16 minutes long and costs £4.50 for adults. It’s a must!
For a pound you can get 7 new pennies and have a go at very well maintained OLD fashioned penny games.
Ten out of ten for this.
The model is over 30 years old and is HUGE.
The staff at the centre are very knowledgable and happy to tell you more things about their village that they are so clearly proud of.
The presentation show is 16 minutes long and costs £4.50 for adults. It’s a must!
For a pound you can get 7 new pennies and have a go at very well maintained OLD fashioned penny games.
Ten out of ten for this.
Written February 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank You ! It makes such a difference to our dedicated volunteers to read a positive review - we're glad you enjoyed your visit
Written February 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie G
1 contribution
Aug 2021 • Family
What a fantastic place to visit, good prices, very informative and interesting, kids loved the old penny machines and the gifts
But the main event had them asking questions wanting to see more of Rye, spotting places on in the village we had been, seeing how much or how little things had changed.
The staff were absolutely lovely nothing was too much trouble.
Extra points for being wheelchair friendly
Thank you so much, we will have many conversations about Rye due to the village X x
But the main event had them asking questions wanting to see more of Rye, spotting places on in the village we had been, seeing how much or how little things had changed.
The staff were absolutely lovely nothing was too much trouble.
Extra points for being wheelchair friendly
Thank you so much, we will have many conversations about Rye due to the village X x
Written August 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Julie
Thanks for your great feedback - its very rewarding to hear that we made your visit enjoyable
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manfred B
137 contributions
Nov 2022
We stumbled across the Heritage Centre after having left the Car Park. Just as well, as the visit to the Heritage Centre was most informative and the right prelude to walking around the Historic Town Centre.
The educational video only took some 7-10 minutes and was modestly priced. It was very easy to start the walk from the bottom of Mermaid Street.
The staff at the Heritage Centre were very friendly and helpful in providing some tips as to how best to explore Rye. It was very easy to reach the bottom of Mermaid Street from the Heritage Centre and a good place to start the Walk.
The educational video only took some 7-10 minutes and was modestly priced. It was very easy to start the walk from the bottom of Mermaid Street.
The staff at the Heritage Centre were very friendly and helpful in providing some tips as to how best to explore Rye. It was very easy to reach the bottom of Mermaid Street from the Heritage Centre and a good place to start the Walk.
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony M
1 contribution
Oct 2022 • Couples
Popped in to see what Rye was all about. Women, I assume we're staff, they were behind the counter,were busy chatting to each other.
My wife and I sat down to see the display on the.monitors and cod see a door to our right. Looked in to see a model of the town and a sign it was some sort of show for ÂŁ4.50 about the town.
As my wife and I were the only ones in the place, thought the staff might show some interest in us and explain what the show was etc, but they were all still too busy chatting.
We left. If you are going to set up a heritage centre they are least have some staff that are willing to take an interest.in the visitors.
My wife and I sat down to see the display on the.monitors and cod see a door to our right. Looked in to see a model of the town and a sign it was some sort of show for ÂŁ4.50 about the town.
As my wife and I were the only ones in the place, thought the staff might show some interest in us and explain what the show was etc, but they were all still too busy chatting.
We left. If you are going to set up a heritage centre they are least have some staff that are willing to take an interest.in the visitors.
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Tony, thanks for your feedback. I'm sorry you and your wife felt neglected although I am certain that had you made an approach to the volunteers on the desk they would have been very happy to engage with you. I am confident that this is a one off as we are frequently complemented on the friendly and helpful service that visitors receive from our all wonderful volunteer staff
Simon, Manager, Rye Heritage Centre
Written October 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lord Watney
east sussex293 contributions
Jul 2021
Just reopened and now run by volunteers as the local council couldn’t meet the running cost.
The gem is the town model, a sound and light show which gives a brief history of Rye.
A must if you’re coming to Rye!
Small penny arcade with 1960’s slot machines, great fun,
Friendly, helpful staff
The gem is the town model, a sound and light show which gives a brief history of Rye.
A must if you’re coming to Rye!
Small penny arcade with 1960’s slot machines, great fun,
Friendly, helpful staff
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your positive review - it's very rewarding for our volunteers to know they are doing a good job
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Albert D
Sutton, UK1 contribution
Jul 2021
Visited here in July 2021. Although lockdown restrictions had been removed my wife and I were aggressively told by the man behind the counter that we should be wearing masks. We are both exempt for genuine medical reasons and were very offended to be confronted this way. We should not have to explain our medical history's simply to enter this centre, particularly as there was no-one else in there!
Won't be going there again if that's the best Rye Council can provide!
Won't be going there again if that's the best Rye Council can provide!
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi - thanks for your feedback, we will be sure to use it to help train our volunteers and improve our customer service.
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laura w
8 contributions
Aug 2021 • Couples
Our visit to Rye Heritage Centre was excellent. The town model, show and introductory talk were detailed, informative and really interesting. The gift shop is well stocked with some lovely mementoes, including a little bear that now resides in our car. The volunteers were friendly and approachable. We can't recommend this highly enough - remember to take a few pound coins for the penny arcade too! Well worth a visit, a lovely insight into the history and heritage of Rye.
Written September 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you ! We are so glad you enjoyed your visit - good feedback is a real boost to our hardworking volunteer staff. Lovely to hear that one of our bears has a cherished new home :-)
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amandanack
Rye, UK2 contributions
Sep 2021
Upon entering the Rye Heritage Centre, we were greeted by the two lovely, professional, helpful staff members. The town model, made to scale of Victorian Rye was fascinating and incredibly detailed. Whilst looking at the town model we watched the sound and light show which is all about 700 years of Rye's history.
There is also a collection of old pier arcade machines and items on sale in the shop, including books and guides. A great way, whilst looking around Rye, to spend an hour or so. Thoroughly enjoyable both for adults and kids.
There is also a collection of old pier arcade machines and items on sale in the shop, including books and guides. A great way, whilst looking around Rye, to spend an hour or so. Thoroughly enjoyable both for adults and kids.
Written September 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you ! We are so glad you enjoyed your visit - good feedback is a real boost to our hardworking volunteer staff
Written September 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chucky77
Leeds15 contributions
Apr 2024 • Friends
Sometimes when a relatively small space is managed really well, over decades, by people who fully appreciated the opportunity of what they had been loaned, and in doing so were given the enormous privilege of being able to provide such a super rare collection of interactive and entertaining vintage automata and working models that are seldom seen anywhere else in the Country on public display, this little space of marvelous mechanical delights and part of our costal social history was truly something to behold, reminisce over, relive fond childhood memories, show the children and the grandchildren and for a time spend a few pennies of sheer enjoyment down memory lane. One of the best collections of rare penny slot machines, novelties and working models in all of the UK, all upstairs, well set out, perfectly displayed, and earning money for the Heritage Centre. Fantastic.
Now.... imagine some fool decided to change all that, send two thirds of the machines back, and move the few remaining ones downstairs, a shadow of it's former self.
I don't think Rye Heritage Centre is exactly awash with funds. The machines once brought a good income, not any more. Academics are usually not entrepreneurs and this is a typical example of how to trash something.
I do hope whoever is currently in charge moves swiftly on, they probably think they're doing a good job? Unfortunately in most trusts and charities the hopeless get promoted and eventually end up at the top. In this instance they should be downgraded to preside over a very small kiosk to manage.
I'm expecting some patronising response, but at the end of the day Rye Heritage Centre, you didn't appreciate what you had, and you ruined that for everyone.
Shame on you.
Now.... imagine some fool decided to change all that, send two thirds of the machines back, and move the few remaining ones downstairs, a shadow of it's former self.
I don't think Rye Heritage Centre is exactly awash with funds. The machines once brought a good income, not any more. Academics are usually not entrepreneurs and this is a typical example of how to trash something.
I do hope whoever is currently in charge moves swiftly on, they probably think they're doing a good job? Unfortunately in most trusts and charities the hopeless get promoted and eventually end up at the top. In this instance they should be downgraded to preside over a very small kiosk to manage.
I'm expecting some patronising response, but at the end of the day Rye Heritage Centre, you didn't appreciate what you had, and you ruined that for everyone.
Shame on you.
Written July 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hab7
Ashford9 contributions
Apr 2022 • Family
I definitely recommend starting your trip to rye here. The town model is brilliant and the history of the town is explained and even the ghost stories!
Staff are very helpful and have a great knowledge of the town.
Bring a pound to exchange for old pennies to use on the old slot/games machines, kids loved it!
Staff are very helpful and have a great knowledge of the town.
Bring a pound to exchange for old pennies to use on the old slot/games machines, kids loved it!
Written April 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is this ghost tour good for Italians with school girl English only ?
Written July 1, 2019
Sorry, I believe there are walking "ghost" tours of Rye, but I cannot comment as I did not go on one!
Written July 3, 2019
What are the opening times over the Easter weekend?
Written April 14, 2019
Hi there!
We are open every day between 10am and 4pm over the Easter weekend, including Good Friday and Easter Monday.
Looking forward to seeing you!
Written April 15, 2019
What are the opening times/dates at the beginning of September, please? As the website is down, I couldn't find details.
Written June 23, 2018
Hi Heather,
Sorry you are having difficulties with the website, it is having an update at the moment.
In September, we will be open 7 days a week, 10am-5pm.
Kind regards
Louisa
Heritage Centre Manager
Written June 24, 2018
Visiting Rye next week for few days on my own but with a dog. Are dogs allowed in the centre please?
Written June 4, 2018
Hello Margaret,
Yes, we love dogs here in the Heritage Centre! They are welcome in the centre itself, and we will let you take them into the show if you think they will be alright with the lights and music.
Hope to see you soon!
Louisa - Heritage Centre Manager
Written June 5, 2018
Is it suitable for disabled people with reduced mobility
Written March 10, 2018
Hello there!
Our main attraction, The 'Story of Rye' Town Model show is fully wheelchair and mobility scooter accessible, and is a fantastic way to experience and learn about Rye without having to tackle cobbled streets!
However, our Old Pier Penny Arcade is located on the first floor of the centre, and is therefore not wheelchair accessible.
Hope this helps!
Written March 12, 2018
Hi Jill,
The Town Model is ÂŁ3.50 per adult and ÂŁ1 per child, and the Old Pier Penny Arcade is free to view, or Old Pennies are available to buy in the centre to play on the machines.
Hope to see you soon!
Written June 6, 2017
Showing results 1-6 of 6
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing