Sama's Circus City

Sama's Circus City, Brighton: Address, Phone Number, Sama's Circus City Reviews: 3.5/5

Sama's Circus City
3.5
Game & Entertainment Centers

3.5
17 reviews
Excellent
10
Very good
1
Average
1
Poor
1
Terrible
4

Danielle M
1 contribution
Very hostile and unkind
Oct 2019 • Family
The new manager was very hostile towards us for not realising that we couldnt bring a birthday cake for our friends birthday.
She made us feel very uncomfortable and was antagonistic!
When we played pass the parcel she then took the opputunity to then ask us to leave!
Yes we made a mistake but your treatment was pretty disgusting.
I will never be coming back and neither will my friends.
The old management were alot kinder. Kindness goes a long way in bussinesss and there was none of that here! Very dissapointing and sad for a childs birthday.
Written October 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

M Woodward
Hove, England, United Kingdom98 contributions
Great Birthday Party
Jul 2019 • Family
Just wanted to say thanks to Max and the team at Samas Circus City for ours sons 2nd birthday party. They were really helpful throughout, gave us plenty of notice for food, when they needed the space back etc and the place was SPOTLESS which is a bug deal with young kids. Loved that all I had to do was turn up and bring a cake (didn't even need to cut it and wrap up for party bags) which was perfect given that I'm 7 months pregnant and needed all the help I could get. Reasonably priced too!
Written July 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sian C
Brighton and Hove, UK3 contributions
Great Soft Play
Jul 2019 • Family
I have taken my toddler here many times recently, it is a great little soft play in the heart of Brighton. The price of admission is very reasonable and there are several areas for different age groups.

The food is a bit overpriced and not the best but the actual soft play area is good
Written July 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nedsatomicdustbin
3 contributions
Birthday party
Feb 2019 • Family
So disappointed in this placewguch seemed to have such promise. Booked a party in November last year thinking I had found an exciting new party venue as the play area is good but it turned out to be an expensive yet unremarkable experience. Happy to pay top dollar but I look for value and being valued in return.
Communication and organisation of the party was poor abd driven by me and things that had been long agreed went undone with no apology. Even when I queried why they had forgotten and asked if it could be resolved still nothing happened and no further meaningful contact occurred prior to the party.
Annoyed but resigned, I raised the omission on the day of the party in person I was simply told with a shrug that the person responsible “had had a lot on” as if that was an acceptable explanation.
Organisation on the day of the party was shambolic and slow and when I commented on this I was told they were short staffed even though they had had my booking and my cash for 3 months! For example we waited and waited for the arrival of the visiting of minion character we paid extra for who was supposed to come in bearing the cake (and heaven knows it is hard to keep 3 and 4 year olds waiting at a table) and then we saw the staff member who’d said he was about to dress up was actually outside doing something with the bins.
I paid in full but asked to be contacted by the absentee owner to discuss this feedback but I haven’t heard a word (again) so instead I am sharing my disappointment here.
Avoid this one for parties - your custom won’t be valued. Stressful, mediocre and unpolished performance. Felt like daylight robbery for the experience we ended up with.
Written February 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fleur Siân
1 contribution
Birthday party 🥳
Feb 2019 • Family
We just had my sons 6th birthday party here and it was brilliant! We had exclusive hire for 30 kids and everything was taken care of apart from a cake and party bags, it’s really good value. The staff are really helpful and the food was great, healthy as well as treats. All the kids had such a great time, I’d highly recommend.
Written February 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

g s
Brighton, UK29 contributions
Birthday Party
Feb 2019 • Friends
Booked the birthday party venue for 15 kids. There are two options to chose from. I suggest the main stage area as it’s much bigger. It caters for 15 children, any additional is extra charge, but they only count in the end as sometimes there are few cancellations. We opened a tab for our guests at the bar and encouraged the adults to ask for their drink and meal. It was still reasonable price for a party.
Kids were age 1-6, but everyone found their play place, there are 3 areas to chose from.
It was a bit busy as Sunday but we all had lots of fun.
Thanks to Lucy and Max for great service.
Written February 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yasmine T
Brighton and Hove, UK16 contributions
Great value and space
Dec 2018 • Family
We went for the first time today and loved it. The staff were helpful, it was clean (including the toilets) and not smelly (a total win for soft play). The music wasn’t too loud and it wasn’t packed for the sake of being packed. Our little one burnt off her excess energy happily and safely!
Written December 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ja6qu1
Brighton, UK36 contributions
Great soft play but so cold
Mar 2018 • Family
Visited this soft play both for a birthday party and on a weekday morning. The soft play is excellent and the kids are visible all the time which is reassuring. Unfortunately it's very cold to the extent where I won't be returning in winter.
Written March 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

nicole013
Brighton, UK11 contributions
Poor safety- overpriced-understaffed
Feb 2018 • Family
I had bad experience in that place few times already but today was a cherry on the cake . My little one smashed his head on the wall sharp corner upstairs in soft play area leaving him crying with massive bruise ( see pictures !) staff was moody and not friendly ( lady with long black hair particularly couldn't t care less ) tney gave me ice pack and dirty kitchen cloth to put on my poor crying baby's head ! It suppose to be safe children's environment obviously it isn't !Will not be back !
Written February 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eris D
Brighton, UK7 contributions
Simply the Best
Feb 2018 • Family
I pop round in circus with my kids for a play area and I find them absolutely great and we did order some lunch for the kids sausage beans and chips and a moussaka and I think the food was absolutely great and a good price I would recommend this place to everyone
Written February 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 17
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing