Imeldas Wardrobe - Bournemouth's most beautiful Shoe Boutique
Imeldas Wardrobe - Bournemouth's most beautiful Shoe Boutique
Imeldas Wardrobe - Bournemouth's most beautiful Shoe Boutique
4.5
This location was reported permanently closed
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
21 reviews
Excellent
16
Very good
2
Average
0
Poor
0
Terrible
3
Rosie P
1 contribution
Jan 2020
My latest visit to this beautiful shop, to replace my favorite ankle boots - result: had to buy an irresistible pair of tall boots as well... I am fussy about my footwear, as if my feet are not comfortable I am miserable. As ever, both pairs are great, look good and really comfortable to wear. Thank you, it is always worth the trip.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nefrett
Aylesbury, UK32 contributions
Sep 2020
I drove down to Bournemouth for the weekend and just happened to walk past Imeldas.
If you love shoes, you will love this shop.
So many colours and styles.... very good quality leather shoes.
Lady in the shop very knowledgeable about her products..... and went up and down the stairs to get different shoes for me to try.
In the end I bought a pair of boots and a pair of shoes.
Very happy with my purchases.
I will always check in whenever I visit Bournemouth again!!
If you love shoes, you will love this shop.
So many colours and styles.... very good quality leather shoes.
Lady in the shop very knowledgeable about her products..... and went up and down the stairs to get different shoes for me to try.
In the end I bought a pair of boots and a pair of shoes.
Very happy with my purchases.
I will always check in whenever I visit Bournemouth again!!
Written October 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NLM08
Bournemouth, UK1 contribution
Jul 2013 • Solo
At last, true customer service...I visited this shop looking to purchase a handbag for my wife's birthday. Immediately I entered there was a welcoming feeling reinforced by the wonderful service I received in helping me to make my choice of gift. Faced with quite a selection from which to choose, (which was surprising considering the size of the shop), the sales assistant, asked me about colours that my wife wore, her skin tone and height....I hadn't considered any of that before!!. Then with suggestions on possible choices, I selected one, and guess what...my wife said it was perfect (and it's in constant use so I know she truly loves it and not just because I'd bought it).
You simply do not get this level of customer service and attention to detail from the bigger stores.
You simply do not get this level of customer service and attention to detail from the bigger stores.
Written July 27, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosemary_9
UK62 contributions
Nov 2016 • Solo
I went to Bounemouth specifically to buy boots at Imelda's on Thursday last to find at 10 am they were closed - no signs of life and no opening hours on the shop doors. 36 mile round trip wasted.
Written November 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themightmole
Bournemouth, UK7 contributions
Dec 2015 • Solo
I bought a pair of boots for my wife for Christmas. unfortunately she did not like them. When we went to take them back she could not find anything in the shop that she liked so we asked for a refund and were told, NO. We could only have a credit note!! There are no signs in the shop and to explain this and when I said this to the shop assistant she said its in your receipt, which you get AFTER you buy from them.
As we had this conversation with the assistant a lady next to us in the shop said they are bad here they don't tell you unless you ask.
The boots have never been out of the box and while they don't need to refund our money under the law, a fact the manager seemed very practiced at explaining this seem to be only good customer service.
So if you ever have cause to shop here beware!!!! And don't ever buy a gift in this shop!!!!
As we had this conversation with the assistant a lady next to us in the shop said they are bad here they don't tell you unless you ask.
The boots have never been out of the box and while they don't need to refund our money under the law, a fact the manager seemed very practiced at explaining this seem to be only good customer service.
So if you ever have cause to shop here beware!!!! And don't ever buy a gift in this shop!!!!
Written December 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarionandMartyn
Basingstoke, UK1 contribution
Mar 2017 • Friends
Personal services by the owners, nothing is too much trouble, no matter how many times you try different styles and colours. Took my friend who brought shoes and handbags to match.
Written May 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
buckslorry
Aylesbury Vale, UK20 contributions
Apr 2017 • Couples
Always come back here when we're in Bournemouth. Never fail to please.Will return next time. Take your wallet, you won't be disappointed
Written April 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennie P
Alderholt, UK1 contribution
Oct 2013 • Solo
What can I say that has not already been said about Imeldas Wardrobe, not only do they have a fantastic selection of shoes and handbags, but I have recently experienced their commitment to customer satisfaction. I recently purchased a wonderful pair of navy blue shoes, (you just try and buy navy blue shoes elsewhere!) which unfortunately had a manufacturing fault. When I returned to Imeldas I was prepared for a difficult time as I had worn the shoes, however, Imeldas were absolutely fantastic. They were immediately very apologetic and said they would order a replacement pair from Italy. Not only did I receive the replacement shoes, but also they had repaired the originals for me. What a fantastic example of good old fashion customer relationship! I would highly recommend a visit to Imeldas when you are in Bournemouth
Written November 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Csaintc
16 contributions
Aug 2012
Would highly recommend this unique little shoe boutique,
Its has a lovely warm atmosphere and I got a fabulous welcome from the resident golden retriever 'daisy' !!
Ive never seen such a stunning selection of colours and styles, we need more little shops like this!
If your ever in bournemouth you must pop in!!
Its has a lovely warm atmosphere and I got a fabulous welcome from the resident golden retriever 'daisy' !!
Ive never seen such a stunning selection of colours and styles, we need more little shops like this!
If your ever in bournemouth you must pop in!!
Written June 15, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritangela1
Poole, UK2 contributions
Sep 2019 • Friends
I returned a pair of shoes for the 4th I repeat the 4th time because they don’t refund so you have to buy something else. The problem is they have a limited range and in only a few sizes which restricts your choice even further. The first pair I returned when I got them home I found them pinching on the side when I walked around the house so I took them back. I then purchased another pair again I’ve got them home and didn’t like the feel of them once walking around the house with them so I took those back. Then I purchased a pair of boots which were over £100. I got them home and found the zip had broken I.e. split from the middle so I took them back and the man in the shop said this is most unusual. He managed to zip them back up and said ‘ you shouldn’t be using that zip you should only use the inside zip’ the fact Is both zips were functional so it’s natural to indo both. He insisted that there is nothing wrong with them and therefore I had no choice but to keep them but fortunately whilst I was in the shop the zip actually did come apart again so he had no choice but to give me another pair assuring me they were the same size so I took them and have since worn them and found them to be a size smaller so now rendered useless. I live 170 miles away and only visit the area occasionally so I cannot return them and since I’ve worn them no doubt they will not help me whatsoever based on the experiences I’ve had so far. So I warn anybody who purchases anything, make sure you wear them around the shop even though it is a very very small shop, therefore quite difficult to really experience the feel of them whilst you’re in the shop, you will not get a refund if they are no good and your choice is limited.
Written October 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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