My latest visit to this beautiful shop, to replace my favorite ankle boots - result: had to buy an irresistible pair of tall boots as well... I am fussy about my footwear, as if my feet are not comfortable I am miserable. As ever, both pairs are great, look good and really comfortable to wear. Thank you, it is always worth the trip.

I drove down to Bournemouth for the weekend and just happened to walk past Imeldas. If you love shoes, you will love this shop. So many colours and styles.... very good quality leather shoes. Lady in the shop very knowledgeable about her products..... and went up and down the stairs to get different shoes for me to try. In the end I bought a pair of boots and a pair of shoes. Very happy with my purchases. I will always check in whenever I visit Bournemouth again!!

At last, true customer service...I visited this shop looking to purchase a handbag for my wife's birthday. Immediately I entered there was a welcoming feeling reinforced by the wonderful service I received in helping me to make my choice of gift. Faced with quite a selection from which to choose, (which was surprising considering the size of the shop), the sales assistant, asked me about colours that my wife wore, her skin tone and height....I hadn't considered any of that before!!. Then with suggestions on possible choices, I selected one, and guess what...my wife said it was perfect (and it's in constant use so I know she truly loves it and not just because I'd bought it). You simply do not get this level of customer service and attention to detail from the bigger stores.