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Address: West Howe Industrial Estate, Bournemouth BH11 8LQ, England
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TripAdvisor Reviewer Highlights

Read all 26 reviews
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  • 8
    Excellent
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    Very good
  • 4
    Average
  • 6
    Poor
  • 5
    Terrible
Moody

Took our little ones here yesterday the ladies working here seem friendly , There are lots of printed signs on the walls warning of you not to do several things like eat your own... read more

3 of 5 starsReviewed December 16, 2015
Chad J
via mobile
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Having never visited before today I was a bit dubious as read some of the other reviews on here and was expecting the worse !! What a pleasant surprise, clean, fresh, bright looking play area, no dirty carpets or tables. Plenty of seating and a small refreshments area. A lovely decorated party room with ample space for all adults too.... More 

Helpful?
Thank Lisa W
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2016 via mobile

My partner and I decided to take our 10 month old daughter to giggles, after having walked past it many a times! ...I wish we'd kept going! The place is very rundown and in need of some tlc and a paint job! There was food and small bits of dirt etc all over the floor ( which a child could... More 

Helpful?
Thank Ami C
Level Contributor
34 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

Visited today with my 4 year old. Entry was only £2.50 and it was lovely and quiet. Not been for a while so decided to pop in. Play frame was very clean and it was so nice to see areas that had been worn/ torn replaced with new material and netting. Didn't order any food so can't comment on that... More 

Helpful?
Thank sarahnathxander
Verwood, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2016

Had a great birthday party here today for my little boy for his 3rd birthday, we had children ranging from 1-9 years and the soft play catered for them all, staff were very helpful on arrival showing us to our tables quickly and dealing with a very tangled bunch of helium balloons that we had bought with us. The kids... More 

Helpful?
Thank Nicola S
Bournemouth, United Kingdom
Level Contributor
21 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 2, 2016

Took my grandchildren there recently, as it had a half price offer on entrance fees and it was the single worst play centre we have been to! I'm glad I didn't pay full price!! Management were more interested in showing off their new puppies, than dealing with customers. Young staff were rushed off their feet at the coffee/snack bar and... More 

Helpful?
Thank SunnyD1881
Bournemouth, United Kingdom
Level Contributor
54 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 29, 2016

I've been coming to Giggles for years and since the new owner has taken over I've seen a huge improvement in cleanliness, menu, prices and administration. Yes, there are "rules" because there are people who don't know how to behave or control their children. The rules or simple - no photography - what's wrong with that, get off Facebook and... More 

Helpful?
Thank Sue R
bournemouth
Level Contributor
57 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 24, 2016

This is a good place to go for your children to burn off excess energy, and enjoy themselves, the shoe numbering system is a good idea and offers some security. Prices are reasonable but a time limit is applied when they are busy, but when we went prices were lower to reflect this, a welcome idea,we will definitely go again,... More 

Helpful?
1 Thank BournemouthAstonish
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 28, 2016 via mobile

Rude staff!!! very run down!! not very clean!! I wouldn't recommend this place, kids could have more fun in an empty room

Helpful?
Thank Sean K
KENT UNITED KINGDOM
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 16, 2015

I found it very run down and in desperate need of some maintenance . The staff were very unprofessional. I ordered from the cafe area and was rudely leant over for a member of staff helping herself to food , then saw another member of staff helping himself and another walking around with a mouthful of food . A male... More 

Helpful?
1 Thank princessjenner
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 16, 2015 via mobile

Took our little ones here yesterday the ladies working here seem friendly , There are lots of printed signs on the walls warning of you not to do several things like eat your own food or you will be thrown out no taking pictures of your own kids or you will be thrown out, You get the idea. I dared... More 

Helpful?
1 Thank Chad J

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