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Laser Quest Bournemouth

Certificate of Excellence
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Address: Glen Fern Road | The Old Super Bowl, Bournemouth BH1 2LZ, England
Phone Number: 01202 556 888
10:00 am - 9:00 pm
Open now
See all hours
Sun 10:00 am - 9:00 pm
Mon - Thu 10:00 am - 10:00 pm
Fri - Sat 10:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 75 reviews
Visitor rating
  • 44
  • 12
    Very good
  • 4
  • 3
  • 5
Boys 13th Birthday Party

We took 12 boys to Laserquest Bournemouth recently. At this age they start being a bit picky but every one of them had an amazing time - professional staff, food that the boys... read more

5 of 5 starsReviewed 6 days ago
Andrew L
via mobile
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75 Reviews from our TripAdvisor Community

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Showing 68: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We took 12 boys to Laserquest Bournemouth recently. At this age they start being a bit picky but every one of them had an amazing time - professional staff, food that the boys enjoyed, quality ice-cream and the full 'Happy Birthday' singsong organised by Laserquest staff. We were able to sit back and were only needed to pay! Highly recommend.

Thank Andrew L
Ipswich, United Kingdom
Level Contributor
22 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 16, 2016

Went to the Armageddon session on Sunday evening. Unlimited games. Great fun and various scenarios set up. Great night out.

Thank markwharvey
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 16, 2016

As a father in his 50s Laser quest was something I'd heard of and fancied giving a go, one day. When my youngest son wanted to go for his 11th Birthday I thought - why not. The online booking was straight forward and the pack duly arrived container party invites. It was a reasonable journey from Yeovil to Bournemouth but... More 

Thank Graham O
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

Visited on Sunday evening while a special deal was taking place (£10 for 3 hours). Great fun, great place, helpful staff.

Thank Samuel H
Poole, United Kingdom
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

My friend booked a party here for her son and was asked to arrive at 9.40 to allow time to get the party children organised before it was open to the public. However we stood outside like everyone else and the doors opened at 10. Again once inside we hung around, my friend said we were here for a party... More 

Thank Queennmumma
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello and thank you for your feedback. I would like to point out that I take all feedback very seriously and I always investigate all complaints thoroughly no matter how big or small they may be. I am afraid that I can offer very little in the way of comeback for this complaint, on this date we unfortunately fell victim... More 

1 review
2 of 5 stars Reviewed July 10, 2016

seemed under staffed for such a busy day not enough waiting space as most chairs tables were taken kids behaving badly drunk parents which caused problems for us and the children no sign of a manger who should of kicked them out never sen so many drunk adults. The children in our party all enjoyed it to be fair just... More 

Thank Daniel E
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello Daniel I was very disappointed to hear about your recent bad experience. I have looked into this in detail reviewing CCTV from the day and speaking to all staff who were on and I can advise the following... - It was indeed a busy day, we usually have ample seating facilities for our party guests and walk in customers... More 

Ringwood, United Kingdom
Level Contributor
45 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Party was well organised ran to time, very noisy and quite warm. Food was fine for children and right amount for the 11 boys. Staff are busy but we got everything we needed. Great fun.

1 Thank karen c
1 review
5 of 5 stars Reviewed June 21, 2016

We booked it for our boys 6th birthday for him and 7 of his friends. We chose an ultimate party package which meant we didn't need to do a thing. The package included party invitations, 2 games of laser, hot buffet food, unlimited soft drinks, birthday cake and goodie bags for each guest also a £10 voucher for the next... More 

Thank Emma W
1 review
5 of 5 stars Reviewed May 24, 2016

great staff...great fun...highly recommended. It was my son's birthday, and I thought it will only be entertaining for children, but I was wrong. The grown-ups can also have a lot of fun. The staff is super helpful and always ready to help. We will definitely come again for more great fun.

Thank Razvan-marcel D
1 review
1 of 5 stars Reviewed April 3, 2016 via mobile

Had my sons birthday party here at the weekend. Was made to wait half hour before party started while four teenagers went in instead. Because of this delay. Food was put on table burnt... cold and inedible... never met a child yet who would eat a cold crunchy mozzarella stick. Then the host decided to go home and leave me... More 

Thank Laura C
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Dear Laura I am very sorry to hear that you did not feel that your party lived up to your expectations. Having looked into this by speaking to staff and reviewing CCTV it seems that you arrived and advised us that you were waiting for 2 players to turn up and asked if we could wait. Usually this would be... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?