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Laser Quest Bournemouth

Certificate of Excellence
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Address: Glen Fern Rd | The Old Super Bowl, Bournemouth BH1 2LZ, England
Phone Number: 01202 556 888
Website
Today
10:00 am - 10:00 pm
Closed now
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Hours:
Sun 10:00 am - 9:00 pm
Mon - Thu 10:00 am - 10:00 pm
Fri - Sat 10:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 71 reviews
Visitor rating
  • 40
    Excellent
  • 12
    Very good
  • 4
    Average
  • 3
    Poor
  • 5
    Terrible
Birthday party

Party was well organised ran to time, very noisy and quite warm. Food was fine for children and right amount for the 11 boys. Staff are busy but we got everything we needed. Great... read more

4 of 5 starsReviewed 4 weeks ago
karen c
,
Ringwood, United Kingdom
via mobile
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71 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Poole, United Kingdom
Level Contributor
32 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My friend booked a party here for her son and was asked to arrive at 9.40 to allow time to get the party children organised before it was open to the public. However we stood outside like everyone else and the doors opened at 10. Again once inside we hung around, my friend said we were here for a party... More 

Helpful?
Thank Queennmumma
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello and thank you for your feedback. I would like to point out that I take all feedback very seriously and I always investigate all complaints thoroughly no matter how big or small they may be. I am afraid that I can offer very little in the way of comeback for this complaint, on this date we unfortunately fell victim... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

seemed under staffed for such a busy day not enough waiting space as most chairs tables were taken kids behaving badly drunk parents which caused problems for us and the children no sign of a manger who should of kicked them out never sen so many drunk adults. The children in our party all enjoyed it to be fair just... More 

Helpful?
Thank Daniel E
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello Daniel I was very disappointed to hear about your recent bad experience. I have looked into this in detail reviewing CCTV from the day and speaking to all staff who were on and I can advise the following... - It was indeed a busy day, we usually have ample seating facilities for our party guests and walk in customers... More 

Ringwood, United Kingdom
Level Contributor
36 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Party was well organised ran to time, very noisy and quite warm. Food was fine for children and right amount for the 11 boys. Staff are busy but we got everything we needed. Great fun.

Helpful?
1 Thank karen c
1 review
5 of 5 stars Reviewed 5 weeks ago

We booked it for our boys 6th birthday for him and 7 of his friends. We chose an ultimate party package which meant we didn't need to do a thing. The package included party invitations, 2 games of laser, hot buffet food, unlimited soft drinks, birthday cake and goodie bags for each guest also a £10 voucher for the next... More 

Helpful?
Thank Emma W
1 review
5 of 5 stars Reviewed May 24, 2016

great staff...great fun...highly recommended. It was my son's birthday, and I thought it will only be entertaining for children, but I was wrong. The grown-ups can also have a lot of fun. The staff is super helpful and always ready to help. We will definitely come again for more great fun.

Helpful?
Thank Razvan-marcel D
1 review
1 of 5 stars Reviewed April 3, 2016 via mobile

Had my sons birthday party here at the weekend. Was made to wait half hour before party started while four teenagers went in instead. Because of this delay. Food was put on table burnt... cold and inedible... never met a child yet who would eat a cold crunchy mozzarella stick. Then the host decided to go home and leave me... More 

Helpful?
Thank Laura C
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Dear Laura I am very sorry to hear that you did not feel that your party lived up to your expectations. Having looked into this by speaking to staff and reviewing CCTV it seems that you arrived and advised us that you were waiting for 2 players to turn up and asked if we could wait. Usually this would be... More 

Poole, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 9, 2016 via mobile

Held my sons 13th party here was really well organised staff really helpful and really hassle free for parents food was good. Definitely will use again.

Helpful?
Thank Sarah D
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed February 23, 2016

Excellent party venue. Staff were fantastic and incredibly helpful. From the moment we arrived, we were looked after and it was the easiest party we have had. The staff were polite, offering us the unlimited drinks as soon as required. As soon as the boys finished their games, a fantastic food spread was put in front of them. The boys... More 

Helpful?
Thank Melissa H
Billericay, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2016

I went here on a student Tuesday - this was very good value for money. Overall, the whole experience was very good value for money and the staff were very friendly and looked after us throughout my visit. It is suitable for families, teenagers and parties as is good fun for all. Games last about 15 in all which is... More 

Helpful?
Thank mattbr00ks
Poole, United Kingdom
1 review
5 of 5 stars Reviewed February 3, 2016

Booked my sons 10th birthday party here, took him and 7 friends, the staff were brilliant at keeping them busy and always on hand for drinks in between games they are also very polite! after the games had finished the kids were sta down handed unlimited drinks and the food was brought out straight away, also had ice cream cake... More 

Helpful?
Thank jemma w

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Laser Quest Bournemouth and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?