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The Haven Spa

Open Now: 9:00 AM - 6:00 AM
Open today: 9:00 AM - 6:00 AM
Review Highlights
Relaxing

Gorgeous spa, very relaxing. They think of everything and make sure your visit is a positive one... read more

Reviewed April 8, 2016
Kristibelle1
via mobile
The best spa in town - fabulous!

My fiancée and I visit here every month for a massage )we have the full-body deep tissue and I've... read more

Reviewed March 27, 2016
ExeteruEmmie1
,
London, United Kingdom
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Traveler Overview
  • Excellent75%
  • Very good13%
  • Average4%
  • Poor4%
  • Terrible4%
Travelers talk about
“thermal suite”(8 reviews)
“two hours”(5 reviews)
About
Step into our brand new luxury Spa and unwind within our haven of total relaxation and rejuvenation. Whether visiting for a beauty treatment or for one of our carefully crafted Spa packages, you are guaranteed to leave The Haven Spa feeling...more
Open Now
Hours Today: 9:00 AM - 6:00 AM
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Contact
10A Guildhall Shopping Centre, Exeter EX4 3HJ, England
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Reviews (46)
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All reviews thermal suite relaxation room two hours swedish massage deep tissue massage busy shopping centre pure luxury pedicure voucher lucy teas techniques
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31 - 40 of 46 reviews
Reviewed April 8, 2016 via mobile

Gorgeous spa, very relaxing. They think of everything and make sure your visit is a positive one. Would definitely go again shame they are not closer to me

Date of experience: March 2016
2  Thank Kristibelle1
Nick M, Owner at The Haven Spa, responded to this reviewResponded April 11, 2016

Hi Kristibelle1, thanks very much for your kind review. I am delighted that you enjoyed your experience at The Haven Spa. Kellie and the Team look forward to seeing you again soon - maybe we will open another Haven Spa near you in the future!

Reviewed March 27, 2016

My fiancée and I visit here every month for a massage )we have the full-body deep tissue and I've also had the Swedish). We also book 1-2 hours in the thermal suite prior to our hour massage as this is amazing and also really helps...More

Date of experience: March 2016
Thank ExeteruEmmie1
Nick M, Owner at The Haven Spa, responded to this reviewResponded March 29, 2016

Hi ExeteruEmmie1, thank you so much for your kind review. It is great to hear that you both have wonderful experiences everytime you visit us! High quality customer service and treatment provision is very important to us and Kellie and her Team work very hard...More

Reviewed March 12, 2016 via mobile

My friend took me for a birthday treat and it was fab! 2 hours in the jacuzzi and spa and an hour head massage. AMAZING I didn't think about the kids once!

Date of experience: March 2016
1  Thank Charlypops
Nick M, Owner at The Haven Spa, responded to this reviewResponded March 14, 2016

Hi Charlypops, thanks so much for your kind review! It is great to hear that you enjoyed your experience with us and we look forward to seeing you again soon!

Reviewed February 27, 2016

My friend and I booked the couples package at £55 each. It was a very relaxing few hours . We spent 2 hours in the spa area, starting with a glass of bubbly, which included a sauna an aromatherapy room with heated seats! a foot...More

Date of experience: February 2016
1  Thank juliemr2
Nick M, Owner at The Haven Spa, responded to this reviewResponded February 28, 2016

Hi Juliemr2, thank you very much for your kind review. I am delighted that you enjoyed your experience with us and very much look forward to seeing you again!

Reviewed February 9, 2016

I came for a full spa day which included two hours in the Thermal Suite, a facial, massage and mani/pedi. Every member of staff we met was absolutely lovely and the setting and facilities are so clean and relaxing. The Thermal Suite is well worth...More

Date of experience: January 2016
1  Thank MrandMrsLuke
Nick M, Owner at The Haven Spa, responded to this reviewResponded February 28, 2016

Hi MrandMrsLuke, thank you very much for your review, it is much appreciated. I am delighted that you enjoyed your experience with us. I am surprised that you were encouraged to change into your clothes after your massage and prior to your pedicure, you should...More

Reviewed January 31, 2016 via mobile

This place is a delight. The staff are extremely friendly and the service is second to none. A must visit. This is how a spa should be.

Date of experience: January 2016
1  Thank Phillip H
Nick M, Owner at The Haven Spa, responded to this reviewResponded February 2, 2016

Hi Phillip, thanks very much for the great review, your feedback is much appreciated! We look forward to seeing you again soon!

Reviewed January 3, 2016

My boyfriend and I had a two hour relaxation in the spa suite, with complimentary fizz. He then had a back massage and I had a facial. We came out feeling very relaxed and pampered. I would like to point out that there are stairs...More

Date of experience: January 2016
Thank Annika784
Nick M, Owner at The Haven Spa, responded to this reviewResponded February 2, 2016

Hi Annika, thanks very much for your great review, it is much appreciated. Unfortunately due to the restrictive nature of the building it was impossible to install a lift or even a chair lift. It is something we would love to have been able to...More

Reviewed January 2, 2016

Greeted by friendly staff that can't do anymore for you, we had 2 hours in the thermal spa with lovely glass of fizz followed by 30 minutes back massage. The spa was lovely and clean and well looked after with water and cups of tea...More

Date of experience: January 2016
Thank Harry M
KimberleyBradford, Public Relations Manager at The Haven Spa, responded to this reviewResponded January 11, 2016

Thank you so much for your lovely review. We are so pleased to hear that you had such a great time with us and we hope to see you again soon. x

Reviewed December 31, 2015

I have just returned home from a 'pamper package' at the Exeter Haven and feel compelled share the amazing the service was that I received. I went with my Mum for some much needed time out. I have been suffering very much with my health...More

Date of experience: December 2015
Thank Bellastartle
KimberleyBradford, Public Relations Manager at The Haven Spa, responded to this reviewResponded January 11, 2016

Thank you so very much for your super review. We are delighted to hear that you and your mum enjoyed your time with us - it was really great to meet you both! We hope to see you both again soon x

Reviewed December 1, 2015 via mobile

I had a full body deep tissue massage, which I would rate four out of five stars. My therapist gave a really relaxing massage, especially for my outer thighs. I'm only giving this review 3 stars as I was told that they do not offer...More

Date of experience: December 2015
Thank Neo Y
KimberleyBradford, Public Relations Manager at The Haven Spa, responded to this reviewResponded December 4, 2015

Dear Neo Y. Thank you so much for taking the time to leave a review about your recent visit to The Haven Spa. We are so pleased to hear that you enjoyed your full body massage but are so sorry that you felt you were...More

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Questions & Answers
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Josephine W
January 3, 2017|
AnswerShow all 2 answers
Response from Garyjackie66 | Reviewed this property |
Sorry for delay, I have not ever seen a food menu so I am pretty sure they don't offer any.
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